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Unable to start Firefox, not even in Safe Mode ...

Hail: System Software: Win11Ent_x64 v22H2 (b: 22621.2283) MFF v18.5.0.0 No matter what I try, my MFF keeps crashing at startup. For some reason, it tries to open 2 page… (jàng ci lu gën a bari)

Hail:

System Software: Win11Ent_x64 v22H2 (b: 22621.2283) MFF v18.5.0.0

No matter what I try, my MFF keeps crashing at startup. For some reason, it tries to open 2 pages the windows at the same time, which is illogical. I deleted firstly my: sessionstore.jsonlz4 logins.json to no avail.

Then I tried to open MFF through elevated CMD with the command: C:\Program Files\Mozilla Firefox\firefox.exe -safe-mode Again, 2 windows pop crashing immediately.

I do not understand why all of the sudden, it tries to open 2 different instances at once. This makes no sense. I am out of ideas, having tried many an option found on Google, but which none give me a solution.

If anyone has an idea, I would be quite darn thankful. This MSEdge crap that I need to use now is not quite my thing.

Thank you. Ke'Ylan

Asked by Ke'Ylan Abaddon Banthraxx am na 17 waxtu

Last reply by Ke'Ylan Abaddon Banthraxx am na 5 simili

429 Too Many Requests Error Message

When I try to connect to the Etsy website I get the following message "429 Too Many Requests". I have a VPN and I have to turn it off to be able to connect. I contacte… (jàng ci lu gën a bari)

When I try to connect to the Etsy website I get the following message "429 Too Many Requests". I have a VPN and I have to turn it off to be able to connect. I contacted Etsy and they said it was a browser issue. Besides turning the VPN off when I want to connect is there a fix?

Asked by ca266b am na 52 simili

Firefox upload speed zero on Windows 10

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero … (jàng ci lu gën a bari)

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Asked by msturdy77 am na 5 fan

Last reply by msturdy77 am na 55 simili

Preventing Focus Stealing When Restoring Session

I am using Firefox 115.3 on Debian 12.1. I have numerous tasks which require the use of my web browser and have allocated a different virtual desktop for each. This mea… (jàng ci lu gën a bari)

I am using Firefox 115.3 on Debian 12.1. I have numerous tasks which require the use of my web browser and have allocated a different virtual desktop for each. This means that my browser session typically has several dozen tabs open in numerous windows at one time. Under normal circumstances, this works just fine (and is a testament to the engineering that has gone into this browser).

My issue is that Firefox renders my machine virtually unusable for a few minutes each time I restart my desktop session due to focus stealing. When I open the browser, several dozen windows pop up (as expected) and relocate to their correct virtual desktops (as expected); however, as the windows begin to load, the most recently active Firefox window steals focus repeatedly. If I am, for instance, in the process of typing my password into my desktop e-mail client, a Firefox window may steal focus from the password dialog. In practice, this focus steal happens once every few seconds for several minutes.

I would prefer that Firefox would not steal focus while restoring a session. Does anyone have any suggestions for correcting this issue?

Asked by zep_firefox_support am na 21 waxtu

High iGPU load when watching streams in firefox.

System: Windows 10 pro 22h2 19045.3516 Intel i5-10200h with UHD 620 Driver 31.0.101.2125 Firefox ESR 115.3.0 When watching streams in firefox, I noticed that over… (jàng ci lu gën a bari)

System:

Windows 10 pro 22h2 19045.3516

Intel i5-10200h with UHD 620

Driver 31.0.101.2125

Firefox ESR 115.3.0


When watching streams in firefox, I noticed that overall iGPU load is very high, up to 70%, a lot higher than watching 1080p movie with dedicated player.

I found that the firefox actually only shares 10~20 iGPU load, the rest are from DWM, which load is up to 40% sometimes.

Also found if I switch from the tab with streaming page to another normal webpage, DWM immediately drops its usage to about 2%, firefox still uses some load as it's still decoding. DWM usage rises if I switch back.

I tried force firefox to use nvidia dGPU, firefox does use nvidia card to decode, but the DWM problem said above still apply.


See attatched image as prove.


