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Unable to Restore Firefox Acconut with Recovery Keys
Hello, I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys. I've reviewed the followin… (xem thêm)
Hello,
I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.
I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys
However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.
Can you please confirm how to utilize my recovery codes?
Thank you for your time.