Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Text looks washed out when I start Firefox or return to home page.

  • 2 trả lời
  • 1 gặp vấn đề này
  • 63 lượt xem
  • Trả lời mới nhất được viết bởi walkinaz

more options

When I start Firefox, the text on my home page looks like it's washed out or like when a printer runs out of black ink and only print the color. If I refresh then everything is normal. I have found that it only does it with Firefox. IE and Chrome are ok. I have tried safe mode and eliminated my extensions one by one and it still does it.

When I start Firefox, the text on my home page looks like it's washed out or like when a printer runs out of black ink and only print the color. If I refresh then everything is normal. I have found that it only does it with Firefox. IE and Chrome are ok. I have tried safe mode and eliminated my extensions one by one and it still does it.

Giải pháp được chọn

Try disable the hardware acceleration:

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:


Also:

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

Try disable the hardware acceleration:

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:


Also:

Được chỉnh sửa bởi Diego Victor vào

more options

Thank you! All of the drivers were updated that needed updating. That was the first thing I did. Unchecking the hardware acceleration box seems to have solved the problem. Thank you for the quick response.