Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox sound suddenly becomes awful with lots of cracklings

  • 2 trả lời
  • 1 gặp vấn đề này
  • 30 lượt xem
  • Trả lời mới nhất được viết bởi FlashParesseux

more options

Hello everyone,

During the last few month I noticed a bug happening when I am playing sound on Firefox (like a YouTube video). This bug appears especially when I pause or go forward or backward on a video. The sound suddenly has bad quality and constant cracklings, and I can't understand the video anymore. At the beginning I thought it was a YouTube issue, but this problem happened on other websites too. It's not an issue caused by my laptop or my loudspeakers because I don't have any issue when I play music directly on my computer.

To solve the problem, I have either to close Firefox completely (close only the problematic tab doesn't solve anything) or to open a new Firefox window and slip it in the old one (I am sorry if my explanation isn't clear but I can't upload screenshots...).

Thanks for reading Hopping you will be able to help me


Complementary informations : Firefox Quantum 60.0.1 (64 bits) Ubuntu 16.04 LTS (64 bits)

Hello everyone, During the last few month I noticed a bug happening when I am playing sound on Firefox (like a YouTube video). This bug appears especially when I pause or go forward or backward on a video. The sound suddenly has bad quality and constant cracklings, and I can't understand the video anymore. At the beginning I thought it was a YouTube issue, but this problem happened on other websites too. It's not an issue caused by my laptop or my loudspeakers because I don't have any issue when I play music directly on my computer. To solve the problem, I have either to close Firefox completely (close only the problematic tab doesn't solve anything) or to open a new Firefox window and slip it in the old one (I am sorry if my explanation isn't clear but I can't upload screenshots...). Thanks for reading Hopping you will be able to help me Complementary informations : Firefox Quantum 60.0.1 (64 bits) Ubuntu 16.04 LTS (64 bits)

Tất cả các câu trả lời (2)

more options

Separate Security Issue, please update your Flash 29.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Well suggest reinstall of your sound card drivers.

VIDEO AUDIO

more options

I am sorry, but there is something I don't understand. You say : « Step 2: Select A Version (Firefox, . . . .) » but in the versions list, I have : - FP 30.0 for Ubuntu (apt) - FP 30.0 for Linux 64-bit (YUM) - FP 30.0 for Linux 64-bit (.tar.gz) - PPAPI - FP 30.0 for Linux 64-bit (.tar.gz) -NPAPI - FP 30.0 for Linux 64-bit (.rpm) - PPAPI - FP 30.0 for Linux 64-bit (.rpm) - NPAPI and I don't know what I should select...