I-Firefox Community Forum

I have had access to TastyTrade thru FireFox for years. Within the last two days I am unable to log on. When I click on the link the screen goes all white and the page will not open. When using Edge I am able to get logged in but not thru FireFox which is my preferred browser.

I've been using the extension "Tree Style Tab" and "TST Colored Tabs." I've been looking for a way to disable the native Firefox tab bar, whether on top of the window or to the left side. I haven't been successful on my own.

After a couple of hours troubleshooting this with CoPilot, It suggested I post the following short summary:

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Firefox 152.0.6 (64-bit) about:profiles shows active profile: C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox\Profiles\usm8kxcr.default-release

Opening that directory from about:support shows an empty folder.

profiles.ini references: agwp164m.default-release

userChrome.css loads correctly in a separate profile but not in the profile containing my current extensions and history.

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The details of how it came to this conclusion:

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Based on everything you've found:

The profile with your current extensions and recent history is reported as: usm8kxcr.default-release

Opening that profile folder shows an empty directory. The only other real profile on disk is: agwp164m.default-release

We successfully proved userChrome.css loads in a different test profile (Profile 1) because the toolbar turned red. Therefore, the CSS mechanism itself works on your machine.

My conclusion is that your Firefox profile registration has become inconsistent. Firefox appears to be using a profile that does not correspond cleanly to the profile folders you're seeing in Explorer. At this point I would:

Back up the entire folder: (NOTE: DONE - backed to to another drive) C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox

Keep using the profile that contains your extensions and recent history. Avoid deleting any profiles or profile folders.

Post the details you've collected to either: the Mozilla Support forum, or r/firefox

The key facts to provide are: Firefox 152.0.6 (64-bit)about:profiles shows active profile: C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox\Profiles\usm8kxcr.default-release.

Opening that directory from about:support shows an empty folder.

profiles.ini references: agwp164m.default-release

userChrome.css loads correctly in a separate profile but not in the profile containing my current extensions and history. \ Those facts point to a profile-management issue rather than a Tree Style Tab or CSS issue.

The good news is that your current extensions and recent history are still accessible, so this doesn't look like data loss. The profile mapping itself needs to be untangled before custom CSS can reliably be applied.

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It also suggested not copying any folders and files between profiles for now.

I rely on Firefox entirely for my business. I'm really concerned that Firefox is become choked up - it is really slow to load pages. Am desperate to get it cleaned up ('serviced' so to speak) but am finding it difficult to get simple instructions to do this myself. Where can I get expert help?

Firefox updated and all of my tabs I had open are gone. I used those for organizing and remembering things. There's no option to open recently closed windows. No history of the tabs as a group. What do I do?

I utilize a website called Twinspires for wagering on horses. It has a video popup (no sidebar tabs) that one can engage to watch the race outside of the Firefox browser. I quite like this feature. That said, I keep quite sidebar tabs saved as I use that feature to pin and then revisit websites that I want to spend more time on. Problem: If the browser closes on its own or other issue, it doesn't close the video popup. So when I restart the browser it "thinks" that video popup, with no saved sidebar tabs, was the last browser open so I lose all my saved sidebar tabs. If everything Firefox would close when the browser does, one could restore all tabs under history like one would normally do. Is there a setting so everything Firefox that is open closes when the browser does? Thank you.

I get the following pop ups, the blue-green ones in images. When I click "CANCEL" I get the McAfee window shown. Can't find where the popups are coming from. I was able to get rid of on another computer by uninstalling Firefox, but lost stuff. I use ESet now and wouldn't go near McAfee again. Does anyone know how to get rid of this?

Beware of McAfee!!!! They act like crooks!!!

I'm unable to file this bug report by myself.

I wanted to sign up for a Mozilla VPN subscription to support the development of Firefox. The Mozilla website stated that I can only sign up for a Mozilla VPN subscription using a mobile device so I downloaded the Mozilla VPN iOS app from the App Store. I opened the app and an in-app Safari window taking me to a Mozilla account sign-in page popped up after a minute. The website stated "Oops, something went wrong. Please check your connection, disable any ad blockers, or try using a different browser". I didn't know what to do so I gave up and deleted the app.

A few weeks later, I re-downloaded the app and pressed the menu button on the top right of the in-app Safari window, then clicked on the three-dot button and "Show IP address" and was able to sign into my Mozilla account successfully after switching to my password manager app, which was Firefox.

However, I opted not to sign up for Mozilla VPN because Brave VPN was offering a similar service but with 10 simultaneous connections instead of just five and various vertically integrated services and subscriptions that Mozilla doesn't offer in Australia. I also wanted to share my subscriptions with my family without sharing my Mozilla account, which I used for Firefox browser sync. Separately, I was also unhappy that Mozilla VPN is a partnership between Mozilla and Mullvad since one of the two co-founders of the latter uses his wealth to fund 75% of a political party that refers to non-white immigrants as "parasites" and is actively advocating for their "comprehensive remigration". While I wanted to support Mozilla's mission, whatever impact Mozilla has pales in comparison to this.

I believe that the iCloud Private Relay IP address that I was using was blocked by the Mozilla accounts sign-in page and it is possible that most non-technical iCloud+ customers who face similar issues would choose not to sign up for a Mozilla VPN subscription via the Mozilla VPN app as a result. I don't know where to file this bug because the "File a bug report or feature request for Mozilla products" page doesn't seem to have an option for Mozilla VPN. I was also unable to submit this via Mozilla Connect as I had closed my previous Mozilla Connect account and it is showing me a 401 error whenever I try to sign in with my Mozilla account.

In this case I accessed my Acer account and clicked on my notebook. I then got the screen shown in the image. I could access the page with Opera, Chrome, and Edge.

This is happening a lot, and is rendering Firefox unusable as my default browser.

Hi after the 152.0.6 Firefox update I cannot get rid of the round Firefox logo on my home screen and new tabs. I have this toggled off in settings and toggled false in about:config. Why aren't these updates tested before release to the public

Heyo! So, I've had this ongoing issue with Firefox for quite some time around trying to access the Newgrounds website, but failing to do so. I have tried several things such as disabling the enhanced tracking setting, disabling DNS over HTTPS, forcing cookies and third-party popups to be allowed but that does not work what so ever and disabling enhanced tracking is greyed out so it's not even clickable to toggle off.

One thing that did work was to use the built-in VPN, but I really don't want to constantly have to use a VPN to browse one singular site every time I want to access it. So now for the question. Has anyone else experienced this? And if you have, how did you solve it if at all?

I have been using Mozilla Firefox on my mobile phone or PC since 2015. So, after so long, I found the Gmail that I used to log in to Mozilla from 2015 to 2018. Now, if I log in with that Gmail, will the previous history or data be restored or will it be Mozilla's?

I have been a dedicated user and promoter of Fire Fox and Mozilla; but recently getting very frustrated, when following all directions, cannot STOP Firefox from blocking specific or ALL websites; should be given choices, should be clearly explained and yes, your systems have said click on Shield, but that DOES nothing!

Would appreciate a fix in details by people running the system, and know that suggestion will be simple fix and clearly understood. Thanks.

Currently Mozilla VPN's website settings allow you to exclude certain websites from VPN use, but they don't allow you to INCLUDE certain websites in the VPN when it's turned off. This feature would be very useful for me, since I only need the VPN for a small number of websites and don't need it on all the time. Please consider adding it if possible!