You are running Firefox 3.6 (and an old version of it at that) which is HORRIBLY insecure, out of date, unstable and bad for the web. You need to IMMEDIATELY update to Firefox 19 by going to www.getfirefox.com, and download and install Firefox 19. Don't worry, it will save your Firefox info if you install it over 3.6, but before doing ANYTHING you need to do that. This is critical. You also need to update Adobe Flash, Java, etc. It may be faster and easier for you to use http://ninite.com/firefox-flash-java/ninite.exe to update them all at once. After doing that, please read [[Websites say that Firefox is outdated or incompatible even though it's the latest version]] and follow the steps there.