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Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (xem thêm)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Được hỏi bởi 57ws2qwr9w 3 tháng trước

Lần cuối trả lời bởi cor-el 3 tháng trước

connect to site

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site. We can’t connect to the server at cciawards.za.. If you ente… (xem thêm)

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site.

We can’t connect to the server at cciawards.za..

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Được hỏi bởi iwor112 2 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 2 tháng trước

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (xem thêm)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Được hỏi bởi exo82 1 tháng trước

Lần cuối trả lời bởi NoahSUMO 1 tuần trước

Microphone very quiet when Firefox uses it on Mac

Running Firefox 125.0.1 on MacOS 14.2.1, all audio input is very quiet for all applications, not just Firefox. Experiments I ran: people can barely hear me in Google… (xem thêm)

Running Firefox 125.0.1 on MacOS 14.2.1, all audio input is very quiet for all applications, not just Firefox.

Experiments I ran:

  • people can barely hear me in Google Meets
  • microphone works great in Quicktime (making a recording) when Firefox is running but not receiving audio input
  • microphone is very quiet in Quicktime when running a Google Meet in Firefox
  • microphone is very quiet in Quicktime when running a discord voice channel in Firefox
  • microphone works great in Quicktime when running Google Meet in Chrome

This started maybe ~3 months ago for me. I'd love to see a fix, since Firefox is my favorite browser in most other ways - otherwise I'll have to give up and switch to Chrome at long last :'(

Được hỏi bởi m.w.loncaric 1 tuần trước

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Private window breaches privacy - Unacceptable

I opened Private window in Firefox desktop browser for Mac, to login to gmail account. After few minutes of usage, I closed the Private window. When I opened a new Privat… (xem thêm)

I opened Private window in Firefox desktop browser for Mac, to login to gmail account. After few minutes of usage, I closed the Private window. When I opened a new Private window the 2nd time and open gmail.com, I could see I am not signed out of the gmail account. This is breach of privacy and highly unacceptable.

Why is my account still logged in, even while using Private window? What if I was using this in a public computer? Utterly scared now of my privacy and security in using Firefox.

Được hỏi bởi nousheen.n 2 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Recover old session before potentially accidentally deleting

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct … (xem thêm)

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct from my actual history but I don't remember everything I had open. I'm also not sure what to do with all the profiles that are associated with my browser. The version with my actual name is not the default and is an initial version I used on an older computer.A ny easy answers would be appreciated. It's frustrating that there is no way to contact them Mozilla directly.

Thanks

Được hỏi bởi ellenceegee 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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Cached Web Content (320kb)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use b… (xem thêm)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use but not any longer.

Được hỏi bởi Jason Allen 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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Firefox browser is now blocking pop-ups and I can't get into my account

Unable to access some of my accounts. Firefox is blocking pop-ups Block third party cookies, Cookie tracking, Cross site tracking Something is different and I need help t… (xem thêm)

Unable to access some of my accounts. Firefox is blocking pop-ups Block third party cookies, Cookie tracking, Cross site tracking Something is different and I need help to fix these issues.

Được hỏi bởi densusiemt 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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I am having an issue loading my proxy into Mozilla Firefox Multi-Container App

When i am loading my proxy into the multi container app i get a message that reads "please enter valid url link" do i need to enter an actual link or just the proxy numbe… (xem thêm)

When i am loading my proxy into the multi container app i get a message that reads "please enter valid url link" do i need to enter an actual link or just the proxy numbers and port? I reached out to my proxy provider and they do not provide an actual link to the proxies.

Được hỏi bởi kevin73408 2 năm trước

Lần cuối trả lời bởi fxybrew 1 năm trước

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How can I delete cache and cookies, but keep history, every time I close Firefox?

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed. When I close and reopen Firefox, the c… (xem thêm)

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed.

When I close and reopen Firefox, the cookies are correctly deleted, but the cache is not. I have to manually go into this setting to delete them. This also happens if I go to the menu bar setting of 'history/clear recent history'.

