I-Thunderbird Community Forum

I have used Thunderbird for years but now I am getting frustrated. I have 2 spam folders that randomly put valid emails into them and I have normal folks sending me emails that either go to spam or directly to trash. How do I totally reset this program to start over again for normal use? Thanks, Vern

Thunderbird does not download SPAM until I open the spam folder

This is an existing TB account installed on a new pc, and somehow I failed to copy the spam list across. So for the next few weeks it has to learn all over again. And at the moment there are a lot of false positives.

So when I click on the spam folder it takes some time for all the messages to download. I'd like them to download automatically, so when I click on the spam folder the messages are all there waiting for me

Yes it's IMAP

Either Thunderbird filter function is extremely buggy, or there is something that I don't understand ... Some filters work pretty fine (though not always reliable) for years, an then suddenly they stop working. E.g. I have a filter (see screen shot) that's supposed to move all eMails with senders that are not in one of my Cardbooks to a special folder (Prüfen) and tag them.

This filter worked for many years - well let's say fairly. About 50% of the Mails that applied to the filter rules were marked and moves correctly, 50% wasn't. And about 10% of the Mails marked and moved didn't meet the rules ... Seemed to be some timeout problem, because when applied manually it did what it should.

Since the last update the filter doesn't work at all, when new messages are downloaded. If I apply the filter manually it marks all Mails, regardless of the rules - and it doesn't move any of them ....

It's a rat race ... I already thought of deleting all filters in Thunderbird and do all the filtering on the Mail-Server. But unfortunately the filter functions of my provider are rather limited. Now I'm wondering: Should I change my Provider, or rather my eMail-Client or both of them? It's really frustrating ...

Over the past couple of days, I've discovered new mail in my inbox but the new mail icon (with the red dot) doesn't show in the system tray.

I get notifications of new mail, which is fine if I'm sitting at the computer. But the icon in my system tray doesn't change, so I never know if mail has arrived while I was away.

I've tried everything - both in Thunderbird settings and Windows system tray settings - and nothing is making a difference.

Is this happening to anyone else? Might it be a bug?

Averill

In Thunderbird I selected all of the emails in a folder that is stored under the "Local Folders" section of my account right clicked then selected Organise/ Archive. All of the emails disappeared slowly and now I can not see any of them. There is no "Archive" folder under the "Local Folders" section in thunderbird , so I do not know how to recover these emails? Can you please advise. Thanks

I have several email accounts with 1&1 (Germany). Up until now, they have worked perfectly via Thunderbird. As of this morning, however, it no longer accepts any of my passwords. If I try logging in via the 1&1 webmail interface instead, everything works fine.

Hi there, I’ve spent many hours trying to find an answer. Perhaps it’s right under my nose, but I just can’t seem to find it. Please help!

I’ve created extra folders in Thunderbird to keep my messages organized. Question: How can I locate a specific folder?

Example: I create a folder named "a555". I CANNOT FIND THE FOLDER "a555".

(why did I choose "a555"? It’s a unique combination of letters and numbers, which ensures there are no unintended search results.)

Searching for a message does reveal the name of the folder it’s contained in, but that’s not what I’m looking for. I want to be able to search for the folder itself directly.

I have tried searching using: Global Search (top right) – Ctrl + K; Specific Search – Ctrl + Shift + F; This Thunderbird forum; A general search on the internet.

Any answer would be greatly appreciated. Arthur Cerew.

After receiving a message to an email address, for which I have configured an auto-responder using the "Reply to Template" filter, I get the following message in the error console:

``` sendRemoveListener on closed conduit {8821E3B3-E8FB-40E2-95E9-EC40294818C4}.126 ConduitsChild.sys.mjs:122:13

   _send resource://gre/modules/ConduitsChild.sys.mjs:122
   removeListener resource://gre/modules/ExtensionChild.sys.mjs:715
   removeListener resource://gre/modules/ExtensionChild.sys.mjs:971
   register chrome://extensions/content/child/ext-storage.js:185
   removeListener resource://gre/modules/ExtensionCommon.sys.mjs:2956
   revoke resource://gre/modules/ExtensionCommon.sys.mjs:2978
   close resource://gre/modules/ExtensionCommon.sys.mjs:2983
   unload resource://gre/modules/ExtensionCommon.sys.mjs:978
   close resource://gre/modules/ExtensionContent.sys.mjs:1171
   destroyed resource://gre/modules/ExtensionContent.sys.mjs:1253
   observe resource://gre/modules/ExtensionContent.sys.mjs:1276
   onEditFilter chrome://messenger/content/FilterListDialog.js:415
   onFilterDoubleClick chrome://messenger/content/FilterListDialog.js:1005

```

Template message is saved in the same account the incoming email is sent to.

Any ideas ... ?

