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Since the win 10 update with edge, if I try to print a web page using firefox,my printer is not there,It looks as though microsoft will only let me use edge as a browser.please can you help me.Shame on Bill Gates.

Since the win 10 update with edge, if I try to print a web page using firefox,my printer is not there,It looks as though microsoft will only let me use edge as a browser.please can you help me.Shame on Bill Gates.

Giải pháp được chọn

Hello,

see this page:

or try The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

1. Open the Troubleshooting Information page using one of these methods:

  • Click the menu button, click help and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
  • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.

2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.

3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.

4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

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Giải pháp được chọn

Hello,

see this page:

or try The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

1. Open the Troubleshooting Information page using one of these methods:

  • Click the menu button, click help and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
  • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.

2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.

3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.

4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

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YES, thank you very much, problem solved.resetting firefox did the trick.