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internal network file locations not opening when using Firefox

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy cor-el

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I manage my company's intranet websites. On these webpages are many urls that redirect users to other servers that house the documents for them to reference and download. The intranet website works flawlessly for internet explorer. When i click the URL in IE, it connects to the document in question and downloads. If i click on the link in mozilla, i get "the page cannot be found". Looking closer, if i hover the mouse over the URL, it displays the file path. In IE, it says file:\\servername\folder\document. in Mozilla it goes http://intranet_webpage/\\<servername>\<folder>\documentname.docx. Is this something that needs to be modified on an individual users pc, or something related to the web server?

I manage my company's intranet websites. On these webpages are many urls that redirect users to other servers that house the documents for them to reference and download. The intranet website works flawlessly for internet explorer. When i click the URL in IE, it connects to the document in question and downloads. If i click on the link in mozilla, i get "the page cannot be found". Looking closer, if i hover the mouse over the URL, it displays the file path. In IE, it says file:\\servername\folder\document. in Mozilla it goes http://intranet_webpage/\\<servername>\<folder>\documentname.docx. Is this something that needs to be modified on an individual users pc, or something related to the web server?

All Replies (3)

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You need to use forward slashes in links and not backslashes.

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i modified one of my links to the above suggestion, and it failed. "unable to connect"

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You can open such a page via the Firefox location/address bar (File > Open file) to see the actual address that Firefox uses.

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