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  • Đã giải quyết

netflix

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i… (xem thêm)

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i reset drm already. it wont even sign in through firefox. i was on the phone with netflix for an hour they said use chrome which i hate or edge which is equally horrible but both work just not firefox. f7111-1957-205002 this code popped once. never had this kind of problem before. i already cleared cash and redownloaded firefox and all that jazz.

Được hỏi bởi Mindblender 3 tuần trước

Được trả lời bởi zeroknight 3 tuần trước

  • Đã giải quyết

Bookmark this page menu has very small fonts and menu

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The … (xem thêm)

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The 'bookmark this page', the star in the URL line, menu is small and the fonts are micro. Zooming or changing fonts in the hamburger menu doesn't correct this. Attached. Thank you.

Được hỏi bởi phyzxengr 1 tháng trước

Được trả lời bởi phyzxengr 1 tháng trước

  • Đã giải quyết

Cannot add custom shortcut in Search -> Search Shortcut ; Windows 11

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings … (xem thêm)

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings page the Add button is dissapeared... Is it a limitation for Windows 11 machines?

Được hỏi bởi suji.lamech 1 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã giải quyết
  • Đã khóa

Firefox update error: Failed to check for updates.

Hello, When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually dow… (xem thêm)

Hello,

When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually download the app installer and update to the most current version which is what I did for version 125.0.1, yesterday.

I have tried uninstalling and reinstalling firefox, installing the beta branch, refreshing firefox, running in troubleshooting mode, completely deleting all user firefox files, and I still get the error. No DNS resolver issues to the update server. No firewall issues. No network blocking (tested with other devices).

This issue started after March update to 124.0.1 and continues to current stable release 125.0.1.

This issue also seems to extend to checking for extension updates.

Below are browser logs for when i try to check for update or update extensions.

App Update Logs: AUS:AUM AppUpdater:check - currentState=STATE_IDLE AUS:AUM AppUpdater:check - starting update check AUS:SVC CheckerService:checkForUpdates - checkType: 2 AUS:SVC CheckerService:checkForUpdates - Making new check request for check id 86. AUS:SVC CheckerService:getUpdateURL - checkType: 2 AUS:SVC CheckerService:getUpdateURL - update URL: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - sending request to: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - request got 'error' event AUS:SVC CheckerService:#updateCheck - Failed. request.status: 2152398919 AUS:SVC getStatusTextFromCode - transfer error: Data transfer was interrupted (please try again), code: 2152398919 AUS:AUM AppUpdater:check - Update check failed; CHECKING_FAILED

Extension Update Logs: 1713382616474 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616475 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616476 addons.update-checker WARN HTTP Request failed for an unknown reason 3 1713382616477 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616478 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616481 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616483 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616484 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616486 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616487 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616493 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616494 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616495 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616497 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616502 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616503 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616504 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616507 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616512 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616514 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382617489 addons.update-checker WARN HTTP Request failed for an unknown reason HTTPS-Only Mode: Not upgrading insecure request “http://r3.o.lencr.org/” because it is exempt.

Được hỏi bởi _dolphins 1 tháng trước

Được trả lời bởi _dolphins 1 tháng trước

  • Đã giải quyết

Opening Firefox with a password without setting up Firefox sync

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing s… (xem thêm)

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

Được hỏi bởi exodu 3 tuần trước

Được trả lời bởi cor-el 3 tuần trước

  • Đã giải quyết

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (xem thêm)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Được hỏi bởi xheavenlybodiesx 1 tháng trước

Được trả lời bởi NoahSUMO 1 tháng trước

  • Đã giải quyết

Caps lock problem

I am having a very frustrating problem that is driving me huts. Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a … (xem thêm)

I am having a very frustrating problem that is driving me huts.

Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a little grey box I had never seen before appeared with a locked lock. Then when I hit caps locks again on my keyboard an unlocked locked appeared in the little grey box. But it stays in cap locks and no matter what I do it won't go back to lower case. And when I say nothing shuts it off I mean its doing that on every site I try to comment on. Shutting down the browser does not help. And the only way I can get caps lock off is to actually shut down my whole computer and basically start all over.

You community volunteers are the best and quickest help I can get so I went straight to you for help.

Được hỏi bởi Homers24 3 tuần trước

Được trả lời bởi Paul 3 tuần trước

  • Đã giải quyết

Save one autofill entry for usernames across all sites?

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be pr… (xem thêm)

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be preserved as an autofill across all sites so I no longer have to, similar to how your phone may suggest your email address in autocomplete.

