I-Firefox Community Forum

After years of using Firefox to access art sites, suddenly the sites no longer display all the images, leaving instead a verbal description of the art! This has happened in the last week! I am so frustrated with Firefox, I am considering switching to Safari or Chrome, as the don't have any problem downloading jpegs.

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. If there's any FireFox staff available, that'd be great

For example, if one moves their mouse button close to the bottom edge of their browser window, holds down the left mouse button then drags the mouse further down to the edge of the browser window, it will begin to scroll downward. The same thing happens on the right edge of the window if there's a horizontal scroll bar for the page.

Does anyone know of a way to disable this? Is there something in about:config maybe? Thanks.

I am a TD Bank customer who uses their Bill Pay feature. A recent FireFox update now prevents me from completing my payment sequence. Please alert me how this can be fixed. I like the FireFox browser but will remove it from my computer if no fix is offered. When I use Google Crome I have no problem completing my payment sequence. Thank you.

Bill Gibbons

[redacted email from public]

I have tried safe mode. No joy, but it has shown plain vanilla FF is the issue, not extensions.

(I'm using a different browser to make this report, so Share Data button is of no use here.)

Hi, Check out the attached screenshot. This is the image FF saves when a user does the following action on any page: Take screenshot > Save full page

I have almost 20 such screenshots where the Google AI answers are overlapping and certain areas of the screenshot are overlapping and cut off (in the attached screenshot, the Step-by-Step points number 2 and 3 for Fluffy Breakfast Pancakes is cut off). Really annoying. I would appreciate the concerned team taking a look and a fix for this.

To recreate: Ask Google AI anything (this is the Google AI that you get to from the google.com homepage by clicking the AI Mode button) and make sure the answer require some scrolling. Then right-click and Take Screenshot > Save full page. Overlapping/cut off screenshot is saved. Thanks

I have extensive bookmark collections organized under my bookmarks toolbar. I use different bookmark sets at home and work. I need them remain separate but would like them to be backed up and synced. For example, if I'm at home, I want to be able to toggle over to my WORK bookmarks with all the latest updates. Basically, I need distinct bookmark identities but don't care about keeping other work/home stuff isolated.

I tried making home and work profiles, but syncing them to my Mozilla account merged the bookmarks which was a mess that took a long time to straighten out.

Can 2 profiles be synced to the same Mozilla account without merging bookmarks toolbars? If I have to create a separate Mozilla account for each profile, that kind of defeats the purpose.

I've looked at the available docs but can't see a fix. Can someone advise how I can either:

A) Sync multiple profiles (with bookmarks) to my Mozilla account without merging the bookmarks toolbars B) Find another solution to let me toggle bookmark sets.

yahoo mail keeps requiring me to get code from gmail to view my mail. problem may be that my cookies are deleted when i close firefox. windows 11 desktop. Thanks for Your help

Hi Moz Support,

I've had this happen several times before, but this time it really annoyed me.

I sent tabs from one Firefox instance to another on another device. I closed these tabs on the source device. These tabs were quite old this time, I'd not opened them in a while - this becomes important later.

On the destination device, let's call it "madbilly's destination Firefox", these tabs didn't arrive. After doing a couple of tests where I sent a tab from my mobile to this instance, I realised that this was a similar problem to what I'd had before, which is one where a Firefox instance/profile for some reasons "resets" itself and it seems to create a new instance in Firefox Sync. Tabs which have previously been sent to "madbilly's destination Firefox" don't arrive, because (I think) it's not registered in Firefox Sync as the same instance. These sent tabs, if closed on the source instance (which I did) are lost, unless one reopens the source instance and Ctrl-Shift+T reopens closed tabs. Unfortunately, in this case because the tabs were old and I hadn't opened them for a while there was no way to do this, because Firefox doesn't remember closed tabs which are not stored in memory (another bug, any fix?), except for looking in old session store backups which I'm going to do after I write this post, though I don't know if that will work.

Also, on Android, because it only remembers 10 closed tabs it's not really feasible to retrieve lost sent tabs this way either, and as there's no access to the session store backups the tabs are definitely lost.

Oddly, when this happens "madbilly's destination Firefox" usually appears twice in the send-tab-to menu, but in this case it didn't. To be able to send to this instance I had to sign out of Firefox sync on this instance and sign in again. Then the same instance appeared twice in the sync menu, the old one being now unreachable.

I'd like to know: 1. Why does this happen? 2. How to avoid it happening? 3. Is there a bug registered about this? 4. When will it be fixed and prevented from happening again.

I generally find that this happens when a Firefox instance isn't shut down properly, which on my old desktop I put down to it running out of resources, but on this shiny new laptop from work that doesn't make sense.

All help much appreciated thanks :)

Watching any Bilibili live stream causes severe performance issues. The main problems I can observe are intermittent severe mouse cursor stuttering/frame drops or the cursor becoming unresponsive, accompanied by the taskbar process (explorer.exe) intermittently restarting.

I have tried disabling the Picture-in-Picture feature and tampermonkey add-on, modifying the Windows 11 registry to turn off MPO (Multiplane Overlay), adjusting browser hardware acceleration, and tweaking related settings in about:config, but none of these have been able to prevent the issue.

I want to import my Chrome bookmarks into Firefox but I keep getting asked for my keychain password. I've tried my Apple I’d password and my Firefox account password. Neither works.

Not limited to youtube

All videos on any site will load properly however they will not play. Can skip around and see frame by frame but the video will not play

Why do I continue to receive a message from Firefox after creating a New Profile?

Firefox This profile was last used with a newer version of this application. Please create a new profile. OK

A new profile PERSONAL #2 was created following the Steps to Create a New Firefox Profile.

What did I do wrong? how to correct, so that I stop receiving the error message?