Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Firefox cannot be opened because of a problem, so how do I fix this?

  • 3 trả lời
  • 3 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi Hasan

ronay55
ronay55
more options

This is what I see in the Firefox Problem Window:


Process: firefox-bin [202] Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin Identifier: org.mozilla.firefox Version:  ??? (???) Code Type: X86 (Native) Parent Process: launchd [88]

Date/Time: 2011-09-22 11:23:55.094 -0400 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6

Interval Since Last Report: 687351 sec Crashes Since Last Report: 16 Per-App Crashes Since Last Report: 16 Anonymous UUID: A53A6CE1-BFF2-4C40-9C39-4967DBDEF7EE

Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Crashed Thread: 0

Dyld Error Message: 

 Library not loaded: @executable_path/XUL
 Referenced from: /Applications/Firefox.app/Contents/MacOS/firefox-bin
 Reason: no suitable image found.  Did find:

/Applications/Firefox.app/Contents/MacOS/XUL: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 /Applications/Firefox.app/Contents/MacOS/XUL: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

Binary Images: 0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

Model: Macmini1,1, BootROM MM11.0055.B08, 2 processors, Intel Core Duo, 1.83 GHz, 2 GB, SMC 1.3f4 Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram Memory Module: global_name AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), Atheros 5424: 2.1.14.6 Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports Network Service: Built-in Ethernet, Ethernet, en0 Serial ATA Device: ST98823AS, 74.53 GB Parallel ATA Device: MATSHITADVD-R UJ-85J USB Device: Hub, 0x050d (Belkin Corporation), 0x0234, 0xfd600000 / 4 USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd500000 / 3 USB Device: AK5370, 0x0556 (Asahi Kasei Microsystems Co., Ltd), 0x0001, 0xfd520000 / 5 USB Device: Miscellaneous Device, 0x046d (Logitech Inc.), 0x0809, 0xfd300000 / 2 USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x1d100000 / 2 USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x1d130000 / 3 USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2 USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000 / 3 FireWire Device: FreeAgent Go FW, Seagate, Up to 400 Mb/sec

This is what I see in the Firefox Problem Window: Process: firefox-bin [202] Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin Identifier: org.mozilla.firefox Version: ??? (???) Code Type: X86 (Native) Parent Process: launchd [88] Date/Time: 2011-09-22 11:23:55.094 -0400 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6 Interval Since Last Report: 687351 sec Crashes Since Last Report: 16 Per-App Crashes Since Last Report: 16 Anonymous UUID: A53A6CE1-BFF2-4C40-9C39-4967DBDEF7EE Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Crashed Thread: 0 Dyld Error Message: Library not loaded: @executable_path/XUL Referenced from: /Applications/Firefox.app/Contents/MacOS/firefox-bin Reason: no suitable image found. Did find: /Applications/Firefox.app/Contents/MacOS/XUL: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 /Applications/Firefox.app/Contents/MacOS/XUL: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 Binary Images: 0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld Model: Macmini1,1, BootROM MM11.0055.B08, 2 processors, Intel Core Duo, 1.83 GHz, 2 GB, SMC 1.3f4 Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram Memory Module: global_name AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), Atheros 5424: 2.1.14.6 Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports Network Service: Built-in Ethernet, Ethernet, en0 Serial ATA Device: ST98823AS, 74.53 GB Parallel ATA Device: MATSHITADVD-R UJ-85J USB Device: Hub, 0x050d (Belkin Corporation), 0x0234, 0xfd600000 / 4 USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd500000 / 3 USB Device: AK5370, 0x0556 (Asahi Kasei Microsystems Co., Ltd), 0x0001, 0xfd520000 / 5 USB Device: Miscellaneous Device, 0x046d (Logitech Inc.), 0x0809, 0xfd300000 / 2 USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x1d100000 / 2 USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x1d130000 / 3 USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2 USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000 / 3 FireWire Device: FreeAgent Go FW, Seagate, Up to 400 Mb/sec

Tất cả các câu trả lời (3)

Hasan
Hasan
more options

Download latest Firefox version using one of these links:

Uninstall your current Firefox

Installing Firefox

Check and tell if its working.

ronay55
ronay55 Người tạo câu hỏi
more options

I followed your suggestion, but it doesn't work. Firefox appears to be downloading, but I guess it doesn't, because the window always remains blank, and the installation icon (the one you usually see and move into the applications folder) never appears. I'm just left with the blank window.

Thanks for trying, anyway. Don't really know how to fix this, and there appears to be no phone help available, so I'm not sure what to do now....

Hasan
Hasan
more options

-> Close Firefox (click Firefox button and click Exit OR File Menu -> Exit)

-> Start Firefox in Safe Mode by Holding down the Option key while starting your Mozilla Firefox application. (If the Profile Manager opens, select a profile and then hold down the Option key again while clicking the button to start Firefox.)

  • As an alternate method, go to Utilities (in the Applications folder) and open Terminal, then run:
    • /Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Now try to download Firefox while you are using Firefox Safe Mode. Check and tell if its working.