Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Unble to access Infinity email

more options

How can I log on without getting error messages?

How can I log on without getting error messages?

Tất cả các câu trả lời (1)

more options

Hi, is this your Comcast/Xfinity mail? Do you get a page with a connection error indicating "SEC_ERROR_REVOKED_CERTIFICATE" on an address at idm.xfinity.com ?

We had several reports of this on Friday. It appears that someone at Xfinity forgot to update the certificate on that server.

Firefox may be the last browser that does a real-time check for whether a site certificate has been revoked, so it is the first affected by this kind of problem. Firefox doesn't have a way to exempt only one site from this check; it is all sites or no sites. For that reason, if you are okay with checking your email in another browser for a while, that probably is safest, rather than me describing how to turn off certificate revocation checking globally.

Let me know what you think.