Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

The pen feature is not working

  • 2 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Paul

more options

I'm trying to mark up a pdf. The pen symbol is there. When you click on it, it opens up a menu. It will not write, but it does move the screen, which is not wanted either. The menu will not close unless you turn the pen off. Possibly related, my snip & sketch will not actually take a screen shot. I just get a white page. I can't screen shot any of this.

I'm trying to mark up a pdf. The pen symbol is there. When you click on it, it opens up a menu. It will not write, but it does move the screen, which is not wanted either. The menu will not close unless you turn the pen off. Possibly related, my snip & sketch will not actually take a screen shot. I just get a white page. I can't screen shot any of this.

All Replies (2)

more options

I tried snip & sketch again and it works. No idea what changed.

more options

Thank you for letting us know.