XUL Runner message
Hi, I hit Foxfire icon, I get XUL Runner message,
Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0
How do I correct and gain access!!???
Please help, definitely liked days of yore when one could call.
Andrew
All Replies (5)
'HELLO WAITING FOR SOME RESPONSE TO MY QUESTION ABOVE!'
So Far no help or support provided. 6/30/24 2:30 PM EST
Install Firefox again with a full installer. You shouldn't lose any data.
The full offline setup for Windows can be downloaded from https://www.mozilla.org/firefox/all/#product-desktop-release as downloading Firefox from Windows from mozilla.org may serve you the small online stub installer.
An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder.
This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files.
You may have to disable security software temporarily in case the problem persists.
Thank you, Dy hope this works. Andrew
What security software do you have as we have recently seen an unusual number of such reports ?
Note that current is 127.0.2.