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  • Đã giải quyết

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (xem thêm)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Được hỏi bởi AccidentalRogue 3 tháng trước

Được trả lời bởi AccidentalRogue 3 tháng trước

  • Đã giải quyết

Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (xem thêm)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Được hỏi bởi jp.levy 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Graphical problems on Surface Pro X (arm64)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers. This topic has al… (xem thêm)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Được hỏi bởi Felix 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Cloudflare Verify you are human looping

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite … (xem thêm)

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Được hỏi bởi Lilynette 3 tháng trước

Được trả lời bởi Lilynette 2 tháng trước

  • Đã giải quyết

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (xem thêm)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Được hỏi bởi Maria Quetell 3 tháng trước

Được trả lời bởi Sean Thomas 3 tháng trước

  • Đã giải quyết

Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (xem thêm)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Được hỏi bởi eckuemmel 3 tháng trước

Được trả lời bởi eckuemmel 3 tháng trước

  • Đã giải quyết

Firefox update on or about 3-7-24

Right after a Firefox update on or about 3-8-24, when I click on the network icon on the Windows 11 system tray, the network icon in the Quick Access area is no longer th… (xem thêm)

Right after a Firefox update on or about 3-8-24, when I click on the network icon on the Windows 11 system tray, the network icon in the Quick Access area is no longer there. But when you click on the network icon you see some soft of video player controls if you have a video open in Firefox, and the network icon is gone! I need to have the network icon restored. And BTW, when clicking the pencil icon to add something to the quick access, there is NO network icon to be added! Its not there, in fact, the "add" is greyed out, and the option for adding "network" no longer exists. I don't really like the video player controls that show up like in the photo, and would like to be able to make that go away.

Được hỏi bởi fredmcdonald 3 tháng trước

Được trả lời bởi fredmcdonald 3 tháng trước

  • Đã giải quyết

Cannot add bookmarkleets to bookmarks bar

Whenever i put javascript code into the url box when making a bookmark, (trying to add a bookmarklet to my bookmark bar.) after i click save, the bookmark just doesnt eve… (xem thêm)

Whenever i put javascript code into the url box when making a bookmark, (trying to add a bookmarklet to my bookmark bar.) after i click save, the bookmark just doesnt even show up, its like firefox isnt even making the bookmark. i dont even know whats going on it was doing this before i had any addons

Được hỏi bởi wyattmcwater nuggets 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Mac Dock won't disappear when I put youtube video (or other things like google slides) in fullscreen

Hi, I am using the newest Mac Air 15" with M3 chip, with the latest version of firefox (123.0.1) I have found an issue where when I put YouTube videos in fullscreen mode,… (xem thêm)

Hi, I am using the newest Mac Air 15" with M3 chip, with the latest version of firefox (123.0.1) I have found an issue where when I put YouTube videos in fullscreen mode, the dock will not disappear like it normally would. The only workaround I've found is to put firefox in actual fullscreen mode (which then makes the dock disappear entirely), but I would prefer not to do as I typically maximize my screen instead. I'm assuming this is a bug on firefox specifically as fullscreen mode for videos/other things works normally in Chrome and Safari (which I also maximize screen), with the dock disappearing as it should.

I don't know if anyone else has encountered this issue though (as everything works fine on my older Mac...) Hopefully this can be resolved soon? I hope this makes sense :")

Được hỏi bởi yukiiiii 3 tháng trước

Được trả lời bởi TyDraniu 3 tháng trước

  • Đã giải quyết

Embedded videos

Embedded videos missing in Firefox but show up in Microsoft Edge. How to fix it? Example: https://scheerpost.com/2024/03/09/you-are-betraying-your-ancestors-a-message-to… (xem thêm)

Được hỏi bởi manny52 3 tháng trước

Được trả lời bởi jonzn4SUSE 3 tháng trước

  • Đã giải quyết

Scroll bar doesn't show unless cursor is there, and the old setting under "browsing" seems to be missing.

My V123 for W11 doesn't show the vertical scroll bar unless the cursor is there. There's no "always show scroll bar" option in under general/browsing. Is this a glitc… (xem thêm)

My V123 for W11 doesn't show the vertical scroll bar unless the cursor is there. There's no "always show scroll bar" option in under general/browsing.

Is this a glitch? Can it be fixed?

Được hỏi bởi postedit 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Disable media controls overlay without disabling media keys

Hello, I want to disable media controls overlay without disabling media keys. I wandered in config but couldn't prevail with said subject. Its a nice feature unless I ha… (xem thêm)

Hello,

I want to disable media controls overlay without disabling media keys. I wandered in config but couldn't prevail with said subject. Its a nice feature unless I have to stop a quite few times then its just a blockage for my much needed viewspace.

Thank you.

Được hỏi bởi Ozan Ayten 3 tháng trước

Được trả lời bởi Ozan Ayten 3 tháng trước

  • Đã giải quyết

Performing a TLS handshake

Hi. Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but i… (xem thêm)

Hi.

Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but it's frustrating. I have read about the various solutions and have tried the following: Disabled IPV6 Refreshed Firefox Reloaded Firefox Disabled and removed all extensions Restart in safe mode Create new profile

This was not happening in version 122 and before. Microsoft Edge does not have this problem, but I prefer to use Firefox. I am running Windows 11 Pro. Any ideas?

Thanks

Được hỏi bởi pmf_168 3 tháng trước

Được trả lời bởi pmf_168 3 tháng trước

  • Đã giải quyết

Primary password implementation order

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, wh… (xem thêm)

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, what happens when I go to use one of the other ones, where PP is not set yet? Don't need lock outs or other hassles that I see many users struggle with. Thanks!

Được hỏi bởi yennif54 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Missing Bookmarks in Firefox 123.0.1 (64-bit) after update

Firefox just updated. Now my Bookmarks Toolbar Menu is decimated and replaced by "Most Visited". How do I get back all the bookmarks I have saved over many years. I want … (xem thêm)

Firefox just updated. Now my Bookmarks Toolbar Menu is decimated and replaced by "Most Visited". How do I get back all the bookmarks I have saved over many years. I want them even though I don't visit them often.

Được hỏi bởi Ken Fowler 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

Cannot pin extensions to the taskbar YET!

I run Firefox on a Dell laptop running Windows 10 Pro. I had to rebuild my system because of problems I couldn't solve. I've reinstalled Firefox and copied a profile I ha… (xem thêm)

I run Firefox on a Dell laptop running Windows 10 Pro. I had to rebuild my system because of problems I couldn't solve. I've reinstalled Firefox and copied a profile I had saved in the cloud. When I click the extensions button ("puzzle piece") I do not see the extension list, only the add-ons page. do I have to uninstall and reinstall each extension to get it into the panel so I can pin some of them to the toolbar?

Được hỏi bởi crogerblair1 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

synchronisation mai comes after 15 minutes how can I synchronize?

I try to synchronize my firefox on my new laptop but it gives 5 minutes to enter the code, the code arrives afer more than 15 minutes.. The help syggests if it not works… (xem thêm)

I try to synchronize my firefox on my new laptop but it gives 5 minutes to enter the code, the code arrives afer more than 15 minutes.. The help syggests if it not works to use another mail address but I cannot delete the mail adress, every time I want to synchronize the existing mailadress appears with a password field and the adress cannot be changed. Can someone help me to solve this, is there an other way to synchronize?

Được hỏi bởi Ronald 3 tháng trước

Được trả lời bởi Ronald 3 tháng trước