Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox Nightly for Android non-responsive

  • 7 trả lời
  • 2 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi Paul

more options

Just a white screen today.

  • Restarting device didn't help
  • Settings > Apps > Firefox Nightly > Force stop didn't help

Android has an option to clear a cache, but I don't know whether that is safe. Would prefer not to clear data if possible to avoid.

Just a white screen today. * Restarting device didn't help * Settings > Apps > Firefox Nightly > Force stop didn't help Android has an option to clear a cache, but I don't know whether that is safe. Would prefer not to clear data if possible to avoid.

Giải pháp được chọn

Good news! This bug has been fixed in latest Firefox Nightly version: https://github.com/mozilla-mobile/fenix/issues/26914

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (7)

more options

Hi

Thank you for helping test the future updates to Firefox for Android in the Nightly channel. As you will be aware, this is a testing build and may not be as stable as the Beta and Release builds.

I am aware that this issue has already been reported to our developers and you are welcome to track progress on this and add comments at: https://github.com/mozilla-mobile/fenix/issues/26914

more options

Thanks, Paul. Fingers crossed the next update will be able to resolve it without clearing data.

more options

I think there are a few people aware of this issue, so I optimistic that it will be resolved swiftly.

more options

I don't sync history, but at least I can use bookmarks and tabs in release or beta for now.

more options

Giải pháp được chọn

Good news! This bug has been fixed in latest Firefox Nightly version: https://github.com/mozilla-mobile/fenix/issues/26914

more options

Thank you, Chris, just in time. (Rushes off to play the Wordle.)

more options

Good to know, thank you.

(I am going to close this thread now.)