Ibonisa imibuzo ethegiweyo: Bonisa yonke imibuzo
  • Ezilondoloziweyo

No "x" button when multiple tabs open

With multiple tabs open, the "X" close button disappears; in Safari, the "X" appears on hovering, not in FF, so I have to open the tab to close it. It's an annoyance … (funda okungaphezulu)

With multiple tabs open, the "X" close button disappears; in Safari, the "X" appears on hovering, not in FF, so I have to open the tab to close it. It's an annoyance

Asked by campsall 1 kunyanka odlulileyo

Last reply by campsall 1 kunyanka odlulileyo

"Edit and Resend" will change the scheme to https automatically

Hi all, I was using the firefox devtools, and found that the "Edit and Resend" will change http to https automatically on some sites. I have tried some other sites, and… (funda okungaphezulu)

Hi all,

I was using the firefox devtools, and found that the "Edit and Resend" will change http to https automatically on some sites.

I have tried some other sites, and they works well. However this changing happens every time on this site.

This site could not be loaded via https, and definitely has no redirection from http to https, and as you can see from the image, there is only one failed request sent.

Asked by leetom1991 2 kwiinyanga ezidlulileyo

  • Esonjuliweyo
  • Ezilondoloziweyo

Firefox (and also Thunderbird) crash on trying to load Yahoo mail login page

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning t… (funda okungaphezulu)

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning to regret it but just to keep it going for a couple of years I offered to update to Mint 20 Xfce, which is the last version listing 1 Gb as the minimum Ram (everything later or other version are 2 Gb or more), which is the most that system can use. Once the wifi was eventually working (old b43 broadcom driver) most things went fine (except Team Viewer, which works on another Mint 20 Xfce system, but that's not a question for here). However, she uses Yahoo mail, and for some reason just attempting to load the login page (login.yahoo.com) causes Firefox to crash (I mentioned Thunderbird in the title as I attempted to access Yahoo Mail with it, but because it needs to access the Yahoo Mail page (as I think this is now based on App codes rather than passwords), and doing that crashed Thunderbird also). I'm pretty sure I have methodically gone through all the troubleshooting steps on https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems (clear cookies & cache by deleting history; clear startup cache; refresh; reinstall; new profile). Firefox doesn't crash in Troubleshoot mode, despite the fact is seems to still use hardware acceleration, even though I thought it would disable that. Hence, I'm at the end of what I know to try (and that's just from following the guide, I am not an expert) and would be grateful for any help anyone can offer. I attach an image that lists all the submitted crash reports, as they will refer to slightly different conditions as I tried all the options mentioned above. I'm using my own PC to submit this (so any hardware & system data submitted by this web-form won't be relevant), not the Inspiron 1501 that has the issue. I can open the Yahoo mail page on this machine (same version of Firefox) and also on the Inspiron 1501 using Chrome (but there was a different reason relating to security why we couldn't log in via that). Would really like to get Firefox (and Thunderbird) working on the laptop, if possible.

Asked by Jonny Terry 1 kunyanka odlulileyo

Answered by Jonny Terry 1 kunyanka odlulileyo

  • Ezilondoloziweyo

This action was blocked by your popup blocker

I am trying to get set up for video visit with my Doctor for Monday morning and when I try to test it I get this message. This action was blocked by your popup blocker.… (funda okungaphezulu)

I am trying to get set up for video visit with my Doctor for Monday morning and when I try to test it I get this message. This action was blocked by your popup blocker. Would you like to open the link? How do I fix this? Thanks

Asked by kmalberson 1 kunyanka odlulileyo

Last reply by kmalberson 1 kunyanka odlulileyo

  • Ezilondoloziweyo

I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even whe… (funda okungaphezulu)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Asked by maikmadej99 1 kunyanka odlulileyo

Last reply by jscher2000 - Support Volunteer 1 kunyanka odlulileyo

  • Ezilondoloziweyo

Widevine plugin will not install, toggling DRM and other troubleshooting steps not working

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually inst… (funda okungaphezulu)

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

Asked by gnosisu 1 kunyanka odlulileyo

Last reply by cor-el 1 kunyanka odlulileyo

  • Ezilondoloziweyo

Can't Log Into my Godaddy Account

I asked this question yesterday, but I have a bit more detail that I can add. I use Firefox as my primary browser, and I use a VPN to protect against hackers. I use God… (funda okungaphezulu)

I asked this question yesterday, but I have a bit more detail that I can add. I use Firefox as my primary browser, and I use a VPN to protect against hackers. I use Godaddy to host a website that I manage, and I need to log into my Godaddy account to make changes to my website.

When I try to log into my Godaddy account, I receive an error message stating that I am not authorized to use this (the Godaddy?) server. I have talked to Godaddy about this problem, and they say that their server will not connect to any other server unless they can establish a secure connection. Apparently, when I try to log into my Godaddy account, the Godaddy server does not see my computer as being part of a secure server, so it will not allow me to connect to Godaddy.

