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Did the update to Firefox today and now having problems with Comcast

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I did the update to Firefox today. I am able to log into Comcast, but am having trouble with staying logged in. I go to the home page, it tells me I am not logged in, so I go to the log in page, log in, and it takes me back to the home page showing that I am logged in. When I try to go access my email, instead of taking me to that page, it just takes me back to the log in page. It also does this when I navigate anywhere else on the site. Help!

I did the update to Firefox today. I am able to log into Comcast, but am having trouble with staying logged in. I go to the home page, it tells me I am not logged in, so I go to the log in page, log in, and it takes me back to the home page showing that I am logged in. When I try to go access my email, instead of taking me to that page, it just takes me back to the log in page. It also does this when I navigate anywhere else on the site. Help!

Giải pháp được chọn

This can be caused by corrupted cookies.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
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Giải pháp được chọn

This can be caused by corrupted cookies.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"