Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Thunderbird

  • 2 trả lời
  • 0 gặp vấn đề này
  • 19 lượt xem
  • Trả lời mới nhất được viết bởi neildp27

neildp27
neildp27
more options

Hi, I have Thunderbird running on old pc (Windows 10) with a few years of emails I need to be able to access.

I have a new Windows 11 and want to download these emails from the server onto my pc.

I follow article https://support.mozilla.org/en-US/questions/1282954, but my new PC doesn't have the option "Account Settings > Synchronization & Storage" (it does on the old) instead it has 'Disk Space' in the same place in the option list.

Waht am I missing?

If not, how do I transfer the mail file from the old pc to the new pc (maintaing the folder structure etc...

Regards

Hi, I have Thunderbird running on old pc (Windows 10) with a few years of emails I need to be able to access. I have a new Windows 11 and want to download these emails from the server onto my pc. I follow article https://support.mozilla.org/en-US/questions/1282954, but my new PC doesn't have the option "Account Settings > Synchronization & Storage" (it does on the old) instead it has 'Disk Space' in the same place in the option list. Waht am I missing? If not, how do I transfer the mail file from the old pc to the new pc (maintaing the folder structure etc... Regards

Giải pháp được chọn

That is because you set up the account on new PC as POP. if you delete the POP account and reinstall as IMAP, you will be able to do as that link indicates. BUT, if your desire is to download permanently to PC to keep, then you would need to then create Local Folders folders and copy the messages to the local folders folder to keep. My inference is that you may not want to keep the old account and you emphasized downloading to your PC.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

david
david
  • Top 10 Contributor
more options

Giải pháp được chọn

That is because you set up the account on new PC as POP. if you delete the POP account and reinstall as IMAP, you will be able to do as that link indicates. BUT, if your desire is to download permanently to PC to keep, then you would need to then create Local Folders folders and copy the messages to the local folders folder to keep. My inference is that you may not want to keep the old account and you emphasized downloading to your PC.

Được chỉnh sửa bởi david vào

Hữu ích?

neildp27
neildp27 Người tạo câu hỏi
more options

Hi David, thanks for your reply.

I deleted everything and re-installed with a new IMAP profile: it appears to have downloaded my email database as required (I have put the pc offline and can still see the emails).

I mistakenly thought I needed to use POP3 to dowload to my pc rather than keep them on the server (which is about to close).

Rgds, Neil

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.