All add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions")

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions"). The extensions are visible… (xem thêm)

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions").

The extensions are visible under "about:addons", but the slider is turned off and the icon in front of each extension is broken / empty.

It seems that deleting these 2 files- compatibility.ini and extensions.json inside the firefox profile folder, usually fixes the issue. Only these 2 files though, don't delete anything else.

No need to mess around with the ff profiles or anything else, just deleting those 2 files and restarting the firefox usually fixes the issue with the "unregistered" addons.

This thread is for the search function, as I found some VERY old and outdated suggestions for the aforementioned issue using the search function.

I wonder what causes the extensions to "unregister" randomly.

Được hỏi bởi ff_user 2 tuần trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 tuần trước

125.0.3 (64-bit) update crashed all 25 open tabs - unrecoverable

May I first say that trying to get hold of you to make this report was painful, and took about 20 minutes and a long walk around Mozilla's assorted website, opening two a… (xem thêm)

May I first say that trying to get hold of you to make this report was painful, and took about 20 minutes and a long walk around Mozilla's assorted website, opening two accounts, etc.

I received a notice while using Firefox on PC that an update was available. I was going to put it off, as I had 25 tabs open, but the notice indicated that my open tabs would be restored once the update was complete, so I approved the update. It download and I assume installed the update, seemed to temporarily close Firefox, and then reopened the original page with all my open tabs, plus an empty page. When I tried to open the tabs shown, they all indicated that the tab had crashed and then gave me the option of restoring that tab or on some restoring all tabs. Neither worked, in fact, that Firefox page became completely unresponsive and would not allow me to browse new urls (the tabs just spun). I actually had to use MS Edge to get to anywhere to seek out someplace to make a report. I first went to the discussion group and opened up an account there, but from there noticed that feedback on Firefox was at a different url. I then needed to create an account "here". Since nothing was working, I closed and reopened the Firefox page with all the tabs on it, figuring maybe it would restore the crashed tabs. It did not and all tabs were lost. I can probably get back to some of them using the history archive, but it was very disappointing and will be even more time consuming. I am running the current version of Win 10 pro, 64 bit, on a PC. I thought you would want to know about this. Thank you for your time.

Được hỏi bởi artistik 10 giờ trước

Lần cuối trả lời bởi artistik 10 giờ trước

youtube.com is too slow

OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web EVERYTHING especia… (xem thêm)


OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web


EVERYTHING especially

 * The time to receive the first HTTP response when connecting
 * the time to call up the various css elements that make up the screen
 * the time to call up the img elements on the screen
is too slow.

tooooooooo slow. I waited 36.6s until http response for every new URL open! Of course, I am using a lot of Firefox extensions, but there were no serious problems outside of YouTube, and the same problem occurred after removing the extension, and i also confirmed that the problem caused by web extensions on waterfall(on firefox profiler) was minor.

I can't even guess the cause of the problem, so unfortunately there seems to be no additional information that I can give you. I'll keep following up as long as I can. I will attach some pictures that might help you solve the problem. and you can also approach to my full-recorded firefox profiler data

Được hỏi bởi potatokth 1 ngày trước

Lần cuối trả lời bởi potatokth 10 giờ trước

Firefox too big to catch the top bar after using bigger screen

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to mo… (xem thêm)

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Được hỏi bởi maple22 3 tuần trước

Lần cuối trả lời bởi cor-el 3 tuần trước

whatsapp privacy

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go togeth… (xem thêm)

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Được hỏi bởi Elke's Firefox 2 tuần trước

Lần cuối trả lời bởi TyDraniu 2 tuần trước

Primaey email hacked

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password.… (xem thêm)

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password. Thay are asking me to send them a copy of my drivers' license and a photo "selfie" of myself to recover my account.

This is where I draw the line -- all invasions of privacy we have learned to live with but not this -- I could give them the transaction ID from my last Payment from Paypal period -- but that was not good enough. If I was being deceitfull I could easily provide the crdentials they ask for and it could all be fake; so I told them to get lost as I was paying for the Premium service anyway. I can contintue to use that as my ID but sonner or later someone is going to want to send me a code there and I can't retrieve it. Tonight they did not ask so I was able to get in here.

Everybody has a place to change your password but few have a place to change your sign-in ID. If I can get back into Firefox with a new ID and set 2 step validation I shouls be okay as faras the average user gors. The other option that I know of is to stary a new Firefox account. I alread have a lot of people and business's that I have to get my new email to.

Thanks To Anyone with any ideas.