Cross reference to intel community thread: https://community.intel.com/t5/Graphics/High-iGPU-load-when-watching-streams-in-firefox/m-p/1528571#M123027

Asked by EBK21 am na 1 fan

Last reply by EBK21 am na 22 waxtu

Firefox couldn't update automatically

Whenever I launch Firefox, I get the error message "Firefox couldn't update automatically. Download the new version - you won't lose saved information or customisations."… (jàng ci lu gën a bari)

Whenever I launch Firefox, I get the error message "Firefox couldn't update automatically. Download the new version - you won't lose saved information or customisations." I download and install the .dmg for the new update, but I still get this error message whenever I launch Firefox. I used to be able to have updates installed automatically without requiring to manually download each Firefox version. Could someone please assist? Details below:

Firefox version: 117.0.1 (64-bit) MacOD: Ventura 13.5.2

Many thanks :-)

Asked by 79xn8hyc4r am na 23 waxtu

why is Firefox getting a request to close Firefox to open a link from Facebook and from Thunderbird and Betterbird

Right click on any link in Facebook asks for me to shutdown Firefox to open a new page. What is causing this? The same thing happens if I am in Thunderbird or Betterbir… (jàng ci lu gën a bari)

Right click on any link in Facebook asks for me to shutdown Firefox to open a new page. What is causing this? The same thing happens if I am in Thunderbird or Betterbird. It's OK to open a new tab but not restart Firefox.

Asked by Simson FireFox am na 3 fan

Last reply by Simson FireFox am na 1 fan

Many bugs and crashes with Firefox

Many bugs and crashes with Firefox 1 Not able to install an automatic update, via the Menu Help --> About Firefox (or Thunderbird). This bug / problems sits alread… (jàng ci lu gën a bari)

Many bugs and crashes with Firefox

  1. 1 Not able to install an automatic update, via the Menu Help --> About Firefox (or Thunderbird). This bug / problems sits already inside the earlier versions of Firefox and Thunderbird.
  • A No new version is shown.
  • B Firefox (or Thunderbird) tries to download / install this update, bug become someway corrupted and also stuck in this process.
  • C Firefox (or Thunderbird) says to apply the update you must restart the program. After Firefox (or Thunderbird) was restarted, the program keeps trying installing or downloading this same or another update. I see a spinning circle only, no progress bar. Waiting, trying again later or another restart from Firefox (or Thunderbird) does nothing.

Only way to update Firefox is via https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Which always shows the wrong language. Only way to update Thunderbird is via https://www.thunderbird.net/en-US/thunderbird/all/#product-desktop-release Here, I can click on letter from my language and download the setup package. After this update installation was done, the Help --> About (program name) window show the program is last version. But not seems not always the last version, like version x.x.01 to x.x.02, then tries to install this newer small version and gets stuck in the same loop or corruption.

  • D You must use the setup package, because the installer doesn't work, likes to abort the installation and shows error messages about something gone wrong. Installer package is incomplete or damaged, not for current version and Windows.
  • E For last newer versions, they seems not working anymore directly. The program can be restarted once or few times before it seems working. Until other bugs appear.
  • F Always adding a new and faulty shortcut, but I have already a working shortcut on my Desktop. Icon hasn't logo from Firefox or Thunderbird, but the setup icon.
  • G Sometimes you cannot start Firefox or Thunderbird, due the update did something wrong.

Missing file(s) and/or some strange error message after I clicked on the shortcut from the program. Another run from this "update" setup is needed. Remove a or all "Firefox.exe" from the Taskmanager list.

  • H Bug that stops add-ones working. This can be happen due the general function / thing for add-ones inside Firefox crashes, become bugged or corrupted. 1 add-one or more add-ones take the others and stop working, become bugged or corrupted. Add-ones will forget things, their work / functions or do it halfway. Has something to do with the installation and/or data from add-ones. They seems to not having support or do anything about their problems.
  1. 2 Random many crashes without any useful (error) messages, can be with closing the program itself.

Already from earlier versions of Firefox. And also Thunderbird too. This bug seems to sit deep inside the programs. I should be to use Firefox, Thunderbird, Notepad together, with having a some folders open. Switching between them can be annoying slow. Takes longer time be before responding. I'm seeing empty white or black windows. Only last selected section is visible, has the text and smaller pictures. I can have Firefox and Thunderbird left open for hours and later finding one or both programs are closed by itself. No reason, no permission given to do that. Add a new tab or click on a current site, there is no (fast) respond. Same for buttons, filters and filling in forms on a site. One program can pull the other program in closing to when the one is crashing. Also Windows will show several error messages about programs are using to much memory and must be closed. If this has programs listed, then Firefox seems to appear most here of the programs I'm using.

Updating doesn't fix anything Using the safe mode and new profiles are no long time solutions, every time anything is gone or nog working better.

