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Cannot play CNN videos

  • 4 trả lời
  • 7 gặp vấn đề này
  • 264 lượt xem
  • Trả lời mới nhất được viết bởi Eric Godfrey

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I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's just CNN that seems to be the problem. I have a Windows 10 PC.

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's just CNN that seems to be the problem. I have a Windows 10 PC.

Giải pháp được chọn

It was the Malwarebytes Browser Guard, a VPN. Even when turned off, it blocked CNN videos. Disabling the add on enabled CNN videos. I will tell Malwarebytes. Thanks.

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Tất cả các câu trả lời (4)

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Do you have Addons disable if any are installed? Also did you clear the cache/history and see if that has any effects.

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Giải pháp được chọn

It was the Malwarebytes Browser Guard, a VPN. Even when turned off, it blocked CNN videos. Disabling the add on enabled CNN videos. I will tell Malwarebytes. Thanks.

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None of this works. Clear cache and cookies, refresh, safe mode.

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Clearing everything in history worked for my wife's computer; prior to that she complained that no CNN videos would play. Make sure all the check boxes in the "Clear Recent History" menu option are checked, and you select "Everything" as the time period. As soon as I did that, videos began playing again.