I-Thunderbird Community Forum

After receiving a message to an email address, for which I have configured an auto-responder using the "Reply to Template" filter, I get the following message in the error console:

``` sendRemoveListener on closed conduit {8821E3B3-E8FB-40E2-95E9-EC40294818C4}.126 ConduitsChild.sys.mjs:122:13

   _send resource://gre/modules/ConduitsChild.sys.mjs:122
   removeListener resource://gre/modules/ExtensionChild.sys.mjs:715
   removeListener resource://gre/modules/ExtensionChild.sys.mjs:971
   register chrome://extensions/content/child/ext-storage.js:185
   removeListener resource://gre/modules/ExtensionCommon.sys.mjs:2956
   revoke resource://gre/modules/ExtensionCommon.sys.mjs:2978
   close resource://gre/modules/ExtensionCommon.sys.mjs:2983
   unload resource://gre/modules/ExtensionCommon.sys.mjs:978
   close resource://gre/modules/ExtensionContent.sys.mjs:1171
   destroyed resource://gre/modules/ExtensionContent.sys.mjs:1253
   observe resource://gre/modules/ExtensionContent.sys.mjs:1276
   onEditFilter chrome://messenger/content/FilterListDialog.js:415
   onFilterDoubleClick chrome://messenger/content/FilterListDialog.js:1005

```

Template message is saved in the same account the incoming email is sent to.

Any ideas ... ?

i sometimes send email using gmail app on mobile devices. the gmail web application shows those sent messages with the gmail sent label. Those messages dont sync up in thunderbird on my windows pc, under the gmail smtp account using the same user name. email sent from thunderbird does show up in the gmail sent folder. How to get sent email synced up between devices?

Hello I have just set up Thunderbird successfully and I'm trying to fine tune it.

In "account settings>synchronization I checked to keep messages on this computer. I think I understand that that means all synchronized folders including inbox in TB will match up with the same on the server, headers and main text body. If I uncheck that setting while online, does that mean that all message bodies will immediately be deleted from my TB profile? or does it only apply to new downloads so that headers only are downloaded, until they are clicked on?

• • Subject: Severe recurring UI freezes after upgrading Thunderbird from v114 to v150+ — application becomes unresponsive after being left idle**

Hello Thunderbird Support Team,

I'm experiencing a serious and persistent performance issue with Thunderbird that began immediately after upgrading from version 114 to version 150 in September 2026. The problem has continued through multiple subsequent updates and is now severely affecting my daily work.

I've been using Thunderbird for years, and it worked reliably before this major upgrade.

• • The problem**

Thunderbird launches normally and initially works perfectly. However, after I leave it open in the background while working in other applications, it frequently becomes completely unresponsive when I return to it.

Specifically:

- Thunderbird is initially fast and responsive after launching. - After approximately 5–10 minutes, or sometimes after a longer period of inactivity, it begins experiencing severe lag or freezes completely. - When I switch back to Thunderbird, the interface is often unresponsive for several minutes. - I often have to force-close the application through Windows because it becomes practically unusable. - Restarting Thunderbird temporarily restores normal performance, but the problem eventually returns, when it's left idle. - The issue occurs repeatedly throughout the day and makes it very difficult to use Thunderbird reliably.

Importantly, this is not simply slow startup performance. Thunderbird initially works perfectly, and the freezing develops after it has been running for a while, particularly when left in the background.

• • Version and environment**

- Operating system: Windows 11 Pro, 64-bit - Thunderbird version before the upgrade: 114 - Version initially upgraded to: 150 - Subsequently confirmed version: 156.0.1 (64-bit), on September 29, 2026 - Problem first appeared: September 2026 - Problem still present: October 22, 2026 - Current Thunderbird version: 158.0.1

• • Troubleshooting already performed**

1. **Global search indexing:** I noticed that Thunderbird's Activity Manager frequently displayed "Indexing messages." I suspected that indexing might be causing the problem.

2. **Disabled Global Search and Indexer (Gloda):** Unfortunately, this made no meaningful difference. Thunderbird continued freezing even with global indexing disabled.

3. **Multiple Thunderbird updates:** The application has been updated repeatedly since the initial upgrade, but the freezing has persisted.

4. **Restarting Thunderbird:** Temporarily resolves the problem, but only until Thunderbird has been running for some time.

