Unable to delete cookies/cache due to gray button
Cannot delete cookies nor cache due to a grayish button. First it works fine, after a few hours, buttons are gray.
Also sync seems not to work anymore when this happens.
Được chỉnh sửa bởi Your_mother vào
Tất cả các câu trả lời (10)
The buttons aren't available until it finishes calculating the size of all the website storage. What is the size reported when it works the first time?
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.
Thank you for your replies.
1) If I restart the browser: it works fine, I delete the cache every day, the may be around 0,5GB +/- an an average day.
2) Suddenly the become gray/unselectable.
3) They stay gray, even after a few days until I restart the browser.
Are there any errors in the Browser Console (Ctrl+Shift+J) when opening about:preferences?
Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.
Didn't test it with a new profile but I'm quite sure it won't happen with a new profile. I want to try a solution with the existing profile.
May it be related to extensions? Normally they shouldn't be able to intervene with superior process such as about:preferences or about:config, no?
I don't know if its correlated but I also observed that some messages in my (over the web, FF) e-mail account are unrendered.
*** aboutsync: starting up ext_bootstrap.js:16
TypeError: linkMap is undefined
Links_onLinkChanged resource://gre/modules/NewTabUtils.sys.mjs:2003 PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:697 handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679
NewTabUtils.sys.mjs:699:19 TypeError: linkMap is undefined
Links_onLinkChanged resource://gre/modules/NewTabUtils.sys.mjs:2003 PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:697 handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679
NewTabUtils.sys.mjs:699:19 Sync encountered an error - see about:sync-log for the log file. 5 policies.sys.mjs:974:15 <empty string> 2 Sync encountered an error - see about:sync-log for the log file. 2 policies.sys.mjs:974:15 remote-troubleshooting error message. No Such Channel WebChannelParent.sys.mjs:90:13 Sync encountered an error - see about:sync-log for the log file. policies.sys.mjs:974:15 remote-troubleshooting error message. No Such Channel WebChannelParent.sys.mjs:90:13 Downloads: Downloads button cannot be found. 2 downloads.js:605 Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl TypeError: can't convert undefined to object background.js:2:506266
{
"application": {
"name": "Firefox",
"osVersion": "Darwin 18.7.0 Darwin Kernel Version 18.7.0: Tue Jun 22 19:37:08 PDT 2021; root:xnu-4903.278.70~1/RELEASE_X86_64",
"version": "115.9.1esr",
"buildID": "20240321223417",
"distributionID": "mozilla-mac-eol-esr115",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:109.0) Gecko/20100101 Firefox/115.0",
"safeMode": false,
"memorySizeBytes": 25769803776,
"diskAvailableBytes": 13703958528,
"updateChannel": "esr",
"supportURL": "https://support.mozilla.org/1/firefox/115.9.1/Darwin/de/",
"osTheme": "",
"rosetta": false,
"numTotalWindows": 27,
"numFissionWindows": 27,
"numRemoteWindows": 27,
"fissionAutoStart": true,
"fissionDecisionStatus": "enabledByDefault",
"remoteAutoStart": true,
"policiesStatus": 0,
"keyLocationServiceGoogleFound": true,
"keySafebrowsingGoogleFound": true,
"keyMozillaFound": true
},
"securitySoftware": {
"registeredAntiVirus": "",
"registeredAntiSpyware": "",
"registeredFirewall": ""
},
"environmentVariables": {
"MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "/Users/.../Library/Application Support/Firefox/Profiles/..../crashes/events",
"MOZ_CRASHREPORTER_RESTART_ARG_1": "",
"MOZ_CRASHREPORTER_DATA_DIRECTORY": "/Users/chox/Library/Application Support/Firefox/Crash Reports",
"MOZ_CRASHREPORTER_PING_DIRECTORY": "/Users/chox/Library/Application Support/Firefox/Pending Pings",
"MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "/Applications/Browser/Firefox.app/Contents/Resources/browser/crashreporter-override.ini",
"MOZ_LAUNCHED_CHILD": "",
"MOZ_APP_SILENT_START": "",
