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Firefox crashes on using youtube

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a… (xem thêm)

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Được hỏi bởi maike9283 11 tháng trước

Được trả lời bởi jonzn4SUSE 11 tháng trước

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Clicking on a "mailto" link opens a new tab then automatically closes immediately

When I click on a "mailto" link, Firefox (my default browser) opens a new tab, then immediately close that tab without waiting for my to interact with it. No draft email… (xem thêm)

When I click on a "mailto" link, Firefox (my default browser) opens a new tab, then immediately close that tab without waiting for my to interact with it. No draft email is created. I see that other users have reported this behavior in the past, and I've tried the suggested remedies without success. Specifically, I ran Malwarebytes, and it found no threats. I then started Firefox (on the Mac) via the Option key (to start it without ad-ons), and that does not change the behavior. I'm on ver 99.0.1 of FF, which is up to date as of 4/20/2022 (today). My Mac OS is also up to date (ver 12.3.1). My Mac is a 2021 MacBookPro with the Apple M1 Pro chip. I use gmail. OTHER BROWSER (like Safari and Chrome) can open "mailto" links in a new tab in FF (which is my default browser, and used for mailto links) just fine! Here is an example of the URL that I see in a new FF tab opened via Chome: https://mail.google.com/mail/u/0/?fs=1&tf=cm&source=mailto&su=Cover+of+the+River+Journal&to=Steve+Mones%3Cstevenmones@optonline.net%3E Any help would be appreciated. - Thanks, Jim

Được hỏi bởi mrjimchristensen 11 tháng trước

Được trả lời bởi mrjimchristensen 11 tháng trước

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Mozilla Firefox ver. 50 not prompting user to install Java plug-in for legacy website

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadshe… (xem thêm)

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Được hỏi bởi kris.robinson 11 tháng trước

Được trả lời bởi kris.robinson 11 tháng trước

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Sites not loading with Google Fonts APIs, CDNs, etc.

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62) Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, e… (xem thêm)

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62)

Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, etc.) Maps.google.com does not even load on Firefox.

Usually indicates 'waiting for fonts.google.' in the lower left hand corner, but site never loads. This is happening more frequently, on more and more websites.

Google Chrome has 0 issues loading the same websites. Firefox specific issue independent of ISP. Tried restarting, updating, etc. No luck.

Được hỏi bởi stevenrkn 11 tháng trước

Được trả lời bởi stevenrkn 11 tháng trước

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Access to REI denied on Firefox WHY?

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server. Reference #18.f697c68.1648515585.37d0ad20 … (xem thêm)

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server.

Reference #18.f697c68.1648515585.37d0ad20

Được hỏi bởi xueshg12 11 tháng trước

Được trả lời bởi xueshg12 11 tháng trước

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Error 410

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a re… (xem thêm)

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response, or one that has been altered. If you're using VPN software or similar, try disabling it and / or contact your VPN provider's technical support.

Requested URL: https://www.bbc.co.uk/news/world-asia-61820604 Ghost IP: 104.124.180.165 Slot: 3891 NPN / ALPN protocol: h2 Client IP: 130.43.170.125 Timestamp: 1655367219 Internal ticket reference: PRB-1597.

Được hỏi bởi KP 9 tháng trước

Được trả lời bởi KP 9 tháng trước

Google Chrome

I have a tracking app on macOS Monterey that is following me around On Firefox settings I came cross some locations where I see Google Chrome like on page info about:hom… (xem thêm)

I have a tracking app on macOS Monterey that is following me around

On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home or Application Basics: Google Location Service Key and Google Safe browning Key. Also, on a link called Survey where there is Google forms to fill out. I don't use Google Chrome because of the issues Google Chrome creates when I go on my the websites. Why are these Google things in Firefox and is there a way to remove them?

Mahubti

Được hỏi bởi Yolanda 5 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

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I keep having to sign in when opening Google search page

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change em… (xem thêm)

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change email address from the drop down menu. I followed the setting attached. but it's still does it. I close Google tab, then go back and im signed out again! It's extremely annoying. How on earth can I fix this?

My tech info: Macbook Air Mac OS 12.2.1


Rebecca

Được hỏi bởi rebknell 11 tháng trước

Được trả lời bởi jonzn4SUSE 11 tháng trước

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Can't use touch ID for passwords.

My macbook is a 2019 16", running Monterey 12.3.1, and has the touch ID sensor on the top right of the keyboard. I love having it for all my log-ins, but can only make i… (xem thêm)

My macbook is a 2019 16", running Monterey 12.3.1, and has the touch ID sensor on the top right of the keyboard. I love having it for all my log-ins, but can only make it work in Safari. When I look online I'm told to go into settings> privacy > and then just choose the toggle to turn it on. My version of Firefox (which says it's up to date) does not have that option in the Privacy and Security section of settings. Any thoughts? I'd rather use Firefox than Safari, but that is a HUGE feature to me. Thanks!

Được hỏi bởi ppetrocc 11 tháng trước

Được trả lời bởi Infinity__ 11 tháng trước

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Firefox Font Issues DIsplay

Hi Guys, For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails. This issue doesn't h… (xem thêm)

Hi Guys,

For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails.

This issue doesn't happen in safari or Chrome.

I've cleared all cookies, and browsing data multiple times and re-installed Firefox and the issue comes back every time.

