Firefox crash, tabs lost
In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all my tabs, which is very annoying since I generally have around ten open all the time - for a reason. My husband also experiences these crashes on his laptop. There is no new software installed, nothing has changed on/in either of the computers, firefox is up to date. I need my browser to be dependable, the crash is one thing, the loss of the tabs is intolerable.
Tất cả các câu trả lời (4)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
Please, Do not post a screenshot ! !
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
bp-b61c3186-1ed8-4d60-87d3-1703e0210420 4/21/2021, 0:52 View bp-be243ce9-2324-4bb0-a20d-ba1b40210418 4/18/2021, 16:49 View bp-7e34e2ce-4cdf-4e5a-9ad7-843470200710 7/10/2020, 12:04 View bp-b3f9939a-4cad-4856-bca3-a3ff70181214 12/14/2018, 3:00 View bp-759533c2-8579-4808-a152-4f4b10181027 10/27/2018, 15:33 View bp-cfca9350-e1bd-460a-a260-ad6180210516 5/16/2021, 15:31 View bp-9ade2a1e-1a39-42b8-8b5d-5e1330210516 5/16/2021, 15:31 View bp-5674d4fa-76bc-433d-8d30-597da0210516 5/16/2021, 15:31 View bp-f809e360-a054-4f15-b3b2-c4f320210516 5/16/2021, 15:31 View
Well done. The other reports are too old to be useful.
bp-cfca9350-e1bd-460a-a260-ad6180210516
bp-9ade2a1e-1a39-42b8-8b5d-5e1330210516
bp-5674d4fa-76bc-433d-8d30-597da0210516
bp-f809e360-a054-4f15-b3b2-c4f320210516
Signature: OOM | small
MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()
Crash Reason EXCEPTION_BREAKPOINT
Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down
MemTest LAST UPDATED : 12/04/2020
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?
You will need a thumb or disk drive to install it on.
Do you let Windows handle the page file or did you set a fixed size ?
Control Panel -> System -> Advanced -> Performance -> Settings
If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}