Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox primary password isn't working and I'm unable to turn it offf.

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

I want to turn off the Firefox primary password. I'm already logged into Firefox and when I try to turn the password feature off after I enter the same password I used to log in, the box to confirm doesn't do anything.

I want to turn off the Firefox primary password. I'm already logged into Firefox and when I try to turn the password feature off after I enter the same password I used to log in, the box to confirm doesn't do anything.

All Replies (2)

more options

Select to change the Primary(Master) Password but leave the new password field empty.

more options

The Primary Password password is used to login to the Firefox Password Manager and unlock the passwords shown in Lockwise.

This is a different password as used to connect to the Firefox Sync Account if that if what is confusing you.