See attached a couple of samples

Được hỏi bởi skyjoker 8 tháng trước

Được trả lời bởi skyjoker 8 tháng trước

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Firefox crashes since upgrade to MacOS Ventura Version 13.0.1 (22A400)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats… (xem thêm)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018

Được hỏi bởi sowmik.sengupta 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

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Show Popup as Tab

Hello, Whenever I use Firefox, I end up seeing popups (necessary for school) and would like to show them as tabs so I can merge them into other windows. I have tried the… (xem thêm)

Hello,

Whenever I use Firefox, I end up seeing popups (necessary for school) and would like to show them as tabs so I can merge them into other windows. I have tried the solutions given in: https://support.mozilla.org/en-US/questions/1080255 and nothing seemed to work. Is there another way to make sure that popup windows cannot hide the toolbar and show tabs?

Được hỏi bởi aditya.mangalampalli 8 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 8 tháng trước

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Is it possible to change my email for my Firefox account?

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll… (xem thêm)

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll have to make a new one and carry over my bookmarks/settings/addons etc. manually.

Được hỏi bởi April Vega 12 tháng trước

Được trả lời bởi cor-el 12 tháng trước

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Default font is replacing all fonts everywhere

The Firefox desktop browser default font is replacing all fonts on some websites, only title fonts on some others, and then leaving others unchanged. It seems random, and… (xem thêm)

The Firefox desktop browser default font is replacing all fonts on some websites, only title fonts on some others, and then leaving others unchanged. It seems random, and I can't stop the default font from taking over randomly on most websites no matter what I do. This was not happening until today, and no browsers or general MacBook Air preferences were changed between today and yesterday when I last used the browser on desktop.

Under Firefox Preferences » Fonts » Advanced, I've made sure to check the box to "Allow pages to choose their own fonts instead of your selections above", and I've unchecked it, and I've re-checked it, and the default is still overriding fonts on most websites.

I've quit and restarted Firefox 3 times.

Help!

Được hỏi bởi Elan 10 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 10 tháng trước

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Enable light theme for Private browsing windows?

With the upgrade to Firefox 106 on Mac, Private browsing windows open with a dark theme by default. How do I enable the light theme for Private browsing windows? I use P… (xem thêm)

With the upgrade to Firefox 106 on Mac, Private browsing windows open with a dark theme by default. How do I enable the light theme for Private browsing windows?

I use Private browsing at work for website testing, and the dark themed tabs / UI are much harder to read and use than with a light theme.

Được hỏi bởi J Taylor 5 tháng trước

Được trả lời bởi cor-el 4 tháng trước

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Firefox is not applying userChrome.css

Hello, so I am not very experienced and recently discovered how to customize Fire Fox using the userChrome.css file. I went through all of the steps that are required in … (xem thêm)

Hello, so I am not very experienced and recently discovered how to customize Fire Fox using the userChrome.css file. I went through all of the steps that are required in order to do this. I set up a folder called chrome in the directory /Users/my name/Library/Application Support/Firefox/Profiles/x1oheo82.default-release To test if it works I wrote this into the userChrome.css file: @namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* set default namespace to XUL */

  1. TabsToolbar{ background-color: #FF0000 !important }

and set toolkit.legacyUserProfileCustomizations.stylesheets to true After restarting Fire Fox I saw that nothing changed. I double checked if there was a hidden file extension or if I might be in the wrong directory. I tried different code to see if there was some error in the code but nothing changed. I watched countless tutorials on You Tube and tried to find answers on google but nothing that I did seemed to help. I don't know if it has something to do with the operating system I am running or if it is a limitation of my computer hardware (I am running Fire Fox on an m1 mac).

Được hỏi bởi Arihx 10 tháng trước

Được trả lời bởi cor-el 10 tháng trước

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Search Engine Stuck on Amazon After Updating to Firefox 99.0.1 on Monterey 12.3.1

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon … (xem thêm)

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon with no other search engine options available. I normally use Google.

Even if I go into the Firefox settings to the "Search" panel, it is showing ONLY Amazon as the available option in the pull-down menu under "Default Search Engine". In the "Search Bar" section, I have it set to "Add search bar in tool bar". But even if I set it to "Use the address bar for search and navigation", and then switch it back to "Add search bar in tool bar", Amazon still remains the only available search engine.

As a last step, I installed the "Google Search" add-on by 3Indian to see if I could get back my Google search engine, but Google still doesn't show up as an option anywhere, and I am still stuck with just Amazon.

Is this a bug in the latest Firefox build? Did the developers forget to enable something when they did this build perhaps?

Được hỏi bởi WordWeaver 11 tháng trước

Được trả lời bởi WordWeaver 11 tháng trước

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Getting certificate invalid error because of proxy Z-Scaler event though certificate is trusted

Hi, I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I ge… (xem thêm)

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Được hỏi bởi a_c_mercier 7 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 7 tháng trước

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Missing Firefox View button

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and s… (xem thêm)

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and syncing properly using my Firefox account.

When I type in about:firefoxview on my MacBook Pro in the URL bar, I see the page but noticed it says "New colorways are on the way" on the right. On my Mac Mini, I see the "Independent Voices" text and an option to "Try colorways".

Bug? Some weird setting on my MacBook? Both are running macOS Monterey, 12.6.

Được hỏi bởi pmoffe 5 tháng trước

Được trả lời bởi pmoffe 5 tháng trước