Godaddy suggested turning off my VPN before I try to log into my Godaddy account, and this has not helped. I get a new error message stating that their is something unusual about my (Firefox) browser. Can anyone help solve this problem? Thanks.

- Dominic

Asked by dommeo 1 kunyanka odlulileyo

Last reply by cor-el 1 kunyanka odlulileyo

  • Ezilondoloziweyo

New York Times Cooking recipes print with error i.e., the "end of recipe bar" and "Private Note" heading over print wrapped text at the top of the second page of the recipe.

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at… (funda okungaphezulu)

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at the end of the recipe, over-print wrapped text at the top of the second page of the recipe obscuring underlying wrapped text.). This error had appeared occasionally in the past, but now is consistently present. I have refreshed my up to date version of Firefox and cleared old print settings. The error shows up on printing to two separate printers and it shows up when printing from a desk top and a lap top computer with synced Firefox, and from a separate lap top with Firefox that is not synced. The error DOES NOT show up on printing with either Chrome or Edge browsers.

NY Times Cooking customer Service has not received inquires about this error and suggested the error lay in a settings issue.

Have others reported this error?

All suggestions will be appreciated.

Thank you, Fred Pintz

Asked by fpintz1 1 kunyanka odlulileyo

Last reply by fpintz1 1 kunyanka odlulileyo

  • Esonjuliweyo
  • Ezilondoloziweyo

Issue with add-on

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I … (funda okungaphezulu)

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I contacted TotalAV, and they said the issue is with Firefox. So...why is Firefox having an issue opening fullscreen when I enable webshield?

Asked by maxima_2006 1 kunyanka odlulileyo

Answered by maxima_2006 8 kwiinyanga ezidlulileyo

  • Ezilondoloziweyo

can't sync 2nd laptop to firefox

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out a… (funda okungaphezulu)

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Asked by Girls With Guitars 1 kunyanka odlulileyo

Last reply by paul.martzen 11 kwiinyanga ezidlulileyo

  • Ezilondoloziweyo

You deleted years worth of work from my computer

Just when exactly are you going to repair all the damage you did to my computer a few days ago -- years of valuable work, gone! And who the hell gave you the right to ge… (funda okungaphezulu)

Just when exactly are you going to repair all the damage you did to my computer a few days ago -- years of valuable work, gone!

And who the hell gave you the right to get into my computer -- my personal property -- delete all that work and replace it with ads from people that want to sell me stuff?

That's what the "upgraded" Firefox did to my computer, just days ago, and I want it FIXED!

If there's going to be a class action lawsuit out of this I will join in a heartbeat!

Now I want ANSWERS from you!!!!!

Jack Holloway p.s. how dare you send out a money-begging message to millions of folks who have been ruined by you?

Asked by rerednaw.nogero 1 kunyanka odlulileyo

Last reply by cor-el 1 kunyanka odlulileyo

  • Ezilondoloziweyo

Firefox linked my work gmail and my personal one, now my personal one is under an administator

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE loggin… (funda okungaphezulu)

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE logging into my work one) is now under this Administrator, on all devices. I've contacted the IT department and they said they only had my work gmail under their system. More digging around and I found it to be a cookies issue, as Google Chrome (even after logging in and out of all my gmails personal and work) was absolutely fine and so was Microsoft edge.

No matter how many times I fresh install, clear cookies, or change settings in Firefox, my personal gmail is still locked under restricted mode. Linked below is proof that Google doesn't recognize my account under restriced mode, yet Youtube still says I'm being managed.

I would like my google accounts back, and if I have to wipe all my Firefox data and abandon it, I will. I just don't want to use another browser

Asked by newlak778 1 kunyanka odlulileyo

Last reply by jscher2000 - Support Volunteer 1 kunyanka odlulileyo

  • Ezilondoloziweyo

How to: Auto-Hide URL

Greetings! If this is actually a thing, I would like to know how to make it happen. If it is not a thing, this a suggestion that would be amazing to implement into the w… (funda okungaphezulu)

Greetings!

If this is actually a thing, I would like to know how to make it happen. If it is not a thing, this a suggestion that would be amazing to implement into the web-browser!

On my phone, when you scroll, it automatically hides the address bar and everything on it, to go 'full-screen'. I want this on my laptop. How can I make it, that when I scroll, or even just sit on a webpage for a moment, the URL bar will smoothly transition into being 'hidden'?

I want to be clear: I do NOT want to use the fullscreen, CTRL + F11 function, because then my Windows task bar is not accessible. Right now I have my taskbar hidden, which is fantastic because it gives my laptop screen a bigger feel. And if FireFox's URL could do the same... that would be beautiful.

