Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox (and firefox only) does not play audio of any kind on any device or site

  • 4 trả lời
  • 0 gặp vấn đề này
  • 23 lượt xem
  • Trả lời mới nhất được viết bởi diego.vida95

more options

Good morning. As the title suggests, Firefox suddenly doesn't work after a windows 10 update a few days ago. The videos play, but the audio doesn't work. Microsoft Edge plays audio smoothly.

I tried to: - Clean the cache - Clean cookies - Check permissions for sites (automatically play Audio / Video etc.) - Restore Mozilla - Restart PC - Uninstall Mozilla - Check in the volume mixer that Mozilla was not muted - Check that the tab wasn´t muted. - Check in Settings > Sound to see that Mozilla is present among the various programs used by the Sound Card - Checked if Mozilla played with another account - Used Troubleshooting mode

I don´t know what else to do, I don´t recall touching anything but Bluetooth Settings from time to time to reconnect my Headphones.

Good morning. As the title suggests, Firefox suddenly doesn't work after a windows 10 update a few days ago. The videos play, but the audio doesn't work. Microsoft Edge plays audio smoothly. I tried to: - Clean the cache - Clean cookies - Check permissions for sites (automatically play Audio / Video etc.) - Restore Mozilla - Restart PC - Uninstall Mozilla - Check in the volume mixer that Mozilla was not muted - Check that the tab wasn´t muted. - Check in Settings > Sound to see that Mozilla is present among the various programs used by the Sound Card - Checked if Mozilla played with another account - Used Troubleshooting mode I don´t know what else to do, I don´t recall touching anything but Bluetooth Settings from time to time to reconnect my Headphones.

Tất cả các câu trả lời (4)

more options

Steps to replicate... Show your sound settings. see screenshot

more options
more options

Terry ha detto

This support article may help. https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

I followed all those and it didn´t work

more options

jonzn4SUSE ha detto

Steps to replicate... Show your sound settings. see screenshot