It seems you must have 2 profiles running at same time when you want read something and not switching back between every minute or so. If 1 is near crashing, you have still the other one running.

  1. 3 Why I'm seeing 20x to 72x a Firefox.exe in my Taskmanager? They takes a lot of memory, showing different sizes. I started Firefox once. This is not needed.
  1. 4 Some sites seems to not work in Firefox or takes longer time.

Same for responding on clicking, using filters, buttons and sending forms. Clicking on those (annoying) accept (popup) windows. Unable to login or confirm an (security) action like this with a word or number given via e-mail. Might be something for the site. When you need to use Private Browsing for this.

  1. 5 Icons from installed add-ones don't appear in main bar, at right side. How to use them? Before they did.
  1. 6 Site using third party host sites are slow and mostly don't work. Connection errors.

"Seems fine here, but something with you". Refresh page doesn't fix it. Wait and try again later, how long? Firefox should block these sites.

  1. 7 After updating to Firefox version 115.0.2 and continue my last session, there are appear several new bugs.
  • A I cannot longer visit sites. Even earlier visited sites don't load. Firefox keeps stuck in loading or receiving site info data. Sites don't appear, just an empty (white) page. Also about:support doesn't work. Strangely, I can visit Google.com but not open any site from there. I tried Private Browsing, so no add-one can do something with this.

I had Firefox running for some hours, these sites are still stuck in "loading" or something else.

  • B Right click to open a site or page in a new tab doesn't longer work. Right click menu appears, but action will not be done. Which can be strange at top, missing or changed items.
  • C Same to copy line of text or picture, action isn't longer "remembered".

Now, I created again a new profile and again this doesn't fix them. Even more bugs and stranger. Again lost everything, settings, sites, installing dictionaries and add-ones. Stupid.

  • C1 I can visit websites, but with some strange things, not always working fine.

That makes it to post my problems here.

  • C2 Cannot longer type keywords in the addressbar and after pressing Enter, you should visit Google with search results. Firefox thinks the given keyword is a not existing website.

In Settings (via about:preferences#search), there are no search engines (Google, Wikipedia, ect) in the list, who should be there by default. Also there's no default search engine selected, the list therefor is small and empty.

  • C3 Yet visited near 10 sites, who I cannot visit any of the sites with my other long time using profile. Then Firefox crashed by random, white empty window. Windows adds not responding at end of the program's title bar. I could restart Firefox after that, get the "continue after a crash" tab and revisit any of these sites in their opened tabs.
  • C4 A site keeps saying cookies are disabled / denied, while minimal are accepted when some of that stupid (popup) windows did show. This means: Some stupid messages don't disappear after clicking "OK", the "X" or close buttons / links. Site might not work fine or on some parts. Something can follow you browsing through the site. Not able to visit that site or part.
  • C5 A site keeps saying there is an ad-blocker installed, but there is no add-one like that installed. This means: Stupid messages like these keep appearing; site cannot work fine; you cannot visit the site due some invisible wall or blocking thing. Some can follow you browsing through the site. This is very annoying.
  • C6 With one profile I cannot longer open sites who worked before. Keeps loading, shows URL in addressbar and on the tab.

And the about: .... pages. While with a new profile I can visit those sites, but right click menu is bugged.

  • Cannot open site or page in new tab. Only on Google based sites are working for unknown reasons, but not YouTube.
  • Missing items or I can see more gray things and lines.
  • Cannot copy selected text. Stil having old or wrong text.
  • Cannot Search with Google, this option is missing.
  • Cannot see the source code from the page, due action is not happen.
  • On sites that are working you can only read that current content. Can open links in new tabs, but their pages are empty / white, keep loading forever.
  • A few sites don't load and still giving a empty page. Loading takes longer then needed. For same site.
  • Use Google by typing the keyword in the addressbar doesn't visit Google site, but Firefox thinks the site doesn't exist, is wrong typed. You must go to Google.com and typing the keyword in the textbox here.
  • If a site worked first, then later it cannot working longer, keeps stuck in loading and showing a empty white page / tab.
  • Login for some sites is not longer possible, email send with security word or number doesn't appear. I can send myself a test e-mail to this e-mail address. Waited the time enough and made a new attempt, still the same.

Windows PC. Firefox version 117.0 x64. Via Help --> About Firefox, because about:support doesn't show the version and build.

