Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Reload fails

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 17 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

As a web developer, I frequently have to "reload" a page, but unfortunately this is fairly useless.

It was a pain before, but I then only had to go to: Options > Privacy & Security and click clear cache.

However, Mozilla has moved it:

Options >  > Privacy & Security > Cookies & Site Data  - Clear Data > Uncheck the Cookies > Clear Data

It is also VERY DANGEROUS as you could easily clear all your cookies by mistake

This is a real PAIN when the reload button should do this for me! Yes, even reloading the CSS and Java Script files!

Please can someone either make the Clear Cache easier to access, or better still fix the reload button so it works!

Thanks. Richard Gamester

As a web developer, I frequently have to "reload" a page, but unfortunately this is fairly useless. It was a pain before, but I then only had to go to: Options > Privacy & Security and click clear cache. However, Mozilla has moved it: Options > > Privacy & Security > Cookies & Site Data - Clear Data > Uncheck the Cookies > Clear Data It is also VERY DANGEROUS as you could easily clear all your cookies by mistake This is a real PAIN when the reload button should do this for me! Yes, even reloading the CSS and Java Script files! Please can someone either make the Clear Cache easier to access, or better still fix the reload button so it works! Thanks. Richard Gamester

Ọ̀nà àbáyọ tí a yàn

As the reload button doesn't work, let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode


Would Ctrl + Shift + R work for you  ?

See : https://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

Also : https://en.scratch-wiki.info/wiki/Help:Hard_Refresh


In case you'd like to submit feedback about your wish to make the Clear Cache easier to access :

https://qsurvey.mozilla.com/s3/FirefoxInput/

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

As the reload button doesn't work, let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode


Would Ctrl + Shift + R work for you  ?

See : https://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

Also : https://en.scratch-wiki.info/wiki/Help:Hard_Refresh


In case you'd like to submit feedback about your wish to make the Clear Cache easier to access :

https://qsurvey.mozilla.com/s3/FirefoxInput/

more options

You are doing a reload and bypass the cache?

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

You can also leave the developer toolbox open and disable the HTTP cache via the settings page (F1).