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Firefox crashes when accessing the webcam

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Please tell Me how to solve my problem. FireFox crashes with an error message when trying to connect to the webcam. FireFox is installed on a virtual machine, ManyCam software for virtual webcam is also installed. But when you try to get a picture from the camera FiFox shut down with error http://recordit.co/FWb42ahj4v

Please tell Me how to solve my problem. FireFox crashes with an error message when trying to connect to the webcam. FireFox is installed on a virtual machine, ManyCam software for virtual webcam is also installed. But when you try to get a picture from the camera FiFox shut down with error http://recordit.co/FWb42ahj4v

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 32.0 r0

Ứng dụng

  • Firefox 65.0.1
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/65.0.1/WINNT/ru/

Tiện ích mở rộng

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  • Buster: Captcha Solver for Humans 0.3.0 ({e58d3966-3d76-4cd9-8552-1582fbc800c1})
  • Chrome Store Foxified 3.4 (Chrome-Store-Foxified@jetpack)
  • Cookie Editor 0.1.3.1 ({48df221a-8316-4d17-9191-7fc5ea5f14c0})
  • Disable WebRTC 1.0.20 (jid1-5Fs7iTLscUaZBgwr@jetpack)
  • FireShot - скриншоты страниц и аннотации 0.98.95.1 ({0b457cAA-602d-484a-8fe7-c1d894a011ba})
  • Reverso Context – Переводите в контексте 2.2.185 (context@reverso.net)
  • To Google Translate 3.3 (jid1-93WyvpgvxzGATw@jetpack)
  • Web ScrapBook 0.30.0 (webscrapbook@danny0838.addons.mozilla.org)
  • Scout engine 0.5.10 (cnkpcdgdnaijflmjoeapfammehehknhm@chrome-store-foxified-unsigned) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: NVIDIA GeForce GTX 650
  • adapterDescription2:
  • adapterDeviceID: 0x0fc6
  • adapterDeviceID2:
  • adapterDrivers: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumd.dll
  • adapterDrivers2:
  • adapterRAM: 4096
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.17763.168
  • driverDate: 1-11-2019
  • driverDate2:
  • driverVersion: 25.21.14.1771
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'available', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}, {u'status': u'available', u'description': u'Advanced Layers', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'ADVANCED_LAYERS'}]}
  • info: {u'AzureContentBackend (UI Process)': u'skia', u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'cairo', u'ApzAutoscrollInput': 1, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 650 Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.790e8e6b4179)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000f0aa) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 650 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.790e8e6b4179)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000f0aa) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
FredMcD
  • Top 10 Contributor
4260 giải pháp 59646 câu trả lời
Được đăng

Please explain the problem in detail. What happens? What is the exact error messages?

Please provide a public link (no password) that we can check out. No Personal Information Please !


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Please explain the problem in detail. What happens? What is the exact error messages? Please provide a public link (no password) that we can check out. '''No Personal Information Please ! ''' ------------ In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' '''Submitted''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Người tạo câu hỏi

Here are the report IDs. bp-ca7d513c-41d6-4c8c-827c-39ca90190215 bp-1f433c29-ffac-481b-9429-5715b0190215 bp-f07f0641-c570-4415-bb1c-eea5a0190215 bp-5ac15f05-c841-45d6-8c77-aedc60190215 bp-c2071dce-fb03-4094-9ecd-996db0190215

Here is the link where I checked the webcam https://webcammictest.com/ru/

Firefox 65.0 is installed on one of the virtual machines with windows server 2016 datacenter edition. There are 22 such machines on a common host, all of them have one problem. Virtual machine parameters - 2 cpu 3.3 GHz 5 GB RAM 50 GB HDD Installed ManyCam 4.1.0.12 for virtual webcams. As you can see on the video, a drop occurs immediately after I give permission to use the webcam. I tried different versions of Firefox 65, 64, 63, 62, 61, 60 all have this problem. At the same time, the camera is available and working correctly in another browser.

