I-Thunderbird Community Forum

My TB installation got corrupted due to a hardware/disk issue. On restoring it from backup TB keeps trying to download all messages again. I know this is something to do with the popstate.dat file but I can't seem to stop it. What do I need to do?

Also, I had never noticed this before (because I never looked at the TB file system) but TB created multiple folders for the email account.pop.mail.yahoo-1.com up to pop.mail.yaho-4.com. Why does it do this and is there a way to get back to just one file? Is this something to do with TB crashing or what?

Is it using all of these files or just the latest and how do I know? All of these folders have a popstat.dat file and one has multiple following the popstat-1.dat etc.

I've no idea how to recover from this. Any help would be much appreciated.

Over the last couple of days the general appearance / layout of Thunderbird has changed for me. I have attached a screenshot of how it appears now, previously under the 2 talktalk e-mail addresses I had a number of additional folders I also, under SPAM, had spam folders for each e-mail address, in fact I had 2 for each of the talktalk addresses.

I first noticed the changes yesterday but after shutting Thunderbird down I got most of the old layout back, but today I see only what is in the image.

Is this some sort of an update or has my installation been corrupted in some way.

I have several email accounts in Thunderbird where the email address no longer exists, at least on the specified IMAP server. Thunderbird is configured to not attempt automatically getting mail for these.

I had used Thunderbird 102 on Windows 10 for years, and in that version, my mail was kept in Thunderbird for those accounts (though whenever I opened any folder in them, I was somewhat annoyingly prompted to enter my credentials since the connection to the server was failing). To copy my profile folder to a new Linux installation, I updated Thunderbird to 153.5.1esr, the same version running on Linux, as Flatpak. My mail is still kept in Thunderbird on Windows, but with the same profile on Linux, Thunderbird "hid" all folders from the offline email accounts (apart from an "Inbox" folder that is shown as empty): the files are still there in the profile directory, and Thunderbird seems to find relevant emails in search, but opening them leads to a "No mail found" screen, and there is no way to access this mail from the folder pane. How can I make Thunderbird see my mail again?

As if that was not enough, on a whim I decided to attempt the "Repair folder" option on my Windows instance of Thunderbird, where the folders were still being shown normally. I immediately regretted not having made a backup of my profile (I only have one from version 102, where the data was apparently stored rather differently), since this just deleted all mail in the selected folder entirely, with the relevant file in the profile directory being empty. (The file seems to be somewhat different on Linux too, since copying it back to the Windows profile did not restore the mail in Thunderbird, and I would probably have to copy my Thunderbird 102 backup into an install of Thunderbird 102 and manually upgrade to my/the newest version to get it back.)

I know local folders would never be deleted like this, but there does not even seem to be an option to move an entire mailbox into a local folder, other than manually. It does not appear like Thunderbird has proper support for mailboxes that are no longer available. It would be undesirable to have all my mail in some new mailbox lost in the same way after I lose access to it. (Local folders would not really help in this situation either, unless you plan out exactly when your mailbox goes offline.)

I used to have a corporate Gmail account but a colleague has taken it over and changed the password I removed it from my thunderbird win10 app by selecting it and deleting it in the normal way and all the folders have gone But every time I launch the app on my pc it asks me for a password for the deleted account, then launches a chrome browser page and asks me to log in to my colleague's Google account I've tried deleting thunderbird and reinstalling but this still happens, as though the account details including the deleted one are still stored somewhere on the PC. I have 4 personal email accounts and I use the unified folder facility Can you help?

Nach Aufrufen der Startseite werde ich aufgefordert "geben sie ihr Passwort für '[redacted]@t-online.de' ein. Das habe ich aber vergessen. Danach erhalte ich die Meldung, dass die Anmeldung fehlgeschlagen ist. Nachdem ich versucht habe, gespeicherte Passwörter aufzurufen, werde ich aufgefordert, eine PIN einzugeben; die kenne ich auch nicht. Es ist zum Verzweifeln!

Hi,

For both servers imap.exmail.qq.com / imap.263.net, when I click on the email subject in the email list during downloading processes (many emails headers are being downloaded but email body downloading is not completed), the email is broken without any content (only header).

