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why can't FF do forwards? They lose everything and come out as gobbleygook

  • 4 tontu
  • 2 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy cor-el

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I can't forward any pics or forwards they don't come out. It also changes anything sent to me into very small plain font. Nothing stays intact.

I can't forward any pics or forwards they don't come out. It also changes anything sent to me into very small plain font. Nothing stays intact.

Saafara biñ tànn

Is this on Firefox, or are you talking about Thunderbird?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (4)

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Saafara yiñ Tànn

Is this on Firefox, or are you talking about Thunderbird?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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Wow! I don't know how that worked. I found place in tools to change the font. Then I cleared the cookies and all of a sudden I have a menu bar for fonts, emojis & everything. THANKS! Still waiting to see if forwards work.

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Glad to help. Safe Surfing.

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Note that you may have accidentally zoomed web page(s).

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0/Command+0 (zero))