Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Unrecoverable password

  • 4 trả lời
  • 2 gặp vấn đề này
  • 72 lượt xem
  • Trả lời mới nhất được viết bởi jim_stevens

more options

My previous host changed its system without notification and my Thunderbird client went dead. I moved to a new host provider and forgot to note my password. Now I can not reinstall Thunderbird because I do not have the password. Can I recover that password or open a new account with a different password??

My previous host changed its system without notification and my Thunderbird client went dead. I moved to a new host provider and forgot to note my password. Now I can not reinstall Thunderbird because I do not have the password. Can I recover that password or open a new account with a different password??

Tất cả các câu trả lời (4)

more options

Thanks Matt Unfortunately the password was deleted from "preferences" so is no longer available in the profile. When I moved from GoDaddy to Green Geeks, I also lost the opportunity to recover the password from GoDaddy. I wonder if I can set up a new thunderbird account with same email although lose previous data

more options

re : I moved to a new host provider and forgot to note my password.

You can only create, modify etc a password via the webmail account using a browser. If you have forgotten the password, there should be a 'Forgotten Password' link when you attempt to logon. Use that link to reset the password.

Then in Thunderbird

If you can - copy any emails from old account into Local Folders account.

You do not need to create another account - just change the server settings. Make sure you have all the correct server settings. Restart Thunderbird and it will auto try to connect to new server and prompt for password. Enter the correct password and select the 'Remember Password' option before clicking on OK.

If you have moved all the emails from the old GoDaddy account to the new Green Geeks server then it will auto pick up all those emails.

Được chỉnh sửa bởi Toad-Hall vào

more options

Thanks for your help!