Bookmarks don't work AT ALL
This is the second time I've asked. I need an answer ASAP, please! Last night when I went to bring up Firefox, it automatically updated the software. When the browser came up, my bookmarks were all gone. I tried restoring from backup (I get the error message "Unable to process the backup file."). I tried importing from a manually exported HTML file (nothing happens). I tried saving new bookmarks (when I click Bookmarks again, the newly saved bookmark isn't there). I tried all the trouble-shooting advice; I have only one profile. I tried doing a system restore back to three days before the problem. I tried uninstalling Firefox and reinstalling. Nothing works. Please help me ASAP, as I cannot function without my bookmarks!!!
Tất cả các câu trả lời (2)
The combination of problems indicates that the file that stores bookmarks is damaged, for details on how to fix that see - http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox
Thanks! Creating a new profile worked.