"XRE_PROFILE_PATH": "",
"XRE_PROFILE_LOCAL_PATH": "",
"XRE_START_OFFLINE": "",
"XRE_BINARY_PATH": "",
"XRE_RESTARTED_BY_PROFILE_MANAGER": ""
},
"modifiedPreferences": {
"accessibility.browsewithcaret": true,
"accessibility.force_disabled": 1,
"accessibility.typeaheadfind": true,
"accessibility.typeaheadfind.flashBar": 0,
"browser.cache.disk.amount_written": 354261,
"browser.cache.disk.capacity": 1048576,
"browser.cache.disk.filesystem_reported": 1,
"browser.cache.disk.hashstats_reported": 1,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.telemetry_report_ID": 70,
"browser.cache.frecency_experiment": 2,
"browser.contentblocking.category": "custom",
"browser.download.folderList": 0,
"browser.places.smartBookmarksVersion": 8,
"browser.search.region": "DK",
"browser.search.suggest.enabled": false,
"browser.sessionstore.upgradeBackup.latestBuildID": "20240321223417",
"browser.sessionstore.warnOnQuit": true,
"browser.startup.homepage_override.mstone": "ignore",
"browser.startup.homepage": "about:blank",
"browser.startup.page": 3,
"browser.tabs.crashReporting.sendReport": false,
"browser.tabs.firefox-view.ui-state.tab-pickup.open": true,
"browser.urlbar.quicksuggest.migrationVersion": 2,
"browser.urlbar.tipShownCount.searchTip_redirect": 3,
"browser.urlbar.tipShownCount.searchTip_onboard": 4,
"browser.urlbar.timesBeforeHidingSuggestionsHint": 0,
"browser.urlbar.resultGroups": "{\"children\":[{\"maxResultCount\":1,\"children\":[{\"group\":\"heuristicTest\"},{\"group\":\"heuristicExtension\"},{\"group\":\"heuristicSearchTip\"},{\"group\":\"heuristicOmnibox\"},{\"group\":\"heuristicEngineAlias\"},{\"group\":\"heuristicBookmarkKeyword\"},{\"group\":\"heuristicAutofill\"},{\"group\":\"heuristicPreloaded\"},{\"group\":\"heuristicTokenAliasEngine\"},{\"group\":\"heuristicFallback\"}]},{\"group\":\"extension\",\"availableSpan\":5},{\"flexChildren\":true,\"children\":[{\"children\":[{\"flexChildren\":true,\"children\":[{\"flex\":2,\"group\":\"formHistory\"},{\"flex\":4,\"group\":\"remoteSuggestion\"}]},{\"group\":\"tailSuggestion\"}],\"flex\":2},{\"group\":\"generalParent\",\"children\":[{\"availableSpan\":3,\"group\":\"inputHistory\"},{\"flexChildren\":true,\"children\":[{\"flex\":1,\"group\":\"remoteTab\"},{\"flex\":2,\"group\":\"general\"},{\"flex\":2,\"group\":\"aboutPages\"},{\"flex\":1,\"group\":\"preloaded\"}]},{\"group\":\"inputHistory\"}],\"flex\":1}]}]}",
"browser.urlbar.suggest.bookmark": false,
"browser.urlbar.placeholderName": "DuckDuckGo",
"browser.urlbar.quicksuggest.scenario": "history",
"browser.urlbar.suggest.openpage": false,
"browser.urlbar.placeholderName.private": "DuckDuckGo",
"browser.urlbar.searchSuggestionsChoice": true,
"browser.urlbar.tipShownCount.tabToSearch": 2,
"doh-rollout.doorhanger-decision": "UIDisabled",
"doh-rollout.home-region": "CH",
"doh-rollout.balrog-migration-done": true,
"doh-rollout.doneFirstRun": true,
"doh-rollout.doorhanger-shown": true,
"doh-rollout.skipHeuristicsCheck": false,
"dom.enable_performance": false,
"dom.enable_performance_navigation_timing": false,
"dom.enable_performance_observer": false,
"dom.enable_resource_timing": false,
"dom.event.clipboardevents.enabled": false,
"dom.ipc.multiOptOut": 1,
"dom.security.https_only_mode_ever_enabled": true,
"extensions.formautofill.addresses.enabled": false,
"extensions.formautofill.addresses.usage.hasEntry": false,
"extensions.formautofill.creditCards.used": 3,
"extensions.formautofill.heuristics.enabled": false,
"extensions.lastAppVersion": "115.9.1",
"font.internaluseonly.changed": false,
"idle.lastDailyNotification": 1712183334,
"media.gmp-gmpopenh264.lastUpdate": 1690912245,
"media.gmp-manager.buildID": "20240321223417",
"media.gmp-manager.lastEmptyCheck": 1711967160,
"media.gmp-gmpopenh264.version": "2.3.2",
"media.gmp-manager.lastCheck": 1711967160,
"media.gmp-gmpopenh264.abi": "x86_64-gcc3",
"media.gmp-gmpopenh264.hashValue":
"c649bfa20c48406ccbae1917d7478773cd5250ef995828b58cc56cc4db0a3c7ce3f89eb187bd1b3d26cda0e5e65322b710cfd66a2953adeea0e4361c51488add",
