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After updating Firefox to 58.0.2, i get an Authentication Required pop-up when i open Firefox and askes for "User Name and Password" what i need to do?

  • 4 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 61 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ MahimIb

Error: The proxy moz-proxy://ge3delrsgqzs4mzoge3tmizrguytonbugmzdama.hopcdn.com:443 is requesting a username and password. The site says :"Please enter your Hoxx.com Login & Password"

Error: The proxy moz-proxy://ge3delrsgqzs4mzoge3tmizrguytonbugmzdama.hopcdn.com:443 is requesting a username and password. The site says :"Please enter your Hoxx.com Login & Password"

Ọ̀nà àbáyọ tí a yàn

Are you using an extension to connect to Hoxx?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

Are you a member of Hoxx.com ? What is your home page setting?

If you don't know who is asking for any kind of data, do not answer.

I have an account at Hoxx vpn "one of the Firefox's add-ons" and i am using it. My home page setting is default "i didn't change any thing". And i did not give any information to it

Ọ̀nà àbáyọ Tí a Yàn

Are you using an extension to connect to Hoxx?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Selecting "No proxy" in Preferences -> General helped. Thanks a lot!