Asked by MrNonAstute 1 kunyanka odlulileyo

Last reply by cor-el 1 kunyanka odlulileyo

  • Ezilondoloziweyo

After downloading a file from Google Drive, Firefox 1) annoyingly does not ask me in which folder to download the file and 2) opens a preview of the document

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and y… (funda okungaphezulu)

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and yet it still does not. Additionally when downloading PDFs it opens another tab as a preview for the document in question that I have just opened, but I do not want it to it is quite annoying. Thank you for your help.

Asked by ianshotts123 1 kunyanka odlulileyo

Last reply by jscher2000 - Support Volunteer 1 kunyanka odlulileyo

  • Esonjuliweyo
  • Ezilondoloziweyo

I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (funda okungaphezulu)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Asked by r33sch 1 kunyanka odlulileyo

Answered by cor-el 1 kunyanka odlulileyo

  • Ezilondoloziweyo

Problem with my bank 2FA and firefox

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program. With my bank security settings I have check marked to not use 2FA Bank home page… (funda okungaphezulu)

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program.

With my bank security settings I have check marked to not use 2FA Bank home page asks for a security code anyway.

This has happened to me months ago and all of a sudden everything was OK. ... and now it has happened again. When I use Edge, Bank home page does not ask for a security code. This is the way I would like FF to perform.

I have phoned the Bank IT Help desk and they are bafflled. They had me try a bunch of acrobats but nothing works.

Obviously there is something in FF to tweak. I am using

I have searched and searched on internet, but no solution. I have used FF since it was a baby, and I want to stick with it. Thanks

Asked by tsb 1 kunyanka odlulileyo

Last reply by tsb 1 kunyanka odlulileyo

  • Ezilondoloziweyo

Unusual Sign-In Activity in my Hotmail Account

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):… (funda okungaphezulu)

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):

Okay, so here we go again. But I am not going to provide: Troubleshooting Information (optional):

Here's the problem: In my Hotmail account, I am getting email "cards" (entries in my Hotmail account) that say: Unusual Sign-In Activity. Now recently, I spent a lot of time finally contacting and spending time with a Microsoft Tech Support agent. This agent helped me change the password on my main Hotmail account. Yet, I am still getting these annoying email "cards" in my Hotmail account. Now, I've analyzed these various email "cards" and I discovered a few things relating to Firefox. Here's what I found on all (5) of these separate email "cards": Sign-in details Country/region: Australia IP address: Please note I eliminated the IP address here because I don't know if it safe to do so or if I will be compromising my computer in any way. In order to share this IP address, I need to know if I am now dealing with an official Firefox support agent. If so and if it is necessary to share the IP address then please let me know in your follow up response. Date: 11/1/2022 4:46 PM (GMT) Platform: Windows Browser: Firefox Today, by the way, is: Sun 5 Feb 23 Time now: 4:16p Est at the time of writing this here line. It is interesting that the email "cards", all of them, have the same date and time: 11/1/2022 4:46 PM (GMT) There's something not right about receiving email "cards" from back in November 2022.

Now if you--the Firefox Support Agent--know what I can do to resolve and stop this annoying problem then please let me know by sending me an email to my email address. You have it from my Firefox account. Gosh, this is such an annoying problem. If you can help then please do so. Thank you.

Asked by OrangeMango 1 kunyanka odlulileyo

Last reply by OrangeMango 1 kunyanka odlulileyo

  • Ezilondoloziweyo

One step software installation?

In the pre-Webextension days, there was an add-on that allowed one-step install/run of downloaded executables. It worked like this: When the option was selected, the exe… (funda okungaphezulu)

In the pre-Webextension days, there was an add-on that allowed one-step install/run of downloaded executables. It worked like this: When the option was selected, the executable was downloaded into a temporary directory, execute it from there, and finally (optionally) delete it.

Now I only do it manually.

Ironically, MS Edge has this functionality built-in (see attachment).

Is there a way to achieve this on FF?

Asked by Alex 1 kunyanka odlulileyo

Last reply by James 1 kunyanka odlulileyo

  • Ezilondoloziweyo

Controlling camera in Firefox

Hi there, I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. Thi… (funda okungaphezulu)

Hi there,

I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. This second camera is better quality and preferred, I visit a web site. When I first activate the camera, I am presented with a dropdown of available cameras. The USB camera appears in the list. All is fine. I instruct Firefox to "allow" this camera to be used. (first image) However, after a short time, less than a second, the same dialog is shown again, this time without the USB camera. (second image) There have been no actual hardware changes. I can then click "allow" again and the *integrated* camera works, i.e. not the desired camera. So, two questions, really. First, what just happened? Did Firefox try to control the USB camera, find that it couldn't, and redisplay the dialog showing only the "controllable" option? Second, my desired endpoint here is for the web site to use the USB camera. How do I achieve this? I can easily do this with Chrome but I like Firefox. TIA.

Asked by pete103 1 kunyanka odlulileyo

Last reply by pete103 1 kunyanka odlulileyo