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opens homepage and closes down instantly

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when i click on the firefox and it open up my homepage it instantly shuts down the browser. it does not give me time to navigate to another page or see if there is something i need to do

there is no request to submit a crash report and no crash ids

i use avg and tried to check the firewall but no luck yet

now, firefox downloaded an update and it will not open mozilla at all. i can open internet explorer but not firefox

when i click on the firefox and it open up my homepage it instantly shuts down the browser. it does not give me time to navigate to another page or see if there is something i need to do there is no request to submit a crash report and no crash ids i use avg and tried to check the firewall but no luck yet now, firefox downloaded an update and it will not open mozilla at all. i can open internet explorer but not firefox

Được chỉnh sửa bởi dreynolds vào

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no request and no notice that there was a crash. it just will not open firefox at all now

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Do a clean (re)install:

  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.