"media.benchmark.vp9.fps": 111, "media.benchmark.vp9.versioncheck": 5, "media.eme.enabled": false, "media.gmp-gmpopenh264.enabled": false, "media.gmp-gmpopenh264.lastDownload": 1690912245, "media.gmp-gmpopenh264.lastInstallStart": 1690912244, "media.gmp-widevinecdm.lastDownload": 1672941407, "media.gmp-widevinecdm.lastInstallStart": 1672941404, "media.gmp.storage.version.observed": 1, "media.peerconnection.enabled": false, "media.videocontrols.picture-in-picture.video-toggle.has-used": true, "network.captive-portal-service.enabled": false, "network.cookie.cookieBehavior": 3, "network.cookie.prefsMigrated": true, "network.dns.disablePrefetch": true, "network.http.speculative-parallel-limit": 0, "network.predictor.cleaned-up": true, "network.predictor.enabled": false, "network.prefetch-next": false, "network.trr.blocklist_cleanup_done": true, "network.trr.custom_uri": "https://doh.applied-privacy.net/query", "places.database.lastMaintenance": 1711924138, "places.history.expiration.transient_current_max_pages": 113319, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.purge_trackers.last_purge": "1712096934514", "privacy.res": "", "privacy.purge_trackers.date_in_cookie_database": "1711988793994537", "privacy.trackingprotection.cryptomining.enabled": false, "privacy.userContext.extension": "{60f82f00-9ad5-4de5-b31c-b16a47c51558}", "privacy.sanitize.pending": "[{\"id\":\"newtab-container\",\"itemsToClear\":[],\"options\":{}}]", "privacy.socialtracking.notification.lastShown": "1573307798106", "privacy.clearOnShutdown.cache": false, "privacy.clearOnShutdown.cookies": false, "privacy.clearOnShutdown.downloads": false, "privacy.clearOnShutdown.formdata": false, "privacy.clearOnShutdown.history": false, "privacy.clearOnShutdown.sessions": false, "privacy.cpd.downloads": false, "privacy.cpd.formdata": false, "privacy.cpd.history": false, "privacy.cpd.sessions": false, "privacy.firstparty.isolate": true, "privacy.history.custom": true, "privacy.resistFingerprinting": true, "privacy.sanitize.didShutdownSanitize": true, "privacy.socialtracking.notification.counter": 1, "privacy.socialtracking.notification.enabled": false, "privacy.spoof_english": 1, "privacy.trackingprotection.enabled": true, "privacy.trackingprotection.introCount": 20, "privacy.trackingprotection.socialtracking.enabled": true, "privacy.userContext.enabled": true, "privacy.userContext.longPressBehavior": 2, "privacy.userContext.ui.enabled": true, "security.sandbox.plugin.tempDirSuffix": "666a4d5c-2c4c-9e4a-920c-7ca45c113010", "security.sandbox.content.tempDirSuffix": "f5e729c2-9377-6c40-842b-b946af1a3ed9", "security.family_safety.mode": 0, "security.remote_settings.crlite_filters.checked": 1658663321, "security.remote_settings.intermediates.checked": 1658343835, "security.tls.version.enable-deprecated": true, "security.xfocsp.errorReporting.automatic": true, "services.sync.declinedEngines": "addons", "services.sync.lastPing": 1712241255, "services.sync.lastSync": "Thu Apr 04 2024 19:36:15 GMT+0200 (Mitteleuropäische Sommerzeit)", "services.sync.engine.addons": false, "services.sync.engine.creditcards": true, "services.sync.engine.prefs.modified": false, "signon.autofillForms": false, "signon.importedFromSqlite": true, "signon.management.page.breach-alerts.enabled": false, "signon.management.page.sort": "last-changed", "signon.suggestImportCount": 0, "signon.usage.hasEntry": true, "signon.usage.lastUsed": 1608135690, "storage.vacuum.last.places.sqlite": 1710186921, "storage.vacuum.last.content-prefs.sqlite": 1710535015, "storage.vacuum.last.index": 2, "webgl.disab
- aboutsync: starting up ext_bootstrap.js:16
TypeError: linkMap is undefined
Links_onLinkChanged resource://gre/modules/NewTabUtils.sys.mjs:2003 PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:697 handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679
NewTabUtils.sys.mjs:699:19
PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:699 handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679
TypeError: linkMap is undefined
