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Pop-up window won't fully display on webpage

  • 6 trả lời
  • 1 gặp vấn đề này
  • 57 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

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On bankofamerica.com, when I log in, it asks for acknowledgment and once I give it, a terms and timeout timer window is supposed to pop up with a 'continue' button further down. I only get the top 1/4" or maybe 1 line of the window and can not get past this point. It works fine on other major browsers. Any ideas on why?

On bankofamerica.com, when I log in, it asks for acknowledgment and once I give it, a terms and timeout timer window is supposed to pop up with a 'continue' button further down. I only get the top 1/4" or maybe 1 line of the window and can not get past this point. It works fine on other major browsers. Any ideas on why?
Đính kèm ảnh chụp màn hình

Giải pháp được chọn

I found Avast SafePrice | Comparison, deals, coupons add-on is causing the problem. Not even a pop-up blocker.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (6)

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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What content would normally be displayed in this cut off window ?

Can you attach a screenshot of how this shows in another browser ?

Is this an iframe (i.e. do you see a This Frame item in the right-click context menu) ?

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cor-el said


Can you attach a screenshot of how this shows in another browser ?

Is this an iframe (i.e. do you see a This Frame item in the right-click context menu) ? </blockquote>

Added picture of window.

This is what the HTML inspector.

 <button type="button" class="ui-button ui-corner-all ui-widget ui-button-icon-only ui-dialog-titlebar-close" style="border: medium none;" id="flex-modal-pos-ack-layer-modalClose" href="javascript:void(0);">close  layer: You’re ready to download transactions to Quicken or QuickBooks</button>

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Giải pháp được chọn

I found Avast SafePrice | Comparison, deals, coupons add-on is causing the problem. Not even a pop-up blocker.

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Can you use the Inspector in Firefox to enlarge that window by setting a suitable height via a this element {height:20em !important} CSS rule ?

If that Continue button is focused then you might be able to close the pop-up via the space bar or enter and continue via the OK button.

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That was very good work. Well Done.