Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

How do I get my Google back? You are blocking it.

more options

After I enter my email address & enter my password, a message comes on the Firefox is blocking access. It flashes on & off so fast I can't give you the exact wording, but it says Firefox is blocking my access.

This started this week. If I have to, I will eliminate Firefox which I don't want to do. No one has the right to control who I use in addition to Firefox.

I upgraded to your latest Firefox & had to delete it as it isn't compatible with Google & am now back to 4.0.

After I enter my email address & enter my password, a message comes on the Firefox is blocking access. It flashes on & off so fast I can't give you the exact wording, but it says Firefox is blocking my access. This started this week. If I have to, I will eliminate Firefox which I don't want to do. No one has the right to control who I use in addition to Firefox. I upgraded to your latest Firefox & had to delete it as it isn't compatible with Google & am now back to 4.0.

Tất cả các câu trả lời (1)

more options

It's possible that one of your settings or add-ons is interfering with how Google redirects or with scripts/ads. Can you try a couple of diagnostic tests?

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, try restarting Firefox in Firefox Safe Mode. You can do this from the Help menu > Restart with Add-ons Disabled. Be careful not to "reset" anything permanently if you didn't back up.

If that resolves the Google issue, then you can try to sort out which add-on or setting is causing the problem.

Alternately, you can create a new (blank) Firefox profile, which is like a fresh install: Managing profiles.

To move key settings like bookmarks from your misbehaved profile to the new profile, see: Recovering important data from an old profile.

Hope this helps.