3.6.3 crashes on ANY login page for past two days
it started 5/26/10 in the morning NY, US ET. mail.yahoo.com tries to block page and will never get far enough to log me in - it keeps asking for login info until it crashes. Same for my godaddy.com account - any loging page crashes it.
URL of affected sites
User Agent
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Tất cả các câu trả lời (6)
Can you give me the crash report id?
It can be found by typing about:crashes in the address bar.
Thanks,
Moses
Firefox Support
Add-ons: :6.0.15,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401080539
CrashTime: 1274979650
EMCheckCompatibility: true
Email: mynamehere@yahoo.com
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1270748858
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1398
StartupTime: 1274979634
Theme: classic/1.0
Throttleable: 1
URL: https://login.yahoo.com/config/login_verify2?&.src=ym
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed.
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I have tried disabling all addons - no luck , I went through your support entire checklist - nothing.
That is the build info. I need the crash report id. Try going to Start>Run> and type %APPDATA%
Then go to Mozilla/Firefox/Crash Reports/Submitted and then copy and paste the .txt files here. It should begin with bp
If you do not find it there starting with bp then make Firefox crash again. Then click Quit Firefox when the Mozilla Crash Reporter comes up.
Then when you submit your crash report go to about:crashes in the address bar then copy and paste the entire page here. :)
Crash ID: bp-3ab98950-6b7d-4b44-bef9-950e82100527
Anything? Any ideas? Or do I need to give up this version and revert back to an earlier version (3.5.x works fine on another computer) or move all my stuff to Maxthon, from which I am having to write this post?
It is most likely flash or malware.
To check flash, [www.get.adobe.com/flashplayer update here]
If it is malware then use these links to get rid of it
Malware Removal Links: http://www.safer-networking.org , http://www.malwarebytes.org , http://www.spywareterminator.com , http://www.microsoft.com/security/malwareremove/default.aspx
If it needs a Clean install
Click the blue question mark to see how to do a clean install