Links_onLinkChanged resource://gre/modules/NewTabUtils.sys.mjs:2003 PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:697 handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679
NewTabUtils.sys.mjs:699:19
PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:699 handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679
Sync encountered an error - see about:sync-log for the log file. 5 policies.sys.mjs:974:15
resetFileLog resource://services-sync/policies.sys.mjs:974
<empty string> 2 Sync encountered an error - see about:sync-log for the log file. 2 policies.sys.mjs:974:15
resetFileLog resource://services-sync/policies.sys.mjs:974
remote-troubleshooting error message. No Such Channel WebChannelParent.sys.mjs:90:13
_sendErrorEventToContent resource://gre/actors/WebChannelParent.sys.mjs:90 receiveMessage resource://gre/actors/WebChannelParent.sys.mjs:46
Sync encountered an error - see about:sync-log for the log file. policies.sys.mjs:974:15
resetFileLog resource://services-sync/policies.sys.mjs:974
remote-troubleshooting error message. No Such Channel WebChannelParent.sys.mjs:90:13
_sendErrorEventToContent resource://gre/actors/WebChannelParent.sys.mjs:90 receiveMessage resource://gre/actors/WebChannelParent.sys.mjs:46
Downloads: Downloads button cannot be found. 2 downloads.js:605 remote-troubleshooting error message. No Such Channel WebChannelParent.sys.mjs:90:13
_sendErrorEventToContent resource://gre/actors/WebChannelParent.sys.mjs:90 receiveMessage resource://gre/actors/WebChannelParent.sys.mjs:46
Can't start recording from event type: paste UrlbarController.sys.mjs:770:15
start resource:///modules/UrlbarController.sys.mjs:770 startQuery resource:///modules/UrlbarInput.sys.mjs:1549 _on_paste resource:///modules/UrlbarInput.sys.mjs:3678 handleEvent resource:///modules/UrlbarInput.sys.mjs:560
NotFoundError: No such JSWindowActor 'DevToolsFrame' 60 Error: Connection closed, pending request to server6.conn0.watcher19, type watchTargets failed
Request stack: request@resource://devtools/shared/protocol/Front.js:300:14 generateRequestMethods/</frontProto[name]@resource://devtools/shared/protocol/Front/FrontClassWithSpec.js:47:19 startListening@resource://devtools/shared/commands/target/target-command.js:484:35 _updateBrowserToolboxScope@resource://devtools/shared/commands/target/target-command.js:147:12 onChange@resource://devtools/client/framework/components/ChromeDebugToolbar.js:87:28 invokeGuardedCallbackImpl@resource://devtools/client/shared/vendor/react-dom.js:74:10 invokeGuardedCallback@resource://devtools/client/shared/vendor/react-dom.js:111:29 invokeGuardedCallbackAndCatchFirstError@resource://devtools/client/shared/vendor/react-dom.js:125:25 executeDispatch@resource://devtools/client/shared/vendor/react-dom.js:346:42 executeDispatchesInOrder@resource://devtools/client/shared/vendor/react-dom.js:365:20 executeDispatchesAndRelease@resource://devtools/client/shared/vendor/react-dom.js:462:29 executeDispatchesAndReleaseTopLevel@resource://devtools/client/shared/vendor/react-dom.js:470:10 forEachAccumulated@resource://devtools/client/shared/vendor/react-dom.js:442:9 runEventsInBatch@resource://devtools/client/shared/vendor/react-dom.js:598:21 runExtractedEventsInBatch@resource://devtools/client/shared/vendor/react-dom.js:606:19 handleTopLevel@resource://devtools/client/shared/vendor/react-dom.js:4272:30 batchedUpdates$1@resource://devtools/client/shared/vendor/react-dom.js:15752:12 batchedUpdates@resource://devtools/client/shared/vendor/react-dom.js:1882:12 dispatchEvent@resource://devtools/client/shared/vendor/react-dom.js:4351:19 interactiveUpdates$1/<@resource://devtools/client/shared/vendor/react-dom.js:15803:14 unstable_runWithPriority@resource://devtools/client/shared/vendor/react.js:617:12 interactiveUpdates$1@resource://devtools/client/shared/vendor/react-dom.js:15802:12 interactiveUpdates@resource://devtools/client/shared/vendor/react-dom.js:1901:10 dispatchInteractiveEvent@resource://devtools/client/shared/vendor/react-dom.js:4328:21 Front.js:106:23 </p>
Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.