Unfortunately, as far as I can tell, you can only manually add autofills for specific sites and with password attached. So my question is, is there a way to make the address be a suggested autofill on username/email address boxes across all sites?

(not interested in having form history saved, just want this one specific form entry)

Được hỏi bởi ballakoala 4 tuần trước

Được trả lời bởi cor-el 4 tuần trước

  • Đã giải quyết

Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (xem thêm)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

Được hỏi bởi alexblake2 1 tháng trước

Được trả lời bởi zeroknight 1 tháng trước

  • Đã giải quyết

Incredible slow download speeds with 999Mbps connection (below 15Mbps)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox … (xem thêm)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox has recently stopped downloading any faster then 19 meg

what in firefox could be causing this its not happening in any other browser.

Được hỏi bởi firefox2776 1 tháng trước

Được trả lời bởi firefox2776 1 tháng trước

  • Đã giải quyết

Firefox Translation - Turn off

Hi. How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It… (xem thêm)

Hi.

How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It's annoying.

Được hỏi bởi beyondlightless 3 tuần trước

Được trả lời bởi cor-el 3 tuần trước

  • Đã giải quyết

Mouse-click + modifier key to open a link in private mode?

I'd like to be able to open a link in private mode by holding down some modifier key, then clicking on the link. There are many times that I want to open a link in privat… (xem thêm)

I'd like to be able to open a link in private mode by holding down some modifier key, then clicking on the link. There are many times that I want to open a link in private mode, and a keypress + click would be the quickest way to do it given that one hand typically remains at the keyboard while I use the mouse/trackpad.

I've even added a toolbar button to open a new private browsing window, then dragged and dropped a link onto the button, but that gets a circle with slash icon and nothing more.

Others have asked this question, so, to be clear, none of the following address my question: copying the link then opening the private browsing window & pasting the link, using a customized shortcut/bookmark, opening Firefox in private mode via command line, right-clicking the link then selecting "Open link in new private window".

Thanks for any advice and thank you, Mozilla, for Firefox!

Được hỏi bởi TAP 3 tuần trước

Được trả lời bởi zeroknight 3 tuần trước

  • Đã giải quyết

How to identify elements with Inspector that are only visible on mouse click?

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get t… (xem thêm)

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get to an element?

Được hỏi bởi fioiu omotrl 1 tháng trước

Được trả lời bởi cor-el 1 tháng trước

  • Đã giải quyết

Changing color of some elements

Hi, How do I change the color of the white border and the color of the arrows? I have menupopup > menu, menupopup > menuitem { -moz-appearance:none!important;… (xem thêm)

Hi,

How do I change the color of the white border and the color of the arrows?

I have menupopup > menu, menupopup > menuitem { -moz-appearance:none!important; color: white !important; background-color: #1551C0!important; } menupopup { -moz-appearance:none!important; background-color: #1551C0!important; border:none !important; padding:5px 0px 5px 5px!important; }

I have .menu-right { filter: invert(100%) !important; but it only turns the arrows white in some locations but not in the bookmarks menu and not in the right-click menu.

Được hỏi bởi fioiu omotrl 1 tháng trước

Được trả lời bởi cor-el 1 tháng trước

  • Đã giải quyết

After updating to 125.0.1, checking for updates fails.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'fail… (xem thêm)

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

Được hỏi bởi o.damen 1 tháng trước

Được trả lời bởi o.damen 1 tháng trước

  • Đã giải quyết

Dark mode for iCloud Notes in Firefox

Hi, I have Windows OS and use Firefox as my main browser. Firefox settings are set for dark mode and it works in google.com etc, but when I open iCloud Notes, it's full … (xem thêm)

Hi,

I have Windows OS and use Firefox as my main browser. Firefox settings are set for dark mode and it works in google.com etc, but when I open iCloud Notes, it's full white and not in dark mode. Can someone advise how to change iCloud Notes also to dark mode? I have cleared cache etc, not helping.

Được hỏi bởi Lauri 4 tuần trước

Được trả lời bởi zeroknight 4 tuần trước

  • Đã giải quyết

Spell Check (GB) highlighting false positives

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) diction… (xem thêm)

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) dictionary?

Được hỏi bởi adampembs 3 tuần trước

Được trả lời bởi zeroknight 3 tuần trước

  • Đã giải quyết

Homescreen bug - blank survey

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to clo… (xem thêm)

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

Được hỏi bởi johnghosting 3 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tuần trước