Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

mozilla sync password reset cancel

Hi, I have reset mozilla sync password as was not sure which one I had there. It led to all the bookmarks and data deleted. It was my mistake and I would like to revert t… (xem thêm)

Hi,

I have reset mozilla sync password as was not sure which one I had there. It led to all the bookmarks and data deleted. It was my mistake and I would like to revert this password reset some way. Could anybody adivse on this please?

Thank you, Anastasiia

Đã được hỏi bởi ignatova321 1 giờ trước

Trả lời lần cuối bởi ·´¯`·...¸>-)))º> ~dbben 22 phút trước

Syncing Three computers

I use three computers but one is my main computer. Is there a way to make these bookmarks my MAIN bookmarks to sync. It is annoying when I sync and my main computer boo… (xem thêm)

I use three computers but one is my main computer. Is there a way to make these bookmarks my MAIN bookmarks to sync. It is annoying when I sync and my main computer bookmarks get all messed up because the other computers aren't current. I want the two other computers to sync to my main computer and not vice versa. Is there a way to set up the computers sync this way? Thank you in advance.

Đã được hỏi bởi HawkZon 3 giờ trước

Trả lời lần cuối bởi FredMcD 1 giờ trước

  • Đã giải quyết

Can't sign in to newly downloaded version

Good Evening, I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password beca… (xem thêm)

Good Evening,

I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer.

Thanks,

Leish

Đã được hỏi bởi Leish88 16 giờ trước

Đã được trả lời bởi ·´¯`·...¸>-)))º> ~dbben 16 giờ trước

Synchronizing only selected passwords to Firefox account

Hi, I have a question. Is it possible add a new feature to Firefox Sync that will allow user to synchronize only selected passwords? For example in Setting->Synchroni… (xem thêm)

Hi, I have a question. Is it possible add a new feature to Firefox Sync that will allow user to synchronize only selected passwords? For example in Setting->Synchronize a new checkbox will appear on the list of elements to synchronize or it'll appear as a "subcheckbox" after user clicks "logins and passwords". After that user will be able to click a checkbox for every password separately.

Đã được hỏi bởi raiton7 1 ngày trước

Trả lời lần cuối bởi ·´¯`·...¸>-)))º> ~dbben 18 giờ trước

  • Đã giải quyết

Can't complete two-step authentication enabling process

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none o… (xem thêm)

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none of them applies to my case, so I started another one.

When I try to enable 2SA, there are seemingly no problems. When I scan the QR code and enter the 6-digit security code, I don't get the "invalid two-step authentication code" message. I do get the 8 10-digit recovery codes. After I enter one of them I get a prompt saying "Two-step authentication enabled" (see attachment), but nothing else happens. It seems like the process is stuck here and isn't completed.

I have tried setting 2SA from my profile settings (https://accounts.firefox.com/settings) too, but when I logout and login again, it says Not Set.

I wouldn't normally use 2SA at all if it hasn't been made mandatory for logging into Add-ons (addons.mozilla.org). Now, I'm locked out of my Add-ons account and can't access my extensions!

Đã được hỏi bởi dimithrandir 5 ngày trước

Đã được trả lời bởi dimithrandir 2 ngày trước

MacOS not allowing me to import anything other than bookmarks

Hello, I’m trying copy my passwords etc over from Firefox. Every time I follow the step and the import wizard comes up all it has listed is bookmarks. I’ve looked everywh… (xem thêm)

Hello, I’m trying copy my passwords etc over from Firefox. Every time I follow the step and the import wizard comes up all it has listed is bookmarks. I’ve looked everywhere and I can’t for the life of me find a way to allow it to access the other stuff I want to sync from safari.

Đã được hỏi bởi Calum 4 ngày trước

Trả lời lần cuối bởi Calum 3 ngày trước

Bookmarks don't sync to a Windows 10 PC (and work on macOS and iOS) - yet I can send tabs there / from

Hello, see subject: 1. I have 3 devices under my account - macOS, iOS, windows 10. Changes between the first two sync up, and Windows 10 does not - both ways: bookmarks c… (xem thêm)

Hello, see subject: 1. I have 3 devices under my account - macOS, iOS, windows 10. Changes between the first two sync up, and Windows 10 does not - both ways: bookmarks created there are not reflected on other devices and bookmarks deleted / created on other devices are not updated on Windows. 2. Despite this, I can send a tab from another device to Windows, and the other way as well. 3. Tried logging out / in on all devices. 4. Sync logs from the Windows computer uploaded here: https://controlc.com/cc0e2a07 / https://ghostbin.co/paste/97v89 / https://rentry.co/8mepr / https://zerobin.net/?5757c579e02ae270#MUx1ZMz2S3iMsQZgQv4d0QstpyN0bl7IQFxXUpyWpyU= 5. System properties for Windows PC: Device name CA-649QL33 Processor Intel(R) Core(TM) i9-9980HK CPU @ 2.40GHz 2.40 GHz Installed RAM 32.0 GB (31.7 GB usable) Device ID 7D9A65E7-D213-4DE7-9830-31246F33B94B Product ID 00329-10180-00000-AA588 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display 6. Windows version: Edition Windows 10 Enterprise Version 20H2 Installed on ‎8/‎10/‎2020 OS build 19042.928 Experience Windows Feature Experience Pack 120.2212.551.0