I go to the web email server and move the email to another folder and then move it back to inbox. Then I delete the same email in Thunderbird and donwload again the email again, it's completely downloaded with the email body.

I don't have any issue with eM client or Outlook for such issues. Any possible setting to solve this issue?

Thanks.

Mail folders have disappeared in Thunderbird for Mac version 158.01. I replaced the files with the folder name, along with the accompanied .msf file from a backup, but the folder is still not showing up. Please help.

When I attempt to send an email in Thunderbird I get an extensive string of gibberish that I have to delete before I can send the email. What can I do to get rid of this huge irritation? Thanks

My local Thunderbird program (159.0 (64-bit) on Windows 11) is set to auto-install updates. Upon the update completing earlier today, the inbox and other folders were completely empty. They remain so following a program & computer restart, and also opening the program in troubleshooting mode. I have checked the following: - logging into the online mailbox directly works, and shows all emails - sending a new incoming email to the email address does have the email show up in the remote mailbox but not the local mailbox - sending a new outgoing email from Thunderbird does appear in the local Sent folder, as well as on the receiving email account - the local Thunderbird instance is still able to connect to the IMAP Mail Server (mail.talktalk.net) - the following settings are configured, and I believe haven't changed since prior to the update:

 - Check for new messages at startup is **enabled**
 - Check for new messages every 10 minutes is **enabled**
 - Clean up (Expunge) Inbox on Exit is **disabled**
 - Synchronization & Storage: Keep messages in all folders for this account on this computer is **enabled**
 - Synchronize all messages locally regardless of age is **enabled**

I have ~100gb of space available on my hard drive

I'm not sure what other settings might be helpful. Please let me know if there's anything else I should add.

My issue has two parts. The first is that I want new emails to appear in my local email client upon arriving, as they did previously. The second is that I want to have the full set of emails on my remote account available locally, which is currently no longer the case. There is also no sync activity happening, and apart from establishing the initial connection to the mail server I can't see any activity in the bottom left corner.

I want to change and customize the background color of the left side of TB where the folders are listed. My current theme is "System theme- auto" version 1.4.2.

How is this done?

I'm running Debian 13

Thanks,

Craig

I am using Thunderbird as an email client. I have the option set to normally send emails as plain text. If I receive an email that is formatted and then reply, the email is composed as unformatted. I wan the reply to be formatted.

Is there anyway Thunderbird can detect formatting and automatically format the reply the same as received?

How can I reply to an already formatted email so that the reply is formatted?

I had to buy a new computer and reinstall my Thunderbird. I'm running version 158.0.1 (64-bit). When I have an email with a bunch of replies, it always opens each reply in a separate tab. In the past, the solution was tools -- preferences -- general but when I got to tools, there's no preferences option and I have clicked on everything possible there and in settings. I need the email to open as a single tab, closing a bunch of tabs is a real pain. I'd appreciate if anyone has a solution they can share.

My Thunderbird connected to my gmail is running slow. Thunderbird is not running slow on my other (non-gmail) account. It takes 10-15 seconds for an e-mail (from gmail) to be deleted or moved within Thunderbird. I have tried "compacting folders" and "repairing folders" and that does not help. Please help!

For a few weeks now we have been unable to send emails through tbaytel server via Thunderbird. We get SMTP error. This happened after recent upgrades to Mozilla. Any idea when a fix will be out?

My e-mail stopped working a week ago. I get as far as "connecting to IMAP but then get a "Login to server imap.orange.fr with username [redacted]@orange.fr failed" message. I have changed the IMAP and SMTP passwords several times but none seems to work. What am I doing wrong?

On MS Win11, my TBird IMAP client (up to date) has two mail accounts. In one, deleted messages return immediately after deletion! Also, (possibly related), this account has TWO Spam folders (I did not do this). The other mail account's messages stay deleted and has only one Spam folder. I ran the re build tool on the first one without success. I am NOT technical, but have donated several times to TBird (I love it)

The instructions at http://mzl.la/1ApHx1w did not help. FYI: I have TWO "Spam" folders?!?! Could this be the problem?