Asked by Rapha-L Pherdiux am na 1 ayu-bis

Last reply by Rapha-L Pherdiux am na 1 fan

The page isn’t redirecting properly; cleared cache/cookies

When searching queries, this error will come up; however, when searching full length URLs it works and sends me directly to the website. I've looked through the Q/As and … (jàng ci lu gën a bari)

When searching queries, this error will come up; however, when searching full length URLs it works and sends me directly to the website. I've looked through the Q/As and they all recommend clearing cache/cookies and messing with the history settings to resolve the problem. However, after doing all that and messing with other settings I cannot seem to understand why this started to happen.

When in private browsing mode it works fine and I can ask whatever and I receive all the possible websites to click on. It's just on normal browsing that I receive the error message. Am I going to need to just uninstall Firefox and reinstall to fix this? Or maybe there's something else I can try out. Thanks!

Error in Question: The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by ouroborium am na 4 fan

Last reply by ouroborium am na 1 fan

Firefox skips key events

Hi, I'm on Arch Linux and use uinput to create key events. It works reliably for >12months in all applications and under all circumstances except in Firefox where som… (jàng ci lu gën a bari)

Hi,

I'm on Arch Linux and use uinput to create key events. It works reliably for >12months in all applications and under all circumstances except in Firefox where some key events are skipped non-deterministically. My test case is:

in a text field, emit `<ctrl down>a<ctrl up>123456789987654321<left>...<left>` with 9 times `<left>`. Sometimes a 9 is missing and sometimes the cursor is further to the right than expected.

This happens every 8th try or so, which is too frequent to not break the user experience.

What I have tried: - multiple PCs (2 with this issue and 1 without) - Troubleshoot Mode - `window.onkeydown=(e)=>console.log(e)` (events are missing)

Since I've only ever seen repeated characters/keys disappear and never when writing manually, I would guess there is some kind of event cleanup algorithm kicking in. (the events are emitted without any delays)

I would really like to fix this issue because Firefox is my favorite browser. Any idea how to track it down?

Maybe related: https://support.mozilla.org/en-US/questions/1363234

Asked by !evil am na 3 fan

Last reply by !evil am na 2 fan

My browser keeps randomly resetting after startup at random. Bookmarks and add-ons stays, but my settings reset entirely and I cannot load websites at random at times.

This has happened to me too many times and haven't found a solution to it. When I open Firefox after I have booted up my PC, my browser would either function as normal an… (jàng ci lu gën a bari)

This has happened to me too many times and haven't found a solution to it. When I open Firefox after I have booted up my PC, my browser would either function as normal and everything is kept the same, or would act as if I am new to Firefox and reset my settings and add-ons. I tried re-installing the browser and creating new browser profile, yet those solutions that I've found hasn't worked. Any solutions would be helpful, thanks

(In the image provided, this is what happens at times when opening the browser after turning on my PC)

Asked by Azn am na 2 weer

Last reply by Azn am na 2 fan

FF118 and -no-delevate

Updated to FF118 last night. Win 10. Previously I started FF with -no-delevate to allow dragging of URLs to the desktop. In FF118, this switch no longer works. Any solu… (jàng ci lu gën a bari)

Updated to FF118 last night. Win 10.

Previously I started FF with -no-delevate to allow dragging of URLs to the desktop. In FF118, this switch no longer works.

Any solutions?

Asked by hspindel am na 2 fan

YouTube videos on Firefox getting slower and jerky.

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK,… (jàng ci lu gën a bari)

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK, but only for a short while. Then the problem starts again. Same YouTube videos are running fine with Chrome at the same time.

Running Windows 11 Pro (Clean windows setup not long ago and the issue was there from the beginning.) German Language Firefox 116.0.2 Build ID 20230805021307 Intel CPU i7-1360P, 16 GB RAM, 1TB M.2 SSD

Would really appreciate a solution for the issue because I really like Firefox!

Asked by guidox11 am na 1 weer

Last reply by guidox11 am na 2 fan

Firefox slows to a crawl at times

Firefox worked fine until the latest update 115.3esr, at time it slows to a crawl... I am now sick and tired of Mozilla and Firefox, they are about to get the boot - my s… (jàng ci lu gën a bari)

Firefox worked fine until the latest update 115.3esr, at time it slows to a crawl... I am now sick and tired of Mozilla and Firefox, they are about to get the boot - my style, I've used them since about version 2.

Looking in the task manager Mozilla makes it look a disgrace, at time it's hard to get a fix on some entry's because they bounce up and down.

Firefox.exe 45,24K Firefox.exe 3,16K Firefox.exe 27,484K Firefox.exe 7,392K Firefox.exe 7,344K Firefox.exe 15,735K Firefox.exe 7,320K Firefox.exe 169,932K, I round it off to about 250MB

Does these look about right? Why can't they just have one .exe? (Win 7 Pro x64)

Thanks Dave

Asked by EF80 am na 2 fan

Firefox freeze when i want to save a picture

When i open a picture from a page, and want to save it on my computer, I right click on the picture to save it. At that very same second, Firefox freeze and I need to ope… (jàng ci lu gën a bari)

When i open a picture from a page, and want to save it on my computer, I right click on the picture to save it. At that very same second, Firefox freeze and I need to open the activity manager to close it.

What also confuse me there, when I find Firefox, there is a number behind the name, like: Firefox(7) Does it mean that 7 Firefox is opened in the background?

What is the problem?

To save a picture now, I need to use Edge.

Asked by Stein Selvaag am na 4 fan

Last reply by Stein Selvaag am na 2 fan

Mouse unresponsive to elements in the browser and on webpages

In Firefox, the mouse becomes partially unresponsive to elements in the browser and on web pages. This happens after 15-30 minutes after starting up the browser. Common s… (jàng ci lu gën a bari)

In Firefox, the mouse becomes partially unresponsive to elements in the browser and on web pages. This happens after 15-30 minutes after starting up the browser. Common symptoms include:

- Unable to drag and drop elements properly, including text after highlighting it. - Sometimes, the mouse continues to hold elements while dragging. Pressing ESC temporarily fixes this. - Dropdown menus on websites do not drop down when hoovering over them - Other items on websites don't display items when hoovering over them

I have tried:

- Different mouses, including my laptop's trackpad - A Firefox fork, namely Waterfox, but it still occurs - Limited testing with other browsers. No problem occurs - Limited testing on desktop. No problem occurs - Entering Troubleshooting Mode on Firefox - Clearing cookies and cache - Reinstall Firefox (including installing from command line instead of the snap store) - Updated Firefox - Refreshed Firefox - About:Processes doesn't show anything using more than 10-15% of CPU at any one time - Limited testing with a new Firefox profile. No problem occurs - Disabled WebGL and Hardware Acceleration.

Temporary fix: Restarting Firefox, but the problem re-occurs shortly after use.

Using Ubuntu.

Any help would be greatly appreciated.

Asked by Rhys am na 4 fan

Last reply by Rhys am na 3 fan

Windows Firefox Menu langue setting bug

Dear all, we have lot of cases reported from Firefox users around the world. Users reported that the menu of the Firefox changing to default ---- installed version. This… (jàng ci lu gën a bari)

Dear all, we have lot of cases reported from Firefox users around the world. Users reported that the menu of the Firefox changing to default ---- installed version.

This feature https://support.mozilla.org/en-US/kb/use-firefox-another-language simply not working on current stable and beta Firefox.

When the window with languages is closed it immediately forget every languages except default.

Workaround is install language version that user would use, but this is not easy way id we need to create all language package version in our global company.

affected versions 119.0b1 (64-bit)

Thanks for fix.

Asked by Michael am na 3 fan

Last reply by Michael am na 3 fan

Windows appear in Window menu but are otherwise invisible (Mac)

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149 After a F… (jàng ci lu gën a bari)

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149

After a Firefox restart for a version upgrade, there are 8 windows listed in the Windows menu, but only 4 are visible. Trying to select one of the invisible windows from the window menu, or cycling through open windows with cmd-` displays nothing. I tried checking other desktops to see if the windows had landed there, but they're not. The missing windows don't show up in Mission Control.

I also tried exiting FIrefox, deleting the xulstore.json file, and restarting. This had no effect.

I'm on a 2021 M1 Max MacBook Pro Firefox 117.0.1 Mac OS 13.5.2 (22G91)

Any ideas? This is a weird one.

Thanks!

Asked by Eric F am na 5 fan

Last reply by Eric F am na 3 fan

Saved Bookmarks keep disappearing from view in the Toolbar Bookmark Sidebar

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know th… (jàng ci lu gën a bari)

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know they're still saved because when I click to Manage Bookmarks and check them there, they show up fine. The toolbar just randomly hides them for whatever reason, and I can only fix it by closing Firefox and opening it again.

I'm on the current version. I remember accessing about:support and clicking on Verify Integrity while trying troubleshoot some other issue, but don't know if that could've caused it though.

Asked by Felis-2 am na 5 fan

Last reply by Felis-2 am na 3 fan