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I tried to log onto Youtube so I could make a few comments on a football game. They had to send me a code to my email (HOTMAIL) BTW I never received a code to LOG into YouTube. I used "Snip & Sketch" as I have many many times before but now I open a photo to edit it and Microsoft has taken over my photos. I mean as far as my editing capabilities. I've tried all the "OPEN WITH" options but can not get to the basic photo editor. Need some help here... Thanks in advance Steve

Firefox 117.0.1 (64 bit) Build 20230912013654 Windows 10 Home - Version 22H2 OS build 19045.3448 The link to download my Sears credit card statement in pdf form has disappeared when accessing the website (https://citiretailservices.citibankonline.com) with Firefox. It still appears and works normally when the website is accessed with Chrome. I have the uBlock Origin extension installed on Firefox, but it is disabled on the Sears website. Screencaps attached.

So, here's the story:

My browser crashed while watching a video and writing a particularly lengthy YouTube comment on it. Knowing that I have been able to recover in-progress Reddit comments after a crash from the sessionstore-backups so long as I was on the page at the time of the crash, I know that at least one site saves all in-progress comments to that, and I highly suspect that is where in-progress Wikipedia edits are kept, I (wanting as much data as possible for as good of a recovery chance as possible) immediately copied all my Profile files, totalling more than 1.6 GB, to a non-volatile folder.

As I had done before, I took the most recent sessionstore-backups file (dated to the exact minute of the crash), forced it through the Session History Scrounger to decompress it, and then mass-replaced the document's \ns with proper newlines in Notepad++, which used to make the file more readable.

This time, it didn't. They must have changed the json newline formatting used between at least late April and now. And more importantly, when I searched through the file for keywords I used in the comment, I couldn't find it. Simply, it appears that in-progress YouTube comments aren't stored in that file.

So, where are they stored? Are they in any vaguely human-readable file (or file that can with some ease be converted into something vaguely human-readable)? Can I somehow revive a "zombie session" using just archived Profile folder data to copy it out of? Or should I just give up and rewrite the comment from scratch?

NOTE 1: This is adapted from a previous post made with an associated account on Reddit. As I fear using Firefox until I get this problem resolved due to the possible loss in ability to recover other data if I do so, I figure that giving the problem more attention here would be beneficial in resolving it more quickly.

NOTE 2: Also, to clarify, I don't need to restore the session and have the comment re-appear; I'd be fine with locating it in a text editor or similar program so I could copy it back into the submission box once the session is restored.

Nightly started to give me an eye blinding bright white backgrounded settings side bar. Why? And please please please, how to set it back immediately? I've checked in about:config with the word "color" - but couldn't figure which would it be?

This has happened a few times before after a Firefox update, but the most recent occurrence was after the update to version 117.0.1. My mouse wheel will not scroll in the bookmarks drop down menu, I have to use the up and down arrows in the drop down menu which is very slow. When the scroll wheel did work in the past, I could be scrolling and then move the cursor to the up or down arrows and scroll even faster still using the scroll wheel and get to the folder I want a lot quicker. The scroll wheel works normally while scrolling through webpages, the only place it doesn't scroll is the bookmarks drop down menu. I'm running Firefox version 117.0.1 (64 bit) on a Windows 10 notebook PC. Any help would be greatly appreciated, thank you.

When I upgraded to the latest version of Firefox (September 12, 2023 release - 117.0.1 (64-bit)). I could not connect to the Internet with Firefox (Default Browser for Windows 10). I could connect to the Internet with Google Chrome and Microsoft Edge. After several hours of troubleshooting, I discovered that I had to: (1) click the Firefox menu button, (2) click Help, (3) select More Troubleshooting Information, (4) click Refresh Firefox ..., and (5) then click Refresh Firefox in the confirmation window that opens. After that Firefox closes to refresh itself. Then I can use Firefox to connect.

Please explain why must I go through this process now, in order to get Internet connection? Additionally, it took me a few hours to discover this process. It was NOT easy to find.

Is there another process that is more straight-forward?

Thank you! Hw Payne hwpayne@gmail.com

I have several profiles. They all have the same Chrome folder contents, but only some of them have the "chrome_debugger_profile" folder.

I'm guessing I must have generated it along the way while tweaking the Chrome folder contents?

I have been exchanging long emails with a vendor. Now I want to print all of the entire emails, but when I open the "chain" of the 23 emails, I see a few lines of text, and there is a small box that says "additional text hidden" or something similar. How do I expand each of the emails and print the whole email for each of the 23? Thanks.

I don't know when it started (quite awhile), but when I go to some websites even in FF safe mode, I wait a long time but get nothing displayed and it stops spinning/waiting (the circle arrow upper left stops). Occasionally when I reload, it comes up but usually it doesn't. Other websites it works fine.

In fact, if I browse to some websites, sit and wait awhile, then go to chrome or edge, type in the same website, the page displays even while FF is sitting there waiting.

ebay.com seems to work great, but for instance this morning, this one doesn't: https://www.crowdpac.com/news/741938 but sometimes this works: https://www.crowdpac.com then try it again (refresh) and it never responds.

And in fact, I'm using Edge to submit this question because when I browsed to https://support.mozilla.org/en-US/questions/new/desktop#search in Firefox/Safe and clicked on the Sign-In/Up button, nothing happened. With Edge it worked fine and I'm able to type this in.

I am using FF on a Windows 11 desktop. When I try to log into familysearch.org using FF, Avast detects that I am being redirected to https://590-buk-726.mktoresp.com. I have used both Avast and FF for years, and this is the first time this has happened. FamilySearch is a very legitimate genealogy site. I contacted Avast and they refreshed FF, and I was able to log in ok, but when I tried it again I got the same warning. I cleared all cookies - same problem. I deleted FF and re-installed - same problem. I am not getting this warning when I use MS Edge. Has anyone seen anything like this? What should I do? Thanks, Mike

Hello:

I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and all the sites I am using freeze. The entire screen fades out, and an hour glass shows up. But nothing happens after that. I have to go to the task manager and close Firefox, then start it up again.

I checked for Windows updates and everything is current. I am using Windows 10.

How can I fix this?

I'm the tech director (tech janitor) for a public school that is using Securly.com for their Internet filter. Securly requires installing their own certificate so they can be a man-in-the-middle. I've installed that cert into Firefox and that works fine. However, even with that cert installed, Sync doesn't work when I'm behind that filter. As soon as I take one of my computers off the school network, everything will sync up. I don't get any errors that sync is failing, it's just not working. Any ideas on how I can fix that issue?

Thanks!

-Farren

I am using https://infiniteajaxscroll.com on my website https://madway.net . When I scroll down and new set of topics loads, if it contains html5 video it will not load, stay loading. Works fine on Edge browser and Android browser.

Using latest Firefox.