Hello: I recently migrated a large Thunderbird installation on a Linux laptop to my Windows 11 laptop(Thunderbird 15.0). I followed the directions to copy the profile folder and was very happy it seemed to work well. All the old emails are there and I can send/receive new emails. I am unable to see all images inline when viewing an email in the message pane. It seems this applies to some images with links. I've searched the community a few times and tried several options but it hasn't helped. Any ideas are appreciated. Thanks.

Tony

I am trying to migrate from Microsoft Outlook 2021 to Mozilla Thunderbird. I have successfully imported the email from a number of different email accounts. I would now like to import the archived emails held in a number of PST files. The import tool would seem to be what is required, but it does not seem to allow me to select the PST files that I wish to import. I am concerned that it will try to import all email messages from my Outlook 2021. Is there a way of restricting it to just individual PST files?

i sometimes send email using gmail app on mobile devices. the gmail web application shows those sent messages with the gmail sent label. Those messages dont sync up in thunderbird on my windows pc, under the gmail smtp account using the same user name. email sent from thunderbird does show up in the gmail sent folder. How to get sent email synced up between devices?

Hello I have just set up Thunderbird successfully and I'm trying to fine tune it.

In "account settings>synchronization I checked to keep messages on this computer. I think I understand that that means all synchronized folders including inbox in TB will match up with the same on the server, headers and main text body. If I uncheck that setting while online, does that mean that all message bodies will immediately be deleted from my TB profile? or does it only apply to new downloads so that headers only are downloaded, until they are clicked on?

recently, e-mails have been hanging. I have determined that it is, for the most part at least, USPS mail tracking e-mails that hang. Once I delete or move to archive, things download fine.

This is not the daily Informed Delivery e-mail.

This is like "your package (tracking number nnnnn) has arrived at the distribution center. Expected delivery mm/dd/yyyy.

I have restarted, repaired in box, etc.

Any help?

I can not down load Emails from Yahoo to Thunderbird. Every things was fine as of Aug 26th. On Aug 27th with no changes to any system settings the Yahoo Emails would not down Load. I am running Win 10 on my system. I disabled the antivirus. Reloaded Thunderbird - no effect.

I have since deleted Thunderbird and then reinstalled  latest version of Thunderbird (154.0) .
I re-entered my password. I checked the OAuth2  settings and they are set as described in the support article "OAuth2 Authentication for Yahoo, AOL and ATT". 

Message bar at bottom of Thunderbird screen shows: Myaccountname@yahoo.com:Downloading message 1 of 7 The emails do not down load - then after a few minutes - a no messages to download message flashes and then blank - nothing

I am out of Ideas. Anyone?

Current official docs explains how to backup and move your profile, it assumes you only have one. I have multiple profiles which means about a 20GB backup but I only want to backup one specific profile (<2GB).

The backup is not for recovery but I need to keep a history records for a specific account which can be accessed through Thunderbird even if the original email account no longer exists.

To backup/copy its recommended to do it for this folder %APPDATA%\Thunderbird\Profiles\ (about 20 GB)

While all I need is %APPDATA\Thunderbird\Profiles\xxxxx.default-release\ImapMail\Important_stuff* (2 GB folder and .msf file)

Any better solutions than these?

1. Use a backup method that excludes specific folder and files in backup/copy of
2. Have a completely different installation of Thunderbird that only does the Important_stuff account (Thunderbird portable looks like it might do the job).

I suspect the first version will pick up a lot of unnecessary configuration and other stuff.

My email, in and out is not working.. I need my current Mozilla Thunderbird Primary Password. Then I could continue to use it OR select a new replacement for the current one. How do you get this message? You can reach me by phone # [redacted phone# from community support forum] This is a land line. I don't use Text.

The release notes for TB 159.0 indicate that MS Exchange calendars are now automatically detected. I have tried deleting my old EWS MS Exchange email account, and adding it back in using the Graph option. Email is working just fine, but no calendar was detected. Can anyone offer some assistance? Much appreciated!

Lyle

Following a Thunderbird update (I think it was 2 updates ago) it changed the behaviour of the description field in the new events window. I use thunderbird in a dark screen mode, and everything works perfectly, except when I try to type something into that description window. I'm now tying black (intead of white) on an almost black background. It's virtually impossible to see anything I'm trying to type. All the other fields are typing fine, white on black. If I open an entry on my calander now, it's fine, apart from that description field, which is also displaying text as black on black. It's also the same if I reopen the entry for editing. I had hoped the next update was going to correct this anomally, but it didn't. Is anyone aware of / reported this issue? Will it be fixed in the next update? Thank you for looking at this. Oh, nearly forgot, when I highlight the black on black text by clicking and dragging (prep for cut / copy & paste) the black text actually shows up as white text on a blue background whilst the field is 'live' moving onto something else, the text remains withe on a grey background. Hope this helps.