Sincerely Paul

Được hỏi bởi Paul Ellis 1 ngày trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 19 giờ trước

Firefox does not display background color in option tags

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text: ```<select id="stroke… (xem thêm)

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text:

```<select id="strokeColor" name="strokeColor" style="width: 10em;">

             <option value="black" style="background: #000000; text: #FFFFFF">
                     black
             </option>

<option value="aqua" style="background: #00FFFF">

                     aqua
             </option>

<option value="blue" style="background: #0000FF">

                     blue
             </option>

<option value="brown" style="background: #A52A2A">

                     brown
             </option>

<option value="gray" style="background: #808080">

                     gray
             </option>

<option value="green" style="background: #00FF00">

                     green
             </option>

<option value="magenta" style="background: #FF00FF">

                     magenta
             </option>

<option value="orange" style="background: #FFA500">

                     orange
             </option>

<option value="purple" style="background: #800080">

                     purple
             </option>

<option value="red" style="background: #FF0000">

                     red
             </option>

<option value="white" style="background: #FFFFFF">

                     white
             </option>

<option value="yellow" style="background: #FFFF00">

                     yellow
             </option>

<option value="#000000" selected="" style="background: #000000">

                     #000000
             </option>
         </select>```

On Chrome this displays as expected:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-25-eebbd5.png

But on Firefox the background colors are ignored:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-35-bd90ee.png

How can I get Firefox to display the background colors?

Được hỏi bởi jamescobban 2 tuần trước

Lần cuối trả lời bởi NoahSUMO 1 tuần trước

  • Đã giải quyết

Disable "Block dangerous downloads" has no effect

Hi, Before Firefox's Version 125.0.1 (64-bit) latest update I could download any file from my safe office environment, behind firewalls, VPN, ... Now despite of uncheckin… (xem thêm)

Hi, Before Firefox's Version 125.0.1 (64-bit) latest update I could download any file from my safe office environment, behind firewalls, VPN, ... Now despite of unchecking the "Block dangerous downloads" I'm still unable to download files. I have Windows 10 on my laptop.

Here are the steps: Click on a file, Save "File not downloaded. Potential security risk." Click on the message - Allow download The result is a file with content "HTTP Status 405 – Method Not Allowed".

Please help me to work the downloading again. I am aware of the safety but I want to switch off this feature.

Thanks in advance for help, Tibor

Được hỏi bởi Tibor Ágoston 2 tuần trước

Được trả lời bởi cor-el 2 tuần trước

Optimizing Resource Consumption: Strategies in Firefox Platform for Memory Management and Performance Enhancement

What strategies or technologies has the Firefox platform implemented to ensure efficient memory management and minimize resource consumption, particularly in handling lar… (xem thêm)

What strategies or technologies has the Firefox platform implemented to ensure efficient memory management and minimize resource consumption, particularly in handling large-scale web applications and multimedia content?

Được hỏi bởi Muhammad Fahim Habib 20 giờ trước

Lần cuối trả lời bởi Paul 19 giờ trước

  • Đã giải quyết

Buttons don't always work.

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in butto… (xem thêm)

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in button does nothing in Firefox, yet works fine in Chrome. V. 125.0.3, Windows 10.

Được hỏi bởi mhdavisjr 2 ngày trước

Được trả lời bởi mhdavisjr 21 giờ trước

Disabling update nag screen

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to … (xem thêm)

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to install a newer version of MacOS.

Is there something in the advanced settings that will stop it nagging me? I now know it's not going to get any more updates, there's no need to keep telling me every 20 minutes...

(Note to the devs: a "don't remind me again" checkbox would be nice for things like this!)

Được hỏi bởi julian.templeman 6 ngày trước

Lần cuối trả lời bởi James 5 ngày trước

Weird fullscreen animation on mac

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of… (xem thêm)

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of fullscreen is stretches to the bottom and then goes out off fullscreen. for example on safari it just expands the video until it takes up the whole screen. I have gone in about:config and disabled the fullscreen animation but that did nothing.

Được hỏi bởi senne1009 5 ngày trước

Lần cuối trả lời bởi zeroknight 5 ngày trước

Finding what address to add to cookie exceptions

I want to enable cookies for outlook and google, the rest I dont want. I have attempted to look at the cookie's url for outlook and add that to the exception list, but o… (xem thêm)

I want to enable cookies for outlook and google, the rest I dont want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

Được hỏi bởi ALoepker 5 ngày trước

Lần cuối trả lời bởi zeroknight 5 ngày trước

  • Đã giải quyết

Cannot log into Logitec Media Server http://127.0.0.1:9001/

Hi, Firefox Developer Edition 126.0b7 (64-bit) shows a perpetual "Loading" screen when trying to access my internal Logitec Media Server at 127.0.0.1:9001. Other browse… (xem thêm)

