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2FA Not working.

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whytec
whytec

I'm trying to set up 2FA on my account. I scan the QR code and the generated codes do not work. I've tried many times. Firefox is the ONLY account I have that does not work. Any ideas? Using Google Authenticator.

I'm trying to set up 2FA on my account. I scan the QR code and the generated codes do not work. I've tried many times. Firefox is the ONLY account I have that does not work. Any ideas? Using Google Authenticator.

All Replies (2)

Dropa
Dropa

Google authenticator isn't a Firefox product but Google so your information how to use will have to come from Google support. What are you using to generate the QR code and scan?

cor-el
cor-el
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  • Top 10 Contributor

Make sure the time and timezone are correct on all devices including the mobile device with the authenticator app as the TOTP code is only valid for thirty seconds.