Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I have lost all my bookmarks and password with an browser update

  • Không có trả lời
  • 1 gặp vấn đề này
  • 13 lượt xem
more options

Hi, 2 days ago i have made an update of the browser and all seems ok. The day after when i have switch on the laptop i have opened firefox as usal but the browser has start to asked me to sign in in my profile :-(. And all my bookmarks and passwords was lost. Seems like the browser was new and empty. Honestly I'm not aware if I have never made a profile on firefox but I'm using it since many years so that my bookmarks was very full about work info :-( There is a way to recover all my old bookmarks and password? I have tryind to search it via about:profiles, but I failed. Please help!

Hi, 2 days ago i have made an update of the browser and all seems ok. The day after when i have switch on the laptop i have opened firefox as usal but the browser has start to asked me to sign in in my profile :-(. And all my bookmarks and passwords was lost. Seems like the browser was new and empty. Honestly I'm not aware if I have never made a profile on firefox but I'm using it since many years so that my bookmarks was very full about work info :-( There is a way to recover all my old bookmarks and password? I have tryind to search it via about:profiles, but I failed. Please help!