• • Additional unusual behavior: Google OAuth authentication**

On at least two occasions, after force-closing an unresponsive Thunderbird process, Google Chrome unexpectedly opened a Google authorization page saying:

"Mozilla Thunderbird Email wants access to your Google Account."

The page also indicated that Thunderbird already had some access to the Google account.

After clicking "Continue," Chrome redirected to a localhost address (127.0.0.1 equivalent, using a dynamically assigned port), which failed with:

"ERR_CONNECTION_REFUSED — localhost refused to connect."

I suspect this happens because Thunderbird is no longer running to receive the OAuth authorization callback.

I'm not sure whether the Google authorization issue is directly related to the freezes, but the repeated timing is suspicious and could indicate a background synchronization or authentication problem.

• • Impact**

I use Thunderbird extensively for professional correspondence and managing my translation business. These recurring freezes are seriously disrupting my workflow.

The problem has now persisted for over a month, despite updates and troubleshooting. It is becoming increasingly difficult to continue using Thunderbird in this condition.

• • What I would appreciate help investigating**

Could you please advise on how to identify the background process or operation that causes Thunderbird to become unresponsive after it has been running for several minutes?

In particular, I would appreciate guidance on:

- Whether this is a known regression affecting users who upgraded from much older Thunderbird versions. - Whether IMAP synchronization, background authentication, or Google OAuth activity could be responsible. - Whether there are diagnostic logs or performance profiles I can collect while Thunderbird is frozen. - Whether a particular database, profile component, or setting could be responsible without requiring me to rebuild my entire Thunderbird setup. - Whether there are known fixes or workarounds.

I'm happy to provide additional diagnostic information, screenshots, or logs if that would help identify the cause.

I would particularly appreciate a way to capture what Thunderbird is actually doing during these freezes, rather than continuing to try speculative troubleshooting steps.

Thank you in advance for your assistance!

recently, e-mails have been hanging. I have determined that it is, for the most part at least, USPS mail tracking e-mails that hang. Once I delete or move to archive, things download fine.

This is not the daily Informed Delivery e-mail.

This is like "your package (tracking number nnnnn) has arrived at the distribution center. Expected delivery mm/dd/yyyy.

I have restarted, repaired in box, etc.

Any help?

I can not down load Emails from Yahoo to Thunderbird. Every things was fine as of Aug 26th. On Aug 27th with no changes to any system settings the Yahoo Emails would not down Load. I am running Win 10 on my system. I disabled the antivirus. Reloaded Thunderbird - no effect.

I have since deleted Thunderbird and then reinstalled  latest version of Thunderbird (154.0) .
I re-entered my password. I checked the OAuth2  settings and they are set as described in the support article "OAuth2 Authentication for Yahoo, AOL and ATT". 

Message bar at bottom of Thunderbird screen shows: Myaccountname@yahoo.com:Downloading message 1 of 7 The emails do not down load - then after a few minutes - a no messages to download message flashes and then blank - nothing

I am out of Ideas. Anyone?

Current official docs explains how to backup and move your profile, it assumes you only have one. I have multiple profiles which means about a 20GB backup but I only want to backup one specific profile (<2GB).

The backup is not for recovery but I need to keep a history records for a specific account which can be accessed through Thunderbird even if the original email account no longer exists.

To backup/copy its recommended to do it for this folder %APPDATA%\Thunderbird\Profiles\ (about 20 GB)

While all I need is %APPDATA\Thunderbird\Profiles\xxxxx.default-release\ImapMail\Important_stuff* (2 GB folder and .msf file)

Any better solutions than these?

1. Use a backup method that excludes specific folder and files in backup/copy of
2. Have a completely different installation of Thunderbird that only does the Important_stuff account (Thunderbird portable looks like it might do the job).

I suspect the first version will pick up a lot of unnecessary configuration and other stuff.

My email, in and out is not working.. I need my current Mozilla Thunderbird Primary Password. Then I could continue to use it OR select a new replacement for the current one. How do you get this message? You can reach me by phone # [redacted phone# from community support forum] This is a land line. I don't use Text.

The release notes for TB 159.0 indicate that MS Exchange calendars are now automatically detected. I have tried deleting my old EWS MS Exchange email account, and adding it back in using the Graph option. Email is working just fine, but no calendar was detected. Can anyone offer some assistance? Much appreciated!

