Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Profile and everything deleted

  • 2 tontu
  • 0 am na jafe-jafe bii
  • i mujjee tontu mooy Nikica

more options

I only have one profile, the default one , I clicked something ; Firefox closed and when I opened it again I had to create a profile again , and everything I had, bookmarks history, was lost . How can I recover it , or go back to the first default profile, why is it even possible to exit firefox in any way and not be able to go back where you were.

I only have one profile, the default one , I clicked something ; Firefox closed and when I opened it again I had to create a profile again , and everything I had, bookmarks history, was lost . How can I recover it , or go back to the first default profile, why is it even possible to exit firefox in any way and not be able to go back where you were.

All Replies (2)

more options

Hi Nikica,

Please check your profile list in the following places:

  • Firefox menu (three horizontal lines in the top right corner) -> Profiles (in case you have that option)
  • Type about:profiles in your address bar and press Enter.

Try opening every listed profile and see if any of them is yours. If so, you'll be able to set it as default.

more options

Thank you , but the only profile I can see is the default one I am using now, maybe I should have named it. I want the previous default profile, its just gone and I was not given an option to just go back to it, I had to create a profile again to start firefox.

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.