I want to keep my history of where I've been, but clear clear cookies and the cache every time close.

This doesn't seem like an unreasonable request for a browser that bills itself as being privacy oriented, but I don't see how to do this. Doing banking, I have to manually go into Privacy each time to get this done to clear the site.

From looking at previous answers to this question it seems the current way Firefox is designed this is "not a bug, but a feature".

Using Firefox 99.0 on a 2017 Imac.

Được hỏi bởi rockpapersizzors 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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Possible Scam?

Is this a scam? I just did a search for a local pub here in Boise, and receive the following: You've made the 5-billionth search. Congratulations! You may be our next luc… (xem thêm)

Is this a scam? I just did a search for a local pub here in Boise, and receive the following: You've made the 5-billionth search. Congratulations! You may be our next lucky winner!’ for ‘Firefox

Được hỏi bởi lordrandall 2 năm trước

Lần cuối trả lời bởi James 2 năm trước

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Firefox Send Tab/Link to Device not working

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on Ma… (xem thêm)

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on MacOS and iOS. I have a Windows 10 PC which can't receive or send tabs/links as well but I'll limit it to the Apple devices for the moment.

Sync and notifications are enabled on Laptop, iPhone, and iPad. I've de-synced and re-synced each device separately and together. I've attempted to send between each device separately and all together.

Neither iOS device can receive tabs/links from one another, nor send to each other. Laptop can receive tabs/links from both iPhone and iPad, but not send to either.

Each time I re-sync an iOS device I get a notification on the Laptop saying that "this computer is now connected with Firefox iOS". But still nothing works.

Được hỏi bởi generalistpro 2 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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Sync does not sync all extensions and their data between PC(windows) and Mac(Monterey 12)

Hi , My main machine is a personal windows laptop. Firefox sync works fine and syncs all things including "all" my installed extensions . recently company issues me a m… (xem thêm)

Hi , My main machine is a personal windows laptop. Firefox sync works fine and syncs all things including "all" my installed extensions . recently company issues me a macbook and on it when i install firefox and login my account for sync it syncs other things like bookmarks but does not sync all my extensions only a few of them.

I already tried multiple things like sync delibrately from windows and then pressing sync on mac or reinstalling firefox on mac . but its the same issue.

few of the extensions that are missing :

  1. Auto Tab Discard
  2. Download Manager (S3)
  3. DownthemAll
  4. Stylus ( very important for me)
  5. Tab Session Manager (THE most important for me)
  6. TamperMonkey ( Important)
  7. (Temporary Containers)
  8. uBlock Origin
  9. Xkit Rewritten
  10. Zoom Image

Được hỏi bởi Ali A. 2 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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Maximum number of synced tabs?

Is there a maximum number of tabs that can be synced? I have about 800 tabs on my old computer, but when I look at the synced tabs in the sidebar on the new computer, onl… (xem thêm)

Is there a maximum number of tabs that can be synced? I have about 800 tabs on my old computer, but when I look at the synced tabs in the sidebar on the new computer, only about half of them are listed. The oldest 400 or so are missing.

And yes, I realize 800 tabs is insane. But that's another discussion. :)

Được hỏi bởi tony_w 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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Web Pages containing many small images do not display the images.

On an IPAD, when I do the identical search on Firefox and Safari, on Safari, the results contain many stores with each store containing many small images. While the store… (xem thêm)

On an IPAD, when I do the identical search on Firefox and Safari, on Safari, the results contain many stores with each store containing many small images. While the stores display for both, on Safari the images do display, but on Firefox, the results do not display the images. The blank spaces where the images would go are visible, but no images occupy those spaces. An example would be to search for 'scooters'. No such glitch happens using Firefox on macbook air

How can I fix this, if I can.

Được hỏi bởi Daniel B Davis 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước

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Specific web pages not working

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if … (xem thêm)

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if I access using my Safari browser, so clearly not a 'Times' issue

Được hỏi bởi carolinedudgeon2210 2 năm trước

Lần cuối trả lời bởi cor-el 2 năm trước