Lyle

Following a Thunderbird update (I think it was 2 updates ago) it changed the behaviour of the description field in the new events window. I use thunderbird in a dark screen mode, and everything works perfectly, except when I try to type something into that description window. I'm now tying black (intead of white) on an almost black background. It's virtually impossible to see anything I'm trying to type. All the other fields are typing fine, white on black. If I open an entry on my calander now, it's fine, apart from that description field, which is also displaying text as black on black. It's also the same if I reopen the entry for editing. I had hoped the next update was going to correct this anomally, but it didn't. Is anyone aware of / reported this issue? Will it be fixed in the next update? Thank you for looking at this. Oh, nearly forgot, when I highlight the black on black text by clicking and dragging (prep for cut / copy & paste) the black text actually shows up as white text on a blue background whilst the field is 'live' moving onto something else, the text remains withe on a grey background. Hope this helps.

It is the second time. I received a message from Thunderbird asking me to introduce the passwords (several accounts), I gave the passwords and mails were coming in. This time there is no request from Thundebird.

My Thunderbird installation (159.0/Windows11) has evidently just updated, and my Calendar tab is suddenly a complete blank space. There's a support article here that appears to discuss exactly this situation, and gives precise steps for getting into "Config Editor" in Advanced Settings, entering a long search string, and issuing a Reset command. (Mail and contacts are just fine.)

Which I tried...

But there is no "Config Editor" button in the dialog I get when clicking Advanced Settings at the bottom of the Settings tab, only a mostly blank screen with no list of settings and a dialog box in which one can enter text (with options for "Boolean", "Number" and "String"). And entering the search string given in the support article produces, with a bit of finagling, a toggle that will change its setting from True to False and back again (and a trash-bin icon that offers to delete it), but neither "True" nor "False" produces any instance of a "Lightning" extension in my list of extensions (which is short and uncomplicated), so (a) I can't delete the extension as instructed, because it's not there, and (b) restarting Thunderbird only continues to give me the unhelpfully blank Calendar tab. (And I do mean "blank" here - there isn't even an empty calendar grid on that tab at this point.)

I *think* the article is probably right that my data is still there (I can see .ics files with current dates in File Explorer), but at this point I can't get at it and can't seem to get the interface unstuck.

Hi. I have over 20,000 messages in my Inbox. I've been sometimes having trouble moving messages into folders, so I thought it would be a good idea to reduce the number of messages in my Inbox. But I can't delete or move messages in the Inbox. When I select messages and enter command to move them to a folder, or ask to delete them, nothing happens. I am a Thunderbird supporter, and I love this program. Thanks for your work! Any advice appreciated. Connie

I'm having problems with my default email account in thunderbird which might have started with the 28/10 update. Most times when I open TB the default account has no folders (inbox, spam, etc). To get them to appear I have to restart it. At other times it has all the folders present and all expanded including archives. When I can access my inbox the sort order is always by date descending so the oldest email is at the top which I don't want. If I click it to set it to ascending order it sets back to descending the next time I open TB. I've tried repairing the inbox but it makes no difference.

Over the past couple of days, I've discovered new mail in my inbox but the new mail icon (with the red dot) doesn't show in the system tray.

I get notifications of new mail, which is fine if I'm sitting at the computer. But the icon in my system tray doesn't change, so I never know if mail has arrived while I was away.

I've tried everything - both in Thunderbird settings and Windows system tray settings - and nothing is making a difference.

Is this happening to anyone else? Might it be a bug?

Averill

Device name cY9maT-2cx7dixc Processor AMD Ryzen 7 5700U with Radeon Graphics (1.80 GHz) Installed RAM 32.0 GB (27.9 GB usable) Graphics card AMD Radeon(TM) Graphics (4 GB) Storage 142 GB of 932 GB used Device ID CE037C95-0762-435F-A4DD-CAB5A50CDBDF Product ID 00330-54188-55022-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Pen support

Love Thunderbird - thanks!

Can't seem to find what folder an email is in doing a search. The list of results doesn't show it and can't see it in the email. Maybe missing something. I sort emails by folders so not knowing the folder makes it hard to find what folder it is in (such as I may want to move that email).

Jim