Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Choppy video streaming, and I already turned off hardware acceleration

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 13 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ iamjayakumars

more options

When I try streaming movies from Amazon Prime Instant Videos in Firefox both the audio and video are very choppy. I have already tried turning off hardware acceleration as I was frequently getting error messages that a Silverlight Plugin was Unresponsive.

When I try streaming movies from Amazon Prime Instant Videos in Firefox both the audio and video are very choppy. I have already tried turning off hardware acceleration as I was frequently getting error messages that a Silverlight Plugin was Unresponsive.

All Replies (1)

more options

Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).