Đã được hỏi bởi 4rvs19 3 ngày trước

同一个账号,书签同步数据丢失

我这变遇到一个问题,我使用531724220@qq.com这个邮箱登录浏览器,并且使用这个账号几年了,书签信息一直都是有同步的。请问,需要如何解决重装系统之后,重新登录firefox浏览器账号,书签丢失的问题?书签对我来说很重要,请帮忙排查解决,处理结果请反馈到531724220@qq.com。

Đã được hỏi bởi 531724220 4 ngày trước

  • Đã giải quyết

Bookmarked Sites and Passwords not showing after sync

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but … (xem thêm)

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but when I try to sync nothing happens? I tried History but don't see my past sites.

If the sync doesn't bring up my saved information what is the point?

Đã được hỏi bởi jespada11 5 ngày trước

Đã được trả lời bởi Seburo 4 ngày trước

  • Đã giải quyết

Can't sign in to Firefox Account

I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of ma… (xem thêm)

I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of macOS.

Whether I try to sign into Firefox Sync using Firfox's menu or Preferences screen, or try to load accounts.firefox.com — just nothing happens: in the browser, the Sign In button doesn't do anything, and trying to load the URL I just get a blank screen. If I go to https://support.mozilla.org/en-US/fxa/authenticate, and click the 'Continue with Firefox Accounts' button, again - nothing happens.

I've rebooted my machine, disabled my VPN, and disabled any add-ons which might conflict. I'm posting this question having signed in via Safari, so I know my account works and my network connection is okay.

I couldn't find any Help articles. Does anyone have some suggestions I could try please

Đã được hỏi bởi accs 6 ngày trước

Đã được trả lời bởi accs 4 ngày trước

old sync

Hello I had carefully kept my history and my bookmarks for 3 years. When I reinstalled a window and had to reinstalled Firefox I could not get access to my history and bo… (xem thêm)

Hello I had carefully kept my history and my bookmarks for 3 years. When I reinstalled a window and had to reinstalled Firefox I could not get access to my history and bookmarks from before. Before I had already done this and was able to recuperate my past history and bookmarks, but not this time, can help please.

Đã được hỏi bởi philippe.lebon 5 ngày trước

Trả lời lần cuối bởi ·´¯`·...¸>-)))º> ~dbben 5 ngày trước

Rebuilt PC - Firefox lost all sync data

Hi I've had to rebuild my PC - I have logged back into Firefox only to find none of my Bookmarks or usernames etc have not sync'd back. Absolutely nothing has come down.… (xem thêm)

Hi

I've had to rebuild my PC - I have logged back into Firefox only to find none of my Bookmarks or usernames etc have not sync'd back. Absolutely nothing has come down. I've run a manual sync - blank.

Looks like I've lost about 8 years of data, any help would be good. If sync is only between two devices and not kept in the cloud you should probably be warning users that this is the case.

Is there anything I can do to recover them ?

Ta

Đã được hỏi bởi zigcoors 5 ngày trước

Trả lời lần cuối bởi cor-el 5 ngày trước

Authenticator on Iphone

I have loaded firefox on mac and iphone. When trying to change password im being asked to use the code generated by my authenticator. I have google & microsoft authe… (xem thêm)

I have loaded firefox on mac and iphone.

When trying to change password im being asked to use the code generated by my authenticator. I have google & microsoft authenticators, but they were never set up for authentication as prompted

Which authenticator should I be looking for, or how do I set up 2FA?

Đã được hỏi bởi RowMN127 6 ngày trước

account disconnected, will not connect (windows desktop)

Hi, For more than a year now firefox on my desktop says it's disconnected. Whenéver I "sign in" to connect, I get a verification to my phone and I log in. The screen say… (xem thêm)

Hi,

For more than a year now firefox on my desktop says it's disconnected. Whenéver I "sign in" to connect, I get a verification to my phone and I log in. The screen says that it worked and I'm ready to browse. But I'm not. I'm right back where I started: disconnected.

I have removed firefox from my computer by uninstalling it and re installing it. I've also removed firefox by hand (deleted folders from /programs/) and re-installed. Nothing works. I just can not sign in to firefox. As a result, I can't sync. And that yellow exclamation mark is driving me nuts :)

What can I do. I only see people on this form who have it after a reboot or after a few days. I'm disconnected permanently.

Kind regards, Floris.

Đã được hỏi bởi florisontwerpt 6 ngày trước