Delete Account button doesn't work.
After swapping to The Bat some years ago I decided to come back to Thunderbird again. So I installed Thunderbird 155.0.1 (64-bit) on my Windows 11 PC, and gradually re-created and connected the the accounts I had on the back. I also installed the ImportExportTools NG addon, then exported my emails from The Bat to Thunderbird. So far so good. However for some reason I created an account twice. There are both for the same GMX account, but one is POP and the other is iMAP. This mistake probably happened after a long session of setting things up and I just forgot about the first account.
I looked through the Thunderbird help and the answer most given was to the Thunderbird menu, select Account Settings, swap to the account you want to delete, and then press the large red DELETE BUTTON on the top level of its settings (next to the DEFAULT button). I've tried this and it doesn't work. There's no confirmation dialog (which is what I was expecting) and if I close and reboot Thunderbird the account is still there.
How can this be fixed?
All Replies (5)
Normally, you should see the attached confirmation dialog box.
The first thing to try would be to restart Thunderbird in Troubleshooting Mode (see <Help | Troubleshoot Mode>). Among other things, this will temporarily disable all add-ons, in case one of them is misbehaving.
Does that help?
I reset Mozilla in Troubleshooting mode and it was the same issue. I pressed the DELETE button and there was NO following dialog. I have temporarily unticked Check for new messages at startup and Check for new messages every as a work around.
Are you attempting to delete the default account?
Are you attempting to delete the default account?
NO. Not the default account.
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