Hi,

Firefox Developer Edition 126.0b7 (64-bit) shows a perpetual "Loading" screen when trying to access my internal Logitec Media Server at 127.0.0.1:9001.

Other browsers like Waterfox Classic have no trouble, so LMS is working fine.

I tried cleaning the cookies, disabling the firewall (Windows 10), that did not help/

Any idea how to solve this?

Thanks.

Được hỏi bởi Bob4K 5 ngày trước

Được trả lời bởi zeroknight 5 ngày trước

  • Đã giải quyết

Previous session not restored in profile

I've set up a second profile to keep my personal and work browsing separate. When I reopen my non-default profile, it doesn't restore the previous session's tabs. I have … (xem thêm)

I've set up a second profile to keep my personal and work browsing separate. When I reopen my non-default profile, it doesn't restore the previous session's tabs. I have "open previous windows and tabs" checked under Settings > General > startup in both profiles. Please advise.

Được hỏi bởi oOo 5 ngày trước

Được trả lời bởi zeroknight 4 ngày trước

cannot ensure I'm getting pop up messages

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings. I read through the instruct… (xem thêm)

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings.

I read through the instructions listed on the help pages and found a message from support from 4 years ago about manually editing the settings, which wasn't helpful.

Are they just on by default now? Or did they get turned off and if so, how do I turn them back on?

(p.s. having something teach you how to do something, this case getting trouble shooting data manually, should open another window, not navigate me away from the page I'm sending this message from)

Được hỏi bởi DragonAceSg7 6 ngày trước

Lần cuối trả lời bởi cor-el 4 ngày trước

OneDrive workbook problem

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenev… (xem thêm)

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenever I pressed the enter, tab or arrow keys, I contacted the MS support and they get me to opened the same file on a chrome browser and worked fine... I still want to use my firefox browser but this problem is very annoying, please help me sort it out!!!

Được hỏi bởi ricardocrbb 5 ngày trước

Lần cuối trả lời bởi ricardocrbb 4 ngày trước

Doesnt prompt WHERE to save downloads/ Why doesn't AUTO UPDATE work?

I've reported these issues before with no response. I've uninstalled reinstalled cleared cache and cookies searched another forums et cetera. Why must I manually update w… (xem thêm)

I've reported these issues before with no response. I've uninstalled reinstalled cleared cache and cookies searched another forums et cetera. Why must I manually update when it's set to auto update? When I set controls to ask where to download items it bypasses that and downloads it as a temp file where I have to cut it out of explorer and paste it where I would like to save it.

Edition Windows 11 Home Version 23H2 Installed on ‎3/‎17/‎2024 OS build 22631.3527 Experience Windows Feature Experience Pack 1000.22700.1003.0

Được hỏi bởi MILESTWEST 4 ngày trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 4 ngày trước

Videos won't play or show error sign

Everytime i try to watch a video it says it can't play or it just sits there buffering. Youtube works but only lower quality, but every other site i go on doesn't. Twitch… (xem thêm)

Everytime i try to watch a video it says it can't play or it just sits there buffering. Youtube works but only lower quality, but every other site i go on doesn't. Twitch won't load, other sites show Error Code: 102630. This is only a problem on my browser on my windows pc I have. On mobile the browser works great and has no problem showing videos so it a problem for my pc browser.. I've tried all of the steps, i've updated, i checked drm and even went into config to check there. But nothing works, it still can't load videos. I have version 125.0.3 and for me it's the latest one. I even turned off all of my add-ons to check if it works or not but nothing there either. It worked before, just now the latest two months it hasn't. What can I do in order for the videos to load? Thank you for your time.

Được hỏi bởi Banilemim 4 ngày trước

Mozilla vs Dementia & Alzheimers - where is the User Interface that remains exactly the same for 25 years?

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which w… (xem thêm)

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which were learned previously.

After some years, they will be unable to utilize any of the technology they depend upon - they will not be able to turn on their device to make a phone call. They won't be able to locate the menu they need to utilize. Because all that changes CONSTANTLY. They will become helpless sooner than necessary. They will strain their families and the taxpayer sooner than necessary.

The only solution is for software makers to roll out, every 5 or 6 years, a "stable version" where the user interface will not change one iota for 25 years. Of course, they must still make internal updates for security and changes in the Internet Protocol layer system. The portions of the code that deal with the user must be modular to be plugged into newer hardware and communication protocols.

When someone is diagnosed with memory impairment, they will have time to learn the latest Stable Version.

This is a very fundamental change to business as usual, but there is no other solution other than continuing to balloon the cost of elder car.

In the old days this would be a call for an RFP...

Được hỏi bởi FireFoxSucks 5 ngày trước

Lần cuối trả lời bởi cor-el 4 ngày trước