Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

App Keeps Crashing

  • 2 trả lời
  • 16 gặp vấn đề này
  • 66 lượt xem
  • Trả lời mới nhất được viết bởi Sandy

more options

My Firefox app keeps crashing over and over. I checked to see if it needed updating. It did. After update it’s still crashing.

My Firefox app keeps crashing over and over. I checked to see if it needed updating. It did. After update it’s still crashing.

Tất cả các câu trả lời (4)

more options

Does it crash immediately after opening, or only after some usage?

If crashing immediately on opening, have you tried deleting the app and then reinstalling from the App Store?

If it crashes only after some usage, I found clearing everything my history was effective: Clear browsing history in Firefox for iOS. Let us know how you go.

more options

Mine crashes immediately upon opening. I deleted & reinstalled but I am still having the same problem.

more options

This is how it crashes … see the attached screen recording… no log captured.

File in link below link text

more options

Damon said

Does it crash immediately after opening, or only after some usage? If crashing immediately on opening, have you tried deleting the app and then reinstalling from the App Store? If it crashes only after some usage, I found clearing everything my history was effective: Clear browsing history in Firefox for iOS. Let us know how you go.

Damon said

Does it crash immediately after opening, or only after some usage? If crashing immediately on opening, have you tried deleting the app and then reinstalling from the App Store? If it crashes only after some usage, I found clearing everything my history was effective: Clear browsing history in Firefox for iOS. Let us know how you go.

This is what I did and it’s working now. Try go to the burger menu before the error msg pops up>change your default search address from default to something else >> close all open tabs and close the app.