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Cannot connect to one specific website (weather.com)

  • 2 trả lời
  • 1 gặp vấn đề này
  • 20 lượt xem
  • Trả lời mới nhất được viết bởi richard.smith1

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As of about a week ago I have been unable to connect to https://weather.com using Firefox 78.0.1 64bit on Windows 10 Pro. As far as I have found in my regular browsing this is the only website with this problem; other websites open properly. The problem with https://weather.com occurs no matter how I try to connect - selecting a bookmark that worked in the past or typing directly in the address bar. If I am using an empty blank window what I see is a window that remains blank. The name that I typed in shows in the address bar but there is no padlock icon and no trackers shield. I am attaching a screen shot.

If I open Firefox in a private window I AM able to connect to https://weather.com as I could before in the ordinary window. I am also able to connect to https://weather.com using other browsers.

Any suggestions as to what has happened and how to fix it would be greatly appreciated!

As of about a week ago I have been unable to connect to https://weather.com using Firefox 78.0.1 64bit on Windows 10 Pro. As far as I have found in my regular browsing this is the only website with this problem; other websites open properly. The problem with https://weather.com occurs no matter how I try to connect - selecting a bookmark that worked in the past or typing directly in the address bar. If I am using an empty blank window what I see is a window that remains blank. The name that I typed in shows in the address bar but there is no padlock icon and no trackers shield. I am attaching a screen shot. If I open Firefox in a private window I AM able to connect to https://weather.com as I could before in the ordinary window. I am also able to connect to https://weather.com using other browsers. Any suggestions as to what has happened and how to fix it would be greatly appreciated!
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Giải pháp được chọn

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Giải pháp được chọn

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Thanks for your help. As it turned out, it was a problem with the cookies. When I cleared the cookies for weather.com the problem went away.