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when I try to "reply" to someone - all I get is a new tab "about.com" why?

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in mail2world.com, if I get a message, and I want to reply - I click reply and all I get is a new tab. why? also in this program I cant "move" any messages to other folders without going to the main file folder, putting a checkmark in the block and clicking on "move to xxxx folder". why?

all this used to work fine until they went Beta, since then I cant get hold of them - they dont answer emails, and the program doesnt work as it used to. Its a great email program for everyday, but I'm aggravated at this new turn of events - makes my online time longer while trying to use the program.

any ideas or suggestions please? thanks~!

in mail2world.com, if I get a message, and I want to reply - I click reply and all I get is a new tab. why? also in this program I cant "move" any messages to other folders without going to the main file folder, putting a checkmark in the block and clicking on "move to xxxx folder". why? all this used to work fine until they went Beta, since then I cant get hold of them - they dont answer emails, and the program doesnt work as it used to. Its a great email program for everyday, but I'm aggravated at this new turn of events - makes my online time longer while trying to use the program. any ideas or suggestions please? thanks~!

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Those are questions that someone who actually uses that portal might be able to answer. It isn't directly related to Firefox support.

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catsears said

in mail2world.com, if I get a message, and I want to reply - I click reply and all I get is a new tab. why? also in this program I cant "move" any messages to other folders without going to the main file folder, putting a checkmark in the block and clicking on "move to xxxx folder". why? all this used to work fine until they went Beta, since then I cant get hold of them - they dont answer emails, and the program doesnt work as it used to. Its a great email program for everyday, but I'm aggravated at this new turn of events - makes my online time longer while trying to use the program. any ideas or suggestions please? thanks~!

thanks - I figured it could be due to my settings in Firefox - and if I needed to refigure the settings so it would work.

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Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window