Here are the report IDs. bp-ca7d513c-41d6-4c8c-827c-39ca90190215 bp-1f433c29-ffac-481b-9429-5715b0190215 bp-f07f0641-c570-4415-bb1c-eea5a0190215 bp-5ac15f05-c841-45d6-8c77-aedc60190215 bp-c2071dce-fb03-4094-9ecd-996db0190215 Here is the link where I checked the webcam https://webcammictest.com/ru/ Firefox 65.0 is installed on one of the virtual machines with windows server 2016 datacenter edition. There are 22 such machines on a common host, all of them have one problem. Virtual machine parameters - 2 cpu 3.3 GHz 5 GB RAM 50 GB HDD Installed ManyCam 4.1.0.12 for virtual webcams. As you can see on the video, a drop occurs immediately after I give permission to use the webcam. I tried different versions of Firefox 65, 64, 63, 62, 61, 60 all have this problem. At the same time, the camera is available and working correctly in another browser.
FredMcD
  • Top 10 Contributor
4260 giải pháp 59646 câu trả lời
Được đăng

I tried your link. It loads but does nothing.

I tried your link. It loads but does nothing.
FredMcD
  • Top 10 Contributor
4260 giải pháp 59646 câu trả lời
Được đăng

Product Firefox Release Channel release Version 65.0.1 Build ID 20190211233335 (2019-02-11) OS Windows 10 OS Version 10.0.14393

bp-ca7d513c-41d6-4c8c-827c-39ca90190215 bp-1f433c29-ffac-481b-9429-5715b0190215 bp-f07f0641-c570-4415-bb1c-eea5a0190215

Signature: RGB24ToARGBRow_SSSE3

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1310313 RESOLVED DUPLICATE Crash in RGB24ToARGBRow_SSSE3

Product Firefox Release Channel release Version 65.0.1 Build ID 20190211233335 (2019-02-11) OS Windows 10 OS Version 10.0.14393 bp-ca7d513c-41d6-4c8c-827c-39ca90190215 bp-1f433c29-ffac-481b-9429-5715b0190215 bp-f07f0641-c570-4415-bb1c-eea5a0190215 Signature: RGB24ToARGBRow_SSSE3 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ This is for Sumo's Related Bugs 1310313 RESOLVED DUPLICATE Crash in RGB24ToARGBRow_SSSE3
FredMcD
  • Top 10 Contributor
4260 giải pháp 59646 câu trả lời
Được đăng

FredMcD said

1310313 RESOLVED DUPLICATE Crash in RGB24ToARGBRow_SSSE3

Note: Bug 1310313 is a duplicate of bug 1524208 You are not authorized to access bug 1524208.

''FredMcD [[#answer-1197391|said]]'' <blockquote> 1310313 RESOLVED DUPLICATE Crash in RGB24ToARGBRow_SSSE3 </blockquote> Note: Bug 1310313 is a duplicate of bug 1524208 You are not authorized to access bug 1524208.
FredMcD
  • Top 10 Contributor
4260 giải pháp 59646 câu trả lời
Được đăng

Did you upgrade, or use the full installer?

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

Did you upgrade, or use the full installer? Let’s do a full clean re-install; [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link} Save the file. Then '''Close Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows: ''' C:\Program Files C:\Program Files (x86) '''Note:''' Check Both Folders '''Mac: ''' Open the ''' "Applications" ''' folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux: ''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any '''Mozilla''' or '''Firefox''' program folders. Do not remove the '''Mozilla Thunderbird''' folder if there is one. '''Do Not''' remove any profile folders. After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your '''Computer''' in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

Người tạo câu hỏi

I was doing a clean install. Reinstalled and deleted all files. The result is the same. In addition, on another server where the same is virtualbox no such problem. Only on this host it is

I was doing a clean install. Reinstalled and deleted all files. The result is the same. In addition, on another server where the same is virtualbox no such problem. Only on this host it is
FredMcD
  • Top 10 Contributor
4260 giải pháp 59646 câu trả lời
Được đăng

I called for more help.

I called for more help.

Người tạo câu hỏi

Any news?

Any news?
FredMcD
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4260 giải pháp 59646 câu trả lời
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I called again.

I called again.
danminor 0 giải pháp 1 câu trả lời
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qwaros said

Any news?

Hi Qwaros, I recently fixed a bug that may have been causing the crash you are seeing. I was wondering if you could retest with a Nightly build of Firefox let me know if it is still crashing for you. Thank you for the crash reports!

''qwaros [[#answer-1197910|said]]'' <blockquote> Any news? </blockquote> Hi Qwaros, I recently fixed a bug that may have been causing the crash you are seeing. I was wondering if you could retest with a Nightly build of Firefox let me know if it is still